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Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
In-room safe, free WiFi
In-room safe, free WiFi

Guest reviews

3.9/5 Good
306 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet Friendly
  • Spa

Map

Explore the area

Popular LocationAshford Designer Outlet13 min drive
Popular LocationMount Ephraim Gardens24 min drive
Popular LocationPort Lympne Wild Animal Park and Gardens25 min drive
AirportLondon (SEN-Southend)73 min drive

Choose dates to view prices

  • Twin Room (Luxe)

    Room amenities

    • Sleeps 2
    • 2 Single Beds
    More detailsTwin Room (Luxe)
  • Deluxe Suite

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsDeluxe Suite
  • Superior Room (Manor)

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsSuperior Room (Manor)
  • Room, 1 Double Bed (Luxe)

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsRoom, 1 Double Bed (Luxe)
  • Classic Twin Room

    Room amenities

    • Sleeps 2
    • 2 Single Beds
    More detailsClassic Twin Room
  • Standard Room, 1 Double Bed

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Room, 1 Double Bed
  • Standard Room, 1 Double Bed

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Room, 1 Double Bed

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Ashford

Eastwell Manor, Champneys Hotel & Spa is located in Ashford. The area's natural beauty can be seen at Port Lympne Wild Animal Park and Gardens and Whitstable Beach, while Marlowe Theatre and Ashford Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at St. Lawrence Ground or Folkestone Racecourse. Take the opportunity to explore the area for outdoor excitement like skydiving and other activities like golf lessons.

Visit our Ashford travel guide
Map
Popular Location

What's nearby

  • Ashford Designer Outlet - 13 min drive
  • St. Dunstan's Church - 17 min drive
  • Shepherd Neame Brewery - 19 min drive
  • Mount Ephraim Gardens - 24 min drive
  • Port Lympne Wild Animal Park and Gardens - 25 min drive

Getting around

  • Ashford Wye Station - 3 min drive
  • London (LGW-Gatwick) - 61 min drive

Restaurants

  • The Manor — 1 min walk
  • The Pavilion — 1 min walk
  • The Flying Horse Inn - 4 min walk
  • The Rose - 2 min drive
  • Kennington Grill - 2 min drive

About this property

Eastwell Manor, Champneys Hotel & Spa

Romantic hotel with 2 restaurants and full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa and a golf course. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include an indoor pool, a fitness centre and a bar/lounge. All 23 rooms offer free WiFi, room service and TVs with satellite channels. DVD players, coffee/tea makers and hairdryers are among the other amenities available to guests.
Eastwell Manor, Champneys Hotel & Spa offers 23 forms of accommodation with DVD players and a safe. Satellite televisions are provided.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can play rounds at the 9-hole golf course. An indoor pool, a seasonal outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

Guests aged under 16 years old are not allowed in the health club, fitness facility or spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Champneys has massage/treatment rooms. Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 48 hours between stays
Protective shields in place at main contact areas
Contactless check-out

Safety measures

Individually wrapped food options available for breakfast, lunch, dinner and through room service
Hand sanitiser provided
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Free continental breakfast available daily 7:30 AM–10:00 AM
  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • 9 holes of golf
  • Aerobics classes
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Hot tub
  • Steam room

Family friendly

  • Dry-cleaning service
  • DVD player
  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Meeting rooms
  • Conference centre (5584 square feet of space)

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bathroom

  • Hairdryer
  • Shower

Entertainment

  • TV/satellite channels
  • DVD player
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in between 3:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 23 March 2020 to 17 July 2020 (dates subject to change).
The following facilities will be closed from 04 July 2020 to 31 August 2020 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10 per accommodation, per night

Children and extra beds

Children are welcome

Payment types at the property

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: GBP 10 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Contactless check-out is available.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.

We should mention

The seasonal pool will be open from May to September
Pool access available from 7:00 AM to 8:30 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the health club, fitness facility or spa tub
Guests under 16 years old are not allowed in the spa

Property is also known as

Eastwell Manor Hotel Ashford
Eastwell Manor Hotel
Eastwell Manor Ashford
Eastwell Manor Champneys Hotel Ashford
Eastwell Manor Champneys Hotel
Eastwell Manor, Champneys &
Eastwell Manor, Champneys Hotel & Spa Hotel
Eastwell Manor, Champneys Hotel & Spa Ashford
Eastwell Manor, Champneys Hotel & Spa Hotel Ashford

Frequently asked questions

Can I cancel my reservation for free at Eastwell Manor, Champneys Hotel & Spa and receive a full refund?
Yes, Eastwell Manor, Champneys Hotel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Eastwell Manor, Champneys Hotel & Spa cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 7:00 AM to 8:30 PM.
Is this hotel pet-friendly?
Yes, pets are allowed at this property. There's a fee of GBP 10 per accommodation, per night.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 3:00 PM to anytime.
What time is check-out at this property?
Checkout is at 11 AM.
Where is this hotel located?
Situated in Ashford, this spa hotel is 2.4 mi (3.9 km) from Ashford Golf Club and within 6 miles (10 km) of Ashford Designer Outlet and Godinton House and Gardens. Ashford Museum and Wye National Nature Reserve are also within 6 miles (10 km).

Guest reviews

Overall score and ratings for Eastwell Manor, Champneys Hotel & Spa

3.9
5 - Excellent
132
4 - Good
81
3 - Okay
53
2 - Mediocre
20
1 - Poor
20
4.2
Cleanliness
4.0
Service and Staff
3.7
Amenities
4.0
Property condition

3/5

    This traveller didn’t leave comments with their review
    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service

    Fantastic room (215), friendly, helpful staff. We’ll be back!!

    Stayed 1 night in Feb 2020

    3/5

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Stayed 1 night in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Jan 2020

    1/5

    • Liked: Cleanliness, staff & service
    • Disliked: Amenities, property conditions & facilities

    It could, and indeed should have been excellent. On arrival the long drive was terribly potholed. Check-in was excellent and room looked amazing. When we tried the large screen TV, selecting 'Guide' and then a channel, all we got was "Weak or no signal". This was reported repeatedly during our 3 day stay. Internet was also unavailable in the room and again this was reported daily, they said "yes, we know it's poor". There was no plug for the hairdryer near a mirror. The mattress was too small for the bed, showing a stained base on each side. On dining there the first night, I ordered soup. This arrived in a small jug, which was poured into a cold bowl, at the table. All this, resulted in Luke warm soup. I ordered a pulled pork burger which arrived absolutely soaked, impregnated, in sickly sweet BBQ sause. The buns were heavily coated in it and it was accompanied by, yes, a bowl of BBQ sauce. It was truly revolting. Being unable to access internet, I took my iPad down to breakfast, but still no internet. On reporting this, I was told "we restrict wifi in the dining room as we don't feel it is appropriate". We travel all over the world, for about half the year and Eastwell Manor was truly memorable, for all the wrong reasons.

    Stayed 3 nights in Jan 2020
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