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"Room spacious and amenities were great. Had to book a slot for swimming. The menu for the bar/restaurant is limited and I personally wouldnt eat there again due to this. Both evenings friday / Saturday there was only one member of staff on the bar which caused delays so would have been better if they had more staff on but appreciate there was events on both nights. This does cause parking to become a nightmare. However overall the cleanliness of the room, how friendly staff are and proximity to the festival retail park means I would return."

"Stayed here for one night as we were attending a wedding nearby and the hotel was lovely. Room nice and clean and spacious. We also used the pool, sauna and jacuzzi too (steam room was having work done). We spoke to the hotel direct to arrange early check in for a fee so we had longer to use the facilities. Breakfast was included and it was lovely, continental options along with full English breakfast"

"Good breakfast helpful staff."

"Stay was great, didn’t use any of the facilities. Room was huge and clean with everything you need. Breakfast could have had more options but other than that a great stay"

"Wonderful hotel, very central to everything. Staff went out of their way to assist. Car park only £9 for 24 hours. Room was modern and a decent size and had everything needed, including a huge comfortable bed. Would not hesitate to stay again if visiting the area."

"Good selection for every taste. Helpfull and pleasant bar staff."

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"The building is the oldest hotel in England so you can't expect it to be all shiny and gleaming. But it is very clean, slightly quirky and off shape and the floors were solid but uneven at times. This just added to the charm for us though as we live in a 90yr old house so it didn't surprise us. The room was very clean, the bathroom was nicely refurbished and came with nice toiletries provided. The bed was slightly firm but that's a personal preference so we can't complain about that. Checked in early as our room was ready. Alistair on reception was fantastic, funny little tales and lots of local information to help us settle in. The were no evening meals being served so we ate next door and were given a 20% discount voucher to do so which is a nice touch. We had the fish and chips in Darwins bar, huge portion and well cooked. Breakfast was excellent and comes with a nice view over the Pavilion Gardens if you get the right table. Nice hotel. Not too expensive and great for the one night we stayed"

"Staff very helpful any problems swiftly resolved.breakfast included in price"