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"After an awful 9 hour journey stepping into this hotel made it all worth while.From the reception Barnaby was most helpful I'm not easy to impress but the room was faultless.Have already booked for a break before Christmas."

"Staff customer service was second to none "

"Very comfortable and welcoming staff at reception. Room, bed, shower etc all perfect. Good to have a basic kitchen facility too. Hadn't expected that. It suited me well."

"Very friendly staff "

"Very convenient for Lime st station and Empire Theatre and a good price"

"Great location,room clean,staff very friendly and helpful. In particular breakfast exceptionally good with great choice of healthy and traditional food,all very fresh. Would definately recommend this hotel"

"Staff are very helpful room great i requested a certain room and was given what i asked for thank-you "