The Hanoi Club Hotel & Residences

4.0 star property
Families thrive at this West Lake retreat with outdoor tennis courts, pools, tranquil views, yoga classes, and a driving range for relaxation.

Choose dates to view prices

The Hanoi Club Hotel & Residences offers an upscale sanctuary in central Hanoi with a casino, golf, spa, café, fitness classes, and free WiFi. Located near Hoan Kiem Lake, it has attentive staff, making it welcoming for families.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is £52
includes taxes & fees
20 Jun - 21 Jun

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed for Lunar New Year:
  • Casino
  • Dining venue
  • Fitness facilities
  • Full-service spa
  • Laundry facilities
  • Sauna
  • Swimming pool
  • Tennis courts

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 700000.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: VND 500000 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately VND 300000 for adults and from VND 300000 for children
  • Airport shuttle fee: VND 660000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 700000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the health club, fitness facility, or hot tub, while guests under 3 years old are only allowed in the swimming pool with adult supervision

Frequently asked questions

Does The Hanoi Club Hotel & Residences have a pool?

Yes, this property has an outdoor pool and a children's pool. The swimming pool is closed on Lunar New Year.

How much does it cost to stay at The Hanoi Club Hotel & Residences?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at The Hanoi Club Hotel & Residences on 20 Jun 2026 start from £52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Hanoi Club Hotel & Residences pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Hanoi Club Hotel & Residences?

Self-parking and valet parking are free at this property.

What time is check-in at The Hanoi Club Hotel & Residences?

Check-in start time: 2 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at The Hanoi Club Hotel & Residences?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does The Hanoi Club Hotel & Residences provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM-11:30 PM on request. A fee of VND 660000 per vehicle applies.

Where is The Hanoi Club Hotel & Residences located?

This family-friendly Hanoi hotel is located on a lake, within a 10-minute walk of West Lake and Tran Quoc Pagoda. Hoan Kiem Lake is 2 mi (3.3 km) away. Hanoi Long Bien Station is 29 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

7.4

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 301 out of 616 reviews
Rating 8 - Good. 229 out of 616 reviews
Rating 6 - Okay. 63 out of 616 reviews
Rating 4 - Poor. 12 out of 616 reviews
Rating 2 - Terrible. 11 out of 616 reviews

Reviews

Verified

10/10 Excellent

Aiman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property wonderful staff and delightful breakfast
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, lovely breakfast and nice room with all amenities
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Aiman

Liked: Cleanliness, amenities, property conditions & facilities
Nice room friendly staff and great location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem of a hotel. Staff were very helpful and facilities were great. A different side of Hanoi, as opposed to around Beer Street, where we had stayed before. The only criticism is that there is only one lift to the hotel floors.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sean John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, wonderful staff, great swimming pool
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sean John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, spacious lobby and restaurant area, GREAT swimming pool, nice rooms, nice restaurant and cafe options
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Roderick

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very polite.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Satvinder

Liked: Cleanliness, staff & service, amenities
Really good hotel - nice swimming pool and helpful and friendly staff. Slightly further than I had realised but taxis are very cheap and available.
Stayed 5 nights in Dec 2025
Verified

6/10 Okay

Vera

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean but they are small. The breakfast was good and the staff helpful.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Sylvain L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent. The peacefulness around the hotel looking at the lake was very helpful after a very noisy day outside. The hotel was excellent. That’s all there is to it.
By the pool with my wife.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Sean John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great swimming pool, a sense of space, wonderful staff, good restaurant. Highly recommend
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at the Hanoi Club. We really enjoyed the location not far from the old town, but far enough away to be quiet and relaxing. We enjoyed the balcony and the lake view and we also enjoyed the golf driving range. Highly recommended.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

MIGUEL

Liked: Cleanliness, amenities, property conditions & facilities
really nice hotel , you can get a very good value for your money
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Someswar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are small shops nearby. Make sure you carry enough VND. There are couple of seven eleven like stores that accept credit cards. In entire Hanoi, many places don’t accept credit cards. I found the eating options in the hotel limited. The breakfast was good. Awesome view if you select the lakeview rooms.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

yuzuru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very courteous.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

John Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price. Nice quiet area, really nice amenities (pool, gym, golf range)
Stayed 1 night in Apr 2025
Verified

8/10 Good

Haidee

Liked: Cleanliness, amenities
Its central to the tourist spots. Friendly staff.buffet breakfast was good. Rooms are spacious.
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Room is bit dated with old furniture. But all amenities are present. Staff is very friendly. Breakfast is just average given the competition there is out there. I say it is poor value for money.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was a highlight of our time in Hanoi, it was beautiful and the staff was excellent. We would stay here again for sure.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time I say that this hotel, but I strongly recommend. Excellent location overlooking lake good breakfast excellent rooms. They even have a golf driving range and a pool. The spa service is also excellent
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay for the second time in two months. I visited Hanoi Club with my brother who is disabled and the staff was absolutely amazing. I will definitely be back.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Wayes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great stay. Comfortable beds and good rate. Loved the pool and gym facilities
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with lake front. Good breakfast and friendly staff.
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Overall: Very nice hotel with very serviceminded staff. The rooms were nice, but the beds and pillows were very hard. Nice breakfast and pool. Can definitely recommend this hotel.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

INGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay great breakfast Nice rooms few drinks in mini bar free
Stayed 1 night in Oct 2024