Get an overview of this hotelFamily-friendly Hanoi hotel in Ba Dinh, near Ho Chi Minh Mausoleum

Collecting Nectar Points

Popular property highlights

Free self parking
Free valet parking
Free WiFi
Indoor pool
Business centre

Location

This family-friendly hotel is located in the city center, within 1 mi (2 km) of Tran Quoc Pagoda and Ho Chi Minh Mausoleum. Thang Long Water Puppet Theatre and Hoan Kiem Lake are also within 3 mi (5 km).

Hotel Features

Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a coffee shop/café.

Room Amenities

All 273 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. For a bit of entertainment, LCD TVs come with cable channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Pan Pacific Hanoi features an indoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of hotel's 2 bars/lounges. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. 9 meeting rooms are available. This luxury hotel also offers a rooftop terrace, spa services, and a library. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Onsite self parking and valet parking are complimentary.

Pan Pacific Hanoi has designated areas for smoking.

  • Library 
  • Elevator/lift 
  • Rooftop terrace 
  • Number of bars/lounges - 2 
  • Full-service spa 
  • Indoor pool 
  • 24-hour front desk 
  • Business center 
  • Spa treatment room(s) 
  • Tours/ticket assistance 
  • Meeting rooms 9 
  • Express check-out 
  • Year Built 1998 
  • Coffee shop or café 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Free valet parking 
  • Babysitting or childcare (surcharge) 
  • Free wired Internet 
  • Supervised childcare/activities (surcharge) 
  • Safe-deposit box at front desk 
  • Spa services on site 
  • Number of meeting rooms - 9 
  • Luggage storage 
  • ATM/banking 
  • Number of restaurants - 2 
  • Concierge services 
  • Snack bar/deli 
  • Conference center 
  • Designated smoking areas 
  • Shopping on site 
  • Laundry facilities 
  • Total number of rooms - 273 
  • 24-hour fitness facilities 
  • Number of floors - 20 
  • Wedding services 
  • Number of buildings/towers - 1 
  • Airport transportation (surcharge) 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking, Free valet parking

Room Amenities

  • Free WiFi 
  • Air conditioning 
  • Phone 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Slippers 
  • Shower/tub combination 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Desk 
  • In-room climate control (air conditioning) 
  • Cable TV service 
  • Free wired Internet 
  • Soundproofed rooms 
  • Private bathroom 
  • Room service (24 hours) 
  • LCD TV 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • In-room safe 
  • Blackout drapes/curtains 

Where to Eat

Pacifica - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Ming - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Song Hong Bar - This lobby lounge specializes in international cuisine and serves lunch and light fare. Open daily.

Summit Lounge - This rooftop bar specializes in international cuisine. Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include massages, facials, and body treatments. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

  • Sauna in spa 
  • Spa tub in spa 
  • Number of treatment rooms 5 
  • Body treatments 
  • Facial treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No pets or service animals allowed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: USD 75 per vehicle (one way)
  • Rollaway bed fee: USD 50.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Sofitel Hanoi Plaza
  • Sofitel Hotel Hanoi Plaza
  • Pan Pacific Hanoi Hotel
  • Accor Plaza Hanoi
  • Hanoi Sofitel
  • Sofitel Hanoi
  • Sofitel Plaza Hanoi Hotel Hanoi
  • Sofitel Plaza Hanoi Hotel

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.


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