Ratings based on 218 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
83% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from swansea

Hotel in town center.

Posted 26-Sep-2016
Pros: Easy to locate.
Cons: Crockery and additional accompaniments eg. butter, at breakfast.
Location: Location was good with small, local theater nearby.
The hotel was conveniently situated on the main road with reasonable parking. Staff were very friendly and helpful. Room was clean but somewhat 'tired' and hardly qualified as a superior double, as advertised. Shower tap was virtually impossible for a female to switch on and off. Breakfast was very good with adequate choice but unfortunately the table lacked all the crockery necessary.
5out of 5
by A verified traveller

Typisch englisches Hotel

Posted 14-Aug-2016
Ein sehr typisch englisches Hotel in einer malerischen Ortschaft. Man sollte hier unbedingt auch essen!
3out of 5
by A verified traveller

Hotel in ziemlich lauter Lage

Posted 04-Aug-2016
Pros: Das das Personal bemüht war, nach dem Stromausfall eine Lösung zu finden.
Cons: Die Sauberkeit!
Location: Das Hotel liegt zentral, aber in Warminster gibt es nicht sehr viel zu unternehmen.
Wir haben mit unserer Familie am Wochenende im Juli ein 4-Bett-Zimmer im Old Bell Inn bewohnt. Leider war uns vorher nicht klar, dass es jeden Samstag eine Disco-Nacht gibt und wir bis halb drei in der Nach beschallt wurden, da unser Zimmer direkt über dem Pub lag. Außerdem roch unser Zimmer etwas merkwürdig. Nachdem am zweiten Abend Stromausfall in unserem Zimmer war und der Fehler nicht gefunden wurde, bekamen wir ein neues Zimmer. Dieses war besser, nicht direkt über dem Pub, roch nicht so komisch. Endlich konnten wir schlafen, denn auch am Sonntag gibt es einen Karaoke-Abend im Pub. Beim Frühstück waren die Tische alle klebrig und alles war leicht angeschmuddelt. Ein Lappen hätte hier leicht für Abhilfe schaffen können.
Comment from Hotel Management
05-Aug-2016 by Nikki, Hotel Management
Thank you for your feedback, we do state on all our booking providers that we have a late bar with entertainment at weekends til 2am and karaoke on Thursday and Sunday evenings til midnight. With regards to the electrical issue, an engineer was called out but unable to attend site until the morning and managed to repair the fault. We appreciate your feedback and hope you have a great weekend.
3out of 5
by A verified traveller

very good location

Posted 31-Jul-2016
The location is really good as its 15 mins from longleat Safari park and staff where do helpful no air con in the rooms and Windows wouldn't stay open so it was hot during the night but apart from that faultless very nice place and people .
Comment from Hotel Management
05-Aug-2016 by Nikki, Hotel Management
Thank you for your feedback, I will look into the windows and have this rectified. Have a great weekend
4out of 5
by ian

Shower

Posted 21-Jun-2016 on Hotels
Food & staff very good!
3out of 5
by A verified traveller

This traveller left a rating score only Posted 20-Jun-2016 on Hotels
3out of 5
by Barry

Happy Friendly but noisy

Posted 16-Jun-2016 on Hotels
Walked in on a noisy football crowd(as mentioned on Website), nice friendly staff, however no lift also no parking available all spaces taken by anybody that wanted to use it.narrow staircases, really hot room no aircon/fan, no phone, no fridge, however tea and coffee etc supplied , ensuite all there however along the edge of bath it was grimy due to old age under the trim.had to leave small windows open then subject to the rock band across the road till late.comfortable bed, room nice and clean.Breakfast was really good with good service.did cancel 2nd night with no problems. Very helpful staff.
4out of 5
by Michelle

This traveller left a rating score only Posted 18-May-2016 on Hotels
5out of 5
by eamon from Wellington New Zealand

A little gem

Posted 15-May-2016 on Hotels
We stayed for two nights at this hotel originally built in 1483!! The room.was great with good facilities. The staff were friendly and helpful. We enjoyed eating in the pub (the food was excellent). The historic nature and general lack of tourists around (they are all in Bath) made it a quiet little gem of a town. Highly recommended
3out of 5
by Leony from Wimbledon

Excellent value for money

Posted 26-Apr-2016 on Hotels
Perfect stay before a day at Longleat Safari Park. Didn't arrive till gone 10pm as travelled after work but it was easy to check in at the bar. Music was so good we decided to go back down for a couple of drinks. The room was excellent value for money and although the breakfast took a while to cook, it was delicious.
Comment from Hotel Management
by General Manager, Hotel Management
Hi Leony, thank you for your feedback and glad that you enjoyed the late night entertainment. I will speak with the kitchen team with regards to breakfast service times and see if we can improve on this. Have a great weekend Nikki