Title: Five Star Westlake Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6054458&destination=Hanoi%2C+Vietnam&selected=91206515&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Five Star Westlake ## Photo gallery for Five Star Westlake ![Indoor pool - Five Star Westlake (Hanoi)](https://images.trvl-media.com/lodging/92000000/91210000/91206600/91206515/360e69a9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Double Room, 1 Queen Bed, Non Smoking, Balcony | Premium bedding, in-room safe, blackout curtains, iron/ironing board - Five Star Westlake (Hanoi)](https://images.trvl-media.com/lodging/92000000/91210000/91206600/91206515/a0161667.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Five Star Westlake (Hanoi)](https://images.trvl-media.com/lodging/92000000/91210000/91206600/91206515/ac457573.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double Room, 1 Queen Bed, Non Smoking, Balcony | Living area | 40-inch Smart TV with cable channels, TV - Five Star Westlake (Hanoi)](https://images.trvl-media.com/lodging/92000000/91210000/91206600/91206515/9309aed7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Suite, 2 Bedrooms, Non Smoking, Balcony | Premium bedding, in-room safe, blackout curtains, iron/ironing board - Five Star Westlake (Hanoi)](https://images.trvl-media.com/lodging/92000000/91210000/91206600/91206515/941b60db.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Five Star Westlake offers upscale amenities in prime Hanoi. Start your day with a generous breakfast buffet, then enjoy the indoor pool, children's pool, or sauna. Free bicycles available for exploring nearby attractions like Hoan Kiem Lake and Ho Chi Minh Mausoleum. ## Reviews 9.6 Exceptional ## Popular amenities - Pool - Breakfast included - Kitchen - Parking included - Free Wi-Fi - Air-conditioning ## Room options ### Check availability for these dates Tonight [Mar 31 - Apr 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=91206515&PinnedHotelID=91206515&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=91206515&PinnedHotelID=91206515&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 1 - Apr 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=91206515&PinnedHotelID=91206515&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=91206515&PinnedHotelID=91206515&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=91206515&PinnedHotelID=91206515&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=91206515&PinnedHotelID=91206515&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=91206515&PinnedHotelID=91206515&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=91206515&PinnedHotelID=91206515&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Deluxe Double Room, 1 Queen Bed, Non Smoking, Balcony ![Deluxe Double Room, 1 Queen Bed, Non Smoking, Balcony | Living area | 40-inch Smart TV with cable channels, TV](https://images.trvl-media.com/lodging/92000000/91210000/91206600/91206515/9309aed7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 Queen Bed, Non Smoking, Balcony - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Balcony ![Deluxe Suite, 1 King Bed, Non Smoking, Balcony | Living area | 40-inch Smart TV with cable channels, TV](https://images.trvl-media.com/lodging/92000000/91210000/91206600/91206515/ea144167.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 King Bed, Non Smoking, Balcony - 1 bedroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Five-Star-Westlake.h91206515.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Five-Star-Westlake.h91206515.Hotel-Information) ## About the area Located near a boardwalk, Five Star Westlake is in Tay Ho, a neighbourhood in Hanoi. Travellers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Hanoi Botanical Garden and Goethe-Institut Hanoi are also worth visiting. [Visit our Hanoi travel guide](https://www.expedia.co.uk/Hanoi.dx1428) [View more Aparthotels in Hanoi](https://www.expedia.co.uk/Hanoi-Apart-Hotels.d1428-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.04268%2C105.82054&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=uIC5fx4tBU1yj450upmXy8JkwSY=) 162 Ð. Hoàng Hoa Thám Tay Ho, Hanoi, 0000 ### What's nearby - ![West Lake](https://images.trvl-media.com/place/3000664655/acb7abd2-59b5-4d09-9a2c-ae42b8c1dcd4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) West Lake 3 min walk \- 0.2 miles - ![Hanoi Botanical Garden](https://images.trvl-media.com/place/6054458/bf01356a-3e5c-4066-893b-8e62c78e4414.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hanoi Botanical Garden 12 min walk \- 0.7 miles - ![Lotte Center Hanoi](https://images.trvl-media.com/place/6054458/c344036c-f2e2-4d24-b8b0-225b95027e18.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lotte Center Hanoi 18 min walk \- 1.0 mile - ![Ho Chi Minh Mausoleum](https://images.trvl-media.com/place/6115776/68e6e501-d2a8-4ae0-ba72-dcd5aa58542f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ho Chi Minh Mausoleum 3 min drive \- 1.4 miles - Embassy of Japan 15 min walk \- 0.8 miles ### Getting around - Hanoi Long Bien Station 13 min drive - Hanoi (HAN-Noi Bai Intl.) 37 min drive ### Restaurants - Nollowa Chicken 7 min walk - Cơm Tấm Ba Mập 06 Hoàng Hoa Thám 5 min walk - Moon Cafe 1 min walk - CƠM TẤM TƯ MẬP - 241 THỤY KHUÊ 5 min walk - Top Chef 3 min walk ## About this property ### Five Star Westlake An indoor pool, a sauna and a children's pool are available at this smoke-free aparthotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include free use of bicycles, laundry facilities and tour/ticket assistance. Each apartment provides a Smart TV with cable channels, plus a kitchen with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as an all-in-one washing machine and dryer and a rice cooker, and other amenities include free WiFi and a TV. Five Star Westlake offers 35 air-conditioned accommodations with all-in-one washer/dryers and a safe. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include bathrobes, bidets, hairdryers and toothbrushes and toothpaste. This Hanoi aparthotel provides complimentary wireless Internet access. 40-inch Smart televisions come with cable channels. Additionally, rooms include complimentary bottles of water and rice cookers. Housekeeping is provided on a daily basis. An indoor pool and a children's pool are on site. Other recreational amenities include a sauna. 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3 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=37806565&PinnedHotelID=37806565&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-14&endDate=2026-04-15&selected=91206515&PinnedHotelID=91206515&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=91206515,37795128,23595971,74273007,71949389) ## Property amenities ### Pool/Spa - Indoor pool - Sauna ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) from 6:00 AM to 1:00 AM on request - Free covered self parking on site - Limited on-site self parking ### Family friendly - Children's pool - Playground ### Kitchen - Cookware, dishware, and utensils - Full-sized refrigerator/freezer - Hob - Microwave - Rice cooker ### Dining - Free buffet breakfast available daily 6:00 AM to 10:00 AM - Dining table ### Bedrooms - Premium bedding ### Bathroom - Bidet - Dressing gowns - Hair dryer - Toothbrush and toothpaste - Towels provided ### Living spaces - Dining table ### Entertainment - 40-inch Smart TV with cable channels ### Outdoor areas - Outdoor entertainment area ### Laundry - All-in-one washer/dryer - Laundry detergent - Laundry facilities ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Area rug in room - Front entrance ramp - Hardwood flooring in room - Lift - Well-lit path to entrance - Wheelchair-accessible path to lift - Smoke-free property ### Services and conveniences - Blackout drapes - Daily housekeeping - Free bottled water - Iron/ironing board - Limited-hour front desk - Luggage storage - Meal delivery service - Safe - Tour and ticket assistance ### Location highlights - Near the boardwalk/promenade ### Things to do - Children's pool - Free bicycle rentals ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 35 units - Cleaning products are eco-friendly - Free bicycle rentals ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 11:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 6:00 AM - 11:00 PM Front desk staffed during limited hours If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Access code, front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 5) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 6:00 AM to 9:00 PM ### Property is also known as Five Star Westlake Hanoi Five Star Westlake Aparthotel Five Star Westlake Aparthotel Hanoi ## Frequently asked questions ### Does Five Star Westlake have a pool? ### Is Five Star Westlake pet-friendly? ### How much is parking at Five Star Westlake ? ### What time is check-in at Five Star Westlake ? ### What time is check-out at Five Star Westlake ? ### Does Five Star Westlake provide a shuttle to the airport? ### Where is Five Star Westlake located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Five Star Westlake Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.2 Amenities ### 9.8 Property conditions & facilities 10 - Excellent 18 8 - Good 3 6 - Okay 1 4 - Poor 0 2 - Terrible 0 ## Reviews Verified ### 10/10 Excellent #### Amanda 27 Oct 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Great hotel for the value. Super clean with amazing amenities for longer stays ##### Amanda Stayed 4 nights in Oct 2024 Verified ### 10/10 Excellent #### Carlos 27 May 2025 Liked: Cleanliness, amenities The convenience of having a kitchen and a laundry machine in the apartment was great. Hotel also really good - although not best location ##### Carlos Stayed 2 nights in May 2025 Verified ### 10/10 Excellent #### Richard A 31 May 2024 Liked: Cleanliness, room comfort, communication #### Best Apartment Hotel in Hanoi, Vietnam It was amazing, large and very clean room. Staff was also very nice and helpful to our needs. I will definitely return and tell my friends and family to make this place their first choice ##### Richard A Stayed 3 nights in May 2024 Verified ### 10/10 Excellent #### Anthony 15 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication The staff was very friendly and very helpful ##### Anthony Stayed 4 nights in Sep 2025 Verified ### 10/10 Excellent #### ERIC 19 Oct 2025 Liked: Cleanliness, room comfort, communication Nice experience ! ##### ERIC Stayed 5 nights in Oct 2025 Verified ### 10/10 Excellent #### My 28 Jul 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Excellent service and attentive staff ##### My Stayed 8 nights in Jul 2023 Verified ### 6/10 Okay #### YOSHINORI 10 Oct 2024 Liked: Cleanliness, amenities, property conditions & facilities Good ##### YOSHINORI Stayed 3 nights in Sep 2024 Verified ### 10/10 Excellent #### Yasufumi 20 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities, communication 部屋は清潔で明るく、スタッフも丁寧 ##### Yasufumi Stayed 2 nights in Jan 2026 Verified ### 10/10 Excellent #### Yong han 27 May 2024 Liked: Cleanliness, room comfort, communication #### 이용후기입니다 갑자기 일정이 바뀌어 급하게 얻은 잠자리… 지친 몸을 쉬기에 너무 좋았습니다 저녁에 도착해서 호텔 밖은 할렘가 같았고 매트리스 토퍼가 조금 불편했지만 조식이 이 모든걸 묻어버렸습니다 베트남에 5일 있다보니 음식이 질려갈 쯤이였지만 그렇지 않다해도 아주 맛있고 정갈했으며 집밥 처럼 편했습니다 다음에 하노이에서 숙박을 한다면 바로 이 곳입니다 ![](https://a.travel-assets.com/ugc/hotel-reviews/6B0C8CC808609F54E323874993F1DF4E0D8D6E941716807219155.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/468FCC16A6EBADF3A2BDD5ADF39E76003F8E86B81716807219189.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yong han Stayed 1 night in May 2024 Verified ### 10/10 Excellent #### Han 17 Feb 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication レビューがまだなかったから心配だったのだけど、Google mapのレビューを見てとてもよかったので、予約した。 結果、大正解。スタッフは親切、施設はクリーンに保たれ、部屋には洗濯機もあってとても便利！ またハノイにくるときには必ず泊まりたい！ ##### Han Stayed 1 night in Feb 2023 Verified ### 10/10 Excellent #### Hitoshi 22 Feb 2025 Liked: Room comfort, communication ##### Hitoshi Stayed 1 night in Feb 2025 Verified ### 10/10 Excellent #### MITSUTOSHI 22 Feb 2025 Liked: Cleanliness, room comfort, communication ##### MITSUTOSHI Stayed 2 nights in Feb 2025 Verified ### 8/10 Good #### Michel 4 Feb 2025 Liked: Cleanliness, room comfort, communication ##### Michel Stayed 3 nights in Jan 2025 Verified ### 10/10 Excellent #### MITSUTOSHI 19 Jan 2025 Liked: Cleanliness, room comfort, communication ##### MITSUTOSHI Stayed 5 nights in Jan 2025 Verified ### 10/10 Excellent #### Silvio 20 Oct 2024 Liked: Cleanliness, room comfort, communication ##### Silvio Stayed 7 nights in Oct 2024 Verified ### 10/10 Excellent #### Richard 16 Sept 2024 Liked: Cleanliness, amenities, communication ##### Richard Stayed 9 nights in Sep 2024 Verified ### 8/10 Good #### Dae Seob 29 Aug 2024 Liked: Cleanliness, room comfort, communication ##### Dae Seob Stayed 3 nights in Aug 2024 Verified ### 10/10 Excellent #### Vivy 23 Jun 2024 Liked: Cleanliness, room comfort, communication ##### Vivy Stayed 1 night in Jun 2024 Verified ### 10/10 Excellent #### MITSUTOSHI 9 Jun 2024 ##### MITSUTOSHI Stayed 1 night in Jun 2024 Verified ### 8/10 Good #### Tomonori 1 May 2024 ##### Tomonori Stayed 2 nights in Apr 2024 Verified ### 10/10 Excellent #### MITSUTOSHI 21 Jun 2023 Liked: Cleanliness, room comfort, communication ##### MITSUTOSHI Stayed 2 nights in Jun 2023 ### Expedia's Latest Trends ### Hotels > - 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