Title: Otis Apartment Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Otis Apartment Luxury aparthotel with free valet parking and 24-hour front desk ![Deluxe Apartment, City View | Living area](https://images.trvl-media.com/lodging/112000000/111760000/111756900/111756855/152f028e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/112000000/111760000/111756900/111756855/f2a8968a_edited_198a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Apartment | 2 bedrooms, premium bedding, Tempur-Pedic beds, in-room safe](https://images.trvl-media.com/lodging/112000000/111760000/111756900/111756855/a947619f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Apartment | Private kitchen | Full-sized fridge, microwave, cookware/dishes/utensils](https://images.trvl-media.com/lodging/112000000/111760000/111756900/111756855/3c118aae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Apartment, City View | Living area](https://images.trvl-media.com/lodging/112000000/111760000/111756900/111756855/db53922a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Close to West Lake, Otis Apartment provides amenities such as dry cleaning/laundry services. Guests can connect to free in-room WiFi. 9.4 Exceptional ## Popular amenities - Kitchen - 24/7 front desk - Laundry - Air conditioning - Free WiFi - Parking included £61 includes taxes & fees 8 Dec - 9 Dec ## Room options ### Check availability for these dates Tonight [Nov 15 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=111756855&PinnedHotelID=111756855&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=111756855&PinnedHotelID=111756855&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 16 - Nov 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=111756855&PinnedHotelID=111756855&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=111756855&PinnedHotelID=111756855&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=111756855&PinnedHotelID=111756855&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=111756855&PinnedHotelID=111756855&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=111756855&PinnedHotelID=111756855&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=111756855&PinnedHotelID=111756855&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 2 of 2 rooms ![Deluxe Apartment, City View | View from room](https://images.trvl-media.com/lodging/112000000/111760000/111756900/111756855/015e3ce2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, City View ### Highlights Soundproofed Air conditioning Free cots/infant beds Kitchen Full-sized fridge/freezer Blackout curtains Portable fan Tempur-Pedic bed - 969 sq ft - 2 bedrooms - City view - Sleeps 6 - 2 King Beds ![Superior Apartment | 2 bedrooms, premium bedding, Tempur-Pedic beds, in-room safe](https://images.trvl-media.com/lodging/112000000/111760000/111756900/111756855/w3997h2661x3y3-23c83898.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment ### Highlights Soundproofed Air conditioning Free cots/infant beds Kitchen Full-sized fridge/freezer Blackout curtains Portable fan Tempur-Pedic bed - 969 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Otis-Apartment.h111756855.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Otis-Apartment.h111756855.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.05230%2C105.83707&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ILRe2SZYvN47rJKYICIxwQq6_r4=) 100 Yen Hoa, Yen Phu, Tay Ho, Hanoi, Hanoi, 11200 #### What's nearby - West Lake - 1 min walk - 0.1 miles - Tran Quoc Pagoda - 10 min walk - 0.6 miles - Ho Chi Minh Mausoleum - 2 min drive - 1.2 miles - Dong Xuan Market - 2 min drive - 1.4 miles - Quan Chuong Gate - 2 min drive - 1.4 miles #### Getting around - Hanoi Long Bien Station - 8 min drive - Ga Co Loa Station - 17 min drive - Hanoi (HAN-Noi Bai Intl.) - 32 min drive #### Restaurants - ‪Double B’s Specialty Coffee & Brunch - ‬2 min walk - ‪Bún Chả Kính Mời - ‬1 min walk - ‪Mía Coffee - ‬2 min walk - ‪Bún chả Yên Phụ - ‬4 min walk - ‪Xưa Nay - chè & trà - ‬3 min walk ## About this property ### Otis Apartment Luxury aparthotel with free valet parking and 24-hour front desk Concierge services, dry cleaning and laundry facilities are available at this smoke-free aparthotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour front desk and a reception hall are on-site. Each apartment has 2 bedrooms and offers free WiFi and a Tempur-Pedic bed. A kitchen with a fridge and a microwave are available, and other amenities include 2 bathrooms and premium bedding. Housekeeping is available on request. Otis Apartment offers 6 air-conditioned accommodations with a safe and complimentary slippers. Tempur-Pedic beds feature premium bedding. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower with a rainfall showerhead, designer toiletries, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on request and change of towels can be requested. ## Similar properties ![Panoramic Suite | Terrace/patio](https://images.trvl-media.com/lodging/93000000/92730000/92720500/92720433/04d5e37e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MoonLight Tay Ho Tay Ho - Kitchen - Parking included - Free WiFi - Air conditioning 9.0 Wonderful 62 reviews £22 includes taxes & fees 8 Dec - 9 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=92720433&PinnedHotelID=92720433&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/10000000/9050000/9045500/9045496/eced9b34.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Elegant Suites Westlake Tay Ho - Kitchen - Washer - Dryer - Parking included 9.2 Wonderful 621 reviews £67 includes taxes & fees 20 Nov - 21 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=9045496&PinnedHotelID=9045496&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/910000/906200/906150/5a5082d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Diamond Westlake Suites Tay Ho - 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Breakfast included - Spa - Free WiFi - Restaurant 9.6 Exceptional 5,949 reviews £54 includes taxes & fees 11 Dec - 12 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=6747597&PinnedHotelID=6747597&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free secured, covered valet parking on site - Onsite parking options include a carport ### Kitchen - Cookware, dishware, and utensils - Full-sized refrigerator/freezer - Microwave ### Bedrooms - 2 bedrooms - Premium bedding - Rollaway/extra bed: VND 200,000 per day - Tempur-Pedic mattress ### Bathroom - 2 private bathrooms - Bidet - Designer toiletries - Hair dryer - Rainfall showerhead - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Laundry - Dry cleaning/laundry service - Laundry detergent - Laundry facilities ### Comfort - Air conditioning - Ceiling fan - Portable fan ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (100 centimetre wide door) - Well-lit path to entrance - Smoke-free property ### Services and conveniences - 24-hour front desk - Blackout drapes - Change of towels on request - Concierge services - Housekeeping (on request) - Iron/ironing board - Lockers - Luggage storage - Safe ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 6 units - Housekeeping (on request) - Reception hall - Soundproofing - Towels (changed on request) ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for VND 200000.0 per day. ### Payment types at the property ## Important information ### Optional extras - Rollaway bed fee: VND 200000.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property ### Property is also known as Otis Apartment Hanoi Otis Apartment Aparthotel Otis Apartment Aparthotel Hanoi ## Frequently asked questions ### Is Otis Apartment pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Otis Apartment? > As of 15 Nov 2025, prices found for a 1-night stay for 2 adults at Otis Apartment on 8 Dec 2025 start from £61.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Hanoi-Hotels-Otis-Apartment.h111756855.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Otis Apartment? > Valet parking is free at this property. ### What time is check-in at Otis Apartment? > Check-in start time: 2:00 PM; check-in end time: anytime. ### What time is check-out at Otis Apartment? > Checkout is at noon. ### Where is Otis Apartment located? > Located in Tay Ho, this luxury aparthotel is steps from West Lake and 1.8 mi (3 km) from Hoan Kiem Lake. Tran Quoc Pagoda and Quan Thanh Temple are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Otis Apartment Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 10 Amenities ### 10 Eco-friendliness ### 10 Property conditions & facilities 10 - Excellent 2 8 - Good 1 6 - Okay 0 4 - Poor 0 2 - Terrible 0 ### 10/10 Excellent #### THUY 30 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Clean, big and very spacious apartment. Close to many local eatery and restaurants. Very kind and generous hostess. For us, the apartment is a 'home away from home'. ##### THUY Stayed 4 nights in Sep 2025 ### 8/10 Good #### A 10 Jun 2025 Liked: Communication Good value. Good communication. Bright and large apartment. Water pressure a little on low side so showers were okay but not great. Problem with AC sorted quickly but should have been checked and working before our arrival. Washing machine is in basement and not in appartment- a little inconvenient. Comfort level only 3 stars as building works in apartments from 6am disturbing sleep. ##### A Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Hoi Loon 6 Mar 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication This resident priority is a gem near the lake. Lots of food and cafe to select. The property has a pastry shop at level G. It’s a fantastic resident property to stay. 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