Find Family-Friendly Hotels in Walford

"This hotel is obviously struggling and standards are slipping and corners being cut which is a shame as the building is a lovely example of victorian gothic."

"Very tired rooms. The shower was lukewarm. The breakfast was ok, but it is obvious they use cheap ingredients, eg the sausage, plus the whole full English, which they prepare in the kitchen ( not buffet style) had a very greasy flavour to it. "

"Booked for one night and paid just shy of £200 for a standard double. The pictures of the hotel and room looked good so was happy to pay,. However, the room we got, room 44 was right at the back of the hotel in the 1980/90's extension, the room was small and tired, particularly in the bathroom where the door has no lock and paint had been knocked off, the ventilation fan also didn't work and wasn't fitted properly. The hotel itself is very nice and the staff are friendly. We also ate in the restaurant which was pleasant but we had a 20 minute wait for our drinks. I felt it was expensive for what it was £100 for 2 starters and 2 mains with 2 drinks. For £300 I feel there is better out there. Made my feelings felt on departure and received an apology and assurances my comments will be passed on, won't be returning."

"Beautiful surroundings a lovely old building with very helpful staff "

"We are happy and please .The room was clean and comfortable.Good access of public transport to Cheltenham city centre. Breakfast was good."

"Very clean and recently decorated hotel. Comfy bed and very smart (although small) bathroom. Food was excellent in restaurant in evening and at breakfast. Nice grounds and good looking golf course. I'd choose to stay again when in area."

"Very nice room, extremely comfortable bed. Breakfast buffet had a really good range of options and meals in the bar were convenient and tasty."

"Hotel located in a good location & staff were exceptionally friendly & helpful. Would commended & revisit again."

"The hotel is lovely and very convenient for Cheltenham x and the Spa is lovely"