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Grand Burstin Hotel Folkestone

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Indoor pool
Indoor pool
Indoor pool
Iron/ironing board, free cots/infant beds, free rollaway beds

Overview of Grand Burstin Hotel Folkestone

Grand Burstin Hotel Folkestone

3 out of 5
Guests rated this property 3.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationFolkestone Beach6 min walk
  • Popular LocationLower Leas Coastal Park7 min walk
  • Popular LocationBattle of Britain Memorial4 min drive
  • AirportManston (MSE-Kent Intl.)49 min drive

Choose dates to view prices

About this area


Located in Folkestone, Grand Burstin Hotel Folkestone is near a train station and near the beach. Dover Western Docks Cruise Terminal and Dover Eastern Docks Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore White Cliffs of Dover and Dover Beach. Leas Lift and Elham Valley Railway Museum are also worth visiting. Scuba diving, waterskiing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking nearby.
Popular Location

What's nearby

  • Folkestone Beach - 6 min walk
  • Lower Leas Coastal Park - 7 min walk
  • Sandgate Beach - 14 min walk
  • Battle of Britain Memorial - 4 min drive
  • Kent Battle of Britain Museum - 7 min drive

Getting around

  • Folkestone Harbour Station - 7 min walk
  • Gatwick Airport (LGW) - 75 min drive


  • Harbour Restaurant — 1 min walk
  • Victorian Restaurant — 1 min walk
  • Captains Table - 4 min walk
  • El Cortador Tapas Bar - 4 min walk
  • Steep Street Coffee House - 4 min walk

About this property

Grand Burstin Hotel Folkestone

3-star hotel with 2 restaurants and indoor pool
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a nightclub. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 550 rooms offer coffee makers, TVs with satellite channels, and free toiletries.
Grand Burstin Hotel Folkestone offers 550 forms of accommodation with coffee/tea makers and free toiletries. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Cots/infant beds (complimentary) and Rollaway/extra beds (complimentary) are also available.
Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities


  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 6 AM–10 AM on weekdays and 6:30 AM–10:30 AM on weekends: GBP 10.00-15.00 for adults and GBP 5.00-10.00 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Indoor pool
  • Nightclub
  • Sauna

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Snack bar/deli


  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • A meeting room


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)


  • Smoke-free property
  • TV in lobby

Room amenities


  • Free cots/infant beds
  • Free rollaway beds


  • Free toiletries
  • Shower/bathtub combination


  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker


  • Iron/ironing board (on request)

Similar properties

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Check-in from 4:00 PM - anytime
Minimum check-in age - 18


Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets are allowed for an extra charge of GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
Dogs and cats welcome
1 per room
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between GBP 10.00 and GBP 15.00 for adults, and GBP 5.00 and GBP 10.00 for children (approximately)
  • Self-parking fee: GBP 5 per day
  • Pet fee: GBP 10.00 per pet, per stay (maximum GBP25.00 per stay)
  • Facilities fee: GBP 4.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Guests under 16 years old are not allowed in the fitness facility

Property is also known as

Burstin Hotel
Folkestone Grand Burstin
Folkestone Grand Burstin Hotel
Folkestone Grand Hotel
Grand Burstin Folkestone
Grand Burstin Hotel Folkestone
Hotel Burstin
Burstin Folkestone Hotel
Burstin Hotel Folkestone
Grand Burstin Hotel Folkestone, Kent, UK
Hotel Grand Burstin
Grand Burstin Hotel
Grand Burstin
Burstin Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel
Grand Burstin Hotel Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel Folkestone

Frequently asked questions

Rating 5 - Excellent. 133 out of 959 reviews
5 - Excellent 14%
Rating 4 - Good. 287 out of 959 reviews
4 - Good 30%
Rating 3 - Okay. 209 out of 959 reviews
3 - Okay 22%
Rating 2 - Poor. 149 out of 959 reviews
2 - Poor 16%
Rating 1 - Terrible. 181 out of 959 reviews
1 - Terrible 19%




Staff & service




Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the area because the hotel is foind very near the sea.
Stayed 2 nights in Jun 2021

3/5 Okay

Disliked: Cleanliness
Crowded reception with lots of people not wearing masks, and not bebg told to wear them by the reception staff!!
Stayed 2 nights in Jun 2021

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible. The location is the only good thing I can report back. The hotel is is need of a complete renovation. The room was filthy, filthy windows, stains in the floor, the shower curtain/pole was in the bath and the smoke alarm went off three times during our stay in early hours of the morning. We had issues in check in also where the room keys did not work three times in a row and the reception staff explained they only had a double available when we had booked a family room. They kept us at reception for a long time whilst they found a room they could provide us with enough space. The food looked appalling so we had to leave the hotel to get something edible. All in all it was simply terrible.
Stayed 1 night in Jun 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prons: Hotel stay was value for money. You get what you paid for: clean sheets, sea view, good shower, iron, tea/coffee, tv. All the basics you need for a short stop. Cons: cleanliness of the public areas, windows.
Stayed 1 night in Jun 2021

1/5 Terrible

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It was close to the beach.But I’m not going to return just because of the smell.It was horrible.
Stayed 2 nights in Jun 2021