Crowne Plaza Liverpool - John Lennon Airport, an IHG Hotel

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In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Overview of Crowne Plaza Liverpool - John Lennon Airport, an IHG Hotel

Crowne Plaza Liverpool - John Lennon Airport, an IHG Hotel

4.0 star property
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Speke Boulevard, Speke Aerodrome, Liverpool, England, L24 8QD

Explore the area

  • AirportLiverpool (LPL-John Lennon)16 min drive
  • Popular LocationAnfield Road Stadium29 min drive
  • Popular LocationChester Zoo38 min drive
  • Popular LocationChester City Walls39 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable 12 Nov 2021 - 31 Dec 2022.

About this area

Liverpool

Near a train station, Crowne Plaza Liverpool - John Lennon Airport, an IHG Hotel is in Speke, a neighbourhood in Liverpool with good shopping. Speke Hall and Cavern Club are notable landmarks, and the area's natural beauty can be seen at Calderstones Park and Sefton Park. Enjoy an event or a match at M&S Bank Arena, and consider making time for Knowsley Safari Park—a top attraction that's not to be missed. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails.

What's nearby

  • Paul McCartney's childhood home - 4 min drive
  • Speke Hall - 14 min drive
  • Anfield Road Stadium - 29 min drive
  • Chester Zoo - 38 min drive
  • Chester City Walls - 39 min drive

Getting around

  • Liverpool Hunts Cross Station - 3 min drive
  • Liverpool (LPL-John Lennon) - 16 min drive

Restaurants

  • The Chinese Buffet - 3 min walk
  • Pizza Hut - 5 min walk
  • Toby Carvery - 18 min walk
  • Starbucks - 19 min walk
  • The Purple Olive - 3 min drive

About this property

Crowne Plaza Liverpool - John Lennon Airport, an IHG Hotel

4-star Liverpool hotel in Speke, near Speke Hall
2 restaurants, a bar/lounge and self parking are available at this hotel. WiFi in public areas is free. Additionally, a business centre, conference space and dry cleaning are on-site.
Crowne Plaza Liverpool - John Lennon Airport, an IHG Hotel offers 164 air-conditioned accommodations with a safe and free newspapers. Televisions come with satellite channels and pay-per-view films. Bathrooms include a bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

Bulgarian, Chinese (Mandarin), English, French, Polish, Romanian, Spanish, Ukranian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 3 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 10 per person
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Starways
  • Club Central Lounge

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms - 12

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bath
  • Free toiletries
  • Hairdryer
  • Private bathroom

Entertainment

  • TV/satellite channels
  • Films for purchase
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Renovations and closures

This property is closed from 12 November 2021 to 31 December 2022 (dates subject to change).
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Children's pool
  • Fitness facility
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Spa tub

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 10 per person (approximately)
  • Self-parking fee: GBP 3 per day
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza John Lennon
Crowne Plaza John Lennon Hotel
Crowne Plaza John Lennon Hotel Liverpool Airport
Crowne Plaza Liverpool Airport
Crowne Plaza Liverpool John Lennon Airport
John Lennon Crowne Plaza
Liverpool Airport Crowne Plaza
Crowne Plaza Liverpool John Lennon Airport Hotel
Crowne Plaza John Lennon Airport Hotel
Crowne Plaza John Lennon Airport
Crowne Plaza Liverpool - John Lennon Airport Hotel Liverpool
Crown Plaza Hotel Liverpool
Crowne Plaza Liverpool John Lennon Airport
Crowne Plaza Liverpool John Lennon Airport an IHG Hotel
Crowne Plaza Liverpool - John Lennon Airport, an IHG Hotel Hotel

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 384 out of 837 reviews
5 - Excellent 46%
Rating 4 - Good. 285 out of 837 reviews
4 - Good 34%
Rating 3 - Okay. 103 out of 837 reviews
3 - Okay 12%
Rating 2 - Poor. 34 out of 837 reviews
2 - Poor 4%
Rating 1 - Terrible. 31 out of 837 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

3.8/5

Eco-friendliness

2/5 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
Post apocolyptic
Seriously suffering post-covid side effects. Understaffing led to issues with customer service and hotel cleanliness. Air con wasn't working and hadn't been for months. One staff member described behind the scenes as complete chaos.Alas, this was obvious. Crowne Plaza are meant to be in the premium class of IHG hotels but this most certainly was not. Customers need to be made aware of the limitations of the premises before booking a room. Could be a fabulous place but just isn't.
Stayed 3 nights in Aug 2021

2/5 Poor

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing and will not be staying here again!
Very disappointing stay, bar area dark and dingy, no aircon in rooms, room cooling system kept reverting back to 24/25 degrees! Window openings very small and didnt let much air in, so it is unbearable in warm weather! Not eco friendly...everything was plastic, wrapped in plastic, even the bread for toast in the breakfast bar. The breakfast was the most disappointing of all, nothing replenished, cheap produce, chaotic system for queueing for food, we gave up on breakfast and went elsewhere!
Stayed 1 night in Sep 2021

2/5 Poor

Travelled with partner
Disliked: Amenities, property conditions & facilities
Tired hotel, felt almost closed down with very limited staffing even for a Friday night. Didn’t try the food but probably due to poor staffing tables were left uncleared and a buffet from lunch or early evening was left out, not very welcoming. Decent restaurants across the road at retail park or the gym next door. Rooms spacious and clean but told on booking the air-conditioning was broken, suspect for several months as we were informed there was a fan in the wardrobe. Windows locked shut. It made for a very very uncomfortable and hot nights sleep
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Even though out the way a little (15-20min taxi ride - £16ish), the hotel is friendly, neat and tidy. Nice centre shop opposite, and use of the pool next door at the gym helped if you inclined.
Stayed 2 nights in Aug 2021

1/5 Terrible

Business traveller
Disliked: Staff & service, property conditions & facilities
Pre booked and paid for 4 days on expedia but when i checked in i got told to leave after 2 nights because it was full for a convention.
Stayed 4 nights in Aug 2021

4/5 Good

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2021

5/5 Excellent

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a welcome surprise that this Crowne Plaza is set in such a beautiful historical building, and close to many good shops, restaurants and cinema. But mostly the staff were great! Super friendly and helpful. The covid-prevention measures in place are excellent. Missing it already.
Stayed 1 night in Aug 2021

2/5 Poor

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

3/5 Okay

Liked: Staff & service, room comfort
Not worth the money at all
The air conditioning was broken and we were told it had been for weeks but we were only notified on arrival. When we questioned this we were told we could look elsewhere if we were not happy, which apart from bit a little late, I think was extremely rude. We were told a fan was in the room, but it was not and we had to ask twice for one. There were tin can rings on the furniture indicating the room was not cleaned properly. No discount was offered even though the room was not comfortable, as it was too hot.
Stayed 2 nights in Aug 2021

1/5 Terrible

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We know the hotel well as we live in the area however this stay was for our wedding night - we weren't provided with the expensive upgraded room we had paid for as this had been given to someone else. Our room was basic, air con in the whole hotel was broken so we were told a fan was in our room.. It wasn't so was room over 25.5 degrees, our bag wasn't in our room on arrival at 1:30am although it had been dropped off and requested to be 12pm the day before. Overall extremely disappointed.
Stayed 1 night in Aug 2021