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"My family of 4 stayed in this lovely hotel twice, during our 16 days in VietNam. The staff, including the front desk Anna ,Angela and the doormen/ porters were extremely helpful. They gave us advice on where to eat, tours available, etc. Most helpful was allowing us to leave our luggage with them, when we took side trips to SaPa and Halong Bay. It relieved our anxiety, and everything was fine when we came back. Daily breakfast was very good, and rooms are spacious and clean. I highly recommend this wonderful hotel."

" A beautiful hotel in the middle of the French quarter, easy walking distance to lake and cathedral. All the staff were so accommodating and also welcoming. Breakfast is not to be missed !! Seriously if you can’t find something to eat in the morning that’s on you. We would definitely stay again. "

"We stayed here for 3 nights and I would highly recommend the hotel. The service was top notch and the staff went out of their way to accommodate all our requests. Rooms are clean, breakfast was great. Location was quite central and walking distance to all the places in the old quarters. "

"We researched extensively about accomodation in Hanoi as it was our first visit there and the one constant that we found was how highly the guests rated Royal Palace hotel. On the strength of those recommendations we decided to try it for ourselves and it turned out to be a wise move. We spent 7 nights at Royal Palace and from there we explored Halong Bay and Sapa. The manager, Mr Jimmi got us a great deal on both of these tours and organised everything for us. He also gave us the best exchange rate on the Vietnamese Dong! The staff were great and made us feel right at home. They were very helpful with advice on where to eat and shop and anything else that we needed during our stay. We look forward to staying there again next year. "

"The staff in Solaria are a dream (especially Lily)! What a fantastic experience it was. No question or request was too little or too much for them and they gave us tips for our Ha Long Bay cruise. They helped organize our airport transfers; we had checked out a day before our cruise and they were happy to store our luggage while we were away (they even gave us some fruit and water for the journey to the marina). When we came back, we had a city tour and we were able to freshen up in their shower room and when I decided to get a facial, they honoured the guest spa discount event though we were technically no longer guests. Amazing! The bed was a little firm for our personal preference and they got a mattress topper for us. MIAs restaurant downstair was also fantastic! We will definitely be staying here again the next time we visit Hanoi - it's a small boutique hotel that packs a great punch and makes you feel like VIPs. This is hands down the top, most hospitable hotel we have ever had the pleasure to experience, and would highly recommend to anyone traveling to Hanoi. "

"Good location. Fresh, clean rooms"

"Was a great stay at this hotel, all staff were so helpful & friendly especially Bertha. The managers were fabulous and told us to call if there were any issues communicating with our drivers. It’s conveniently located next to the markets & restaurants. "

"The hotel staff went above and beyond in making our first time to Hanoi a very pleasant and stress free experience. The breakfast was always excellent and even though the hotel is a little out dated, it preserves all the traditional character of the old quarter. "

"The staff were friendly, helpful and all around amazing. "