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"I arrived at about 9.30pm, to sleep and get up for a flight at 4.30am, and the cleaners were still hoovering and being supper noisy for ages in the corridor. Surely the majority of that hotels trade is people getting up early, so why would you have housekeepers working until past 10pm? Also, an early breakfast offering would be good. The hotel in general is a bit tired. "

"Super convenient for public transit to Heathrow "

"The breakfast was good fresh and hot "

"Rooms need power access at bedsides."

"did not use"

"Welcoming staff as always. Coming off an overnight flight, it is always a relief to check in here and to have a room available straight away. The bathroom was a little shabby, but was clean. We had booked a runway view room and it didn’t disappoint. Breakfast was lovely. Lots of choice and really fresh. It’s refreshing to see the same staff at breakfast. Even nicer that they recognised us. Easy to get to Heathrow Airport via the hotel hoppa bus, the service bus or an Uber. Looking forward to my next trip out of Heathrow so I can stay here again."

"After 20 years of my last stay in this property, it was refreshing to see that they have not went down a notch. Rooms were uograded, restaurant was very nice, overall displayed a pleasant atmosphere. Staff was very helpful and attentive to my needs. This is a great place to stay next time you be in Heathrow airport."

"Comfy bed, clean rooms, good restaurant."