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Crowne Plaza Reading East, an IHG Hotel

Photo gallery for Crowne Plaza Reading East, an IHG Hotel

Featured image
Indoor pool
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing

Overview of Crowne Plaza Reading East, an IHG Hotel

Crowne Plaza Reading East, an IHG Hotel

4 out of 5

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Wharfedale Road, Winnersh Triangle, Reading, England

Explore the area

  • Popular LocationAscot Racecourse14 min drive
  • Popular LocationLEGOLAND® Windsor18 min drive
  • Popular LocationWindsor Great Park19 min drive
  • AirportLondon (LHR-Heathrow)35 min drive

Choose dates to view prices

About this area

Reading

Located in Reading, Crowne Plaza Reading East, an IHG Hotel is in the business district and near a train station. Oracle and Broad Street Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore North Wessex Downs and Mapledurham Country Park. Looking to enjoy an event or a game while in town? See what's happening at Ascot Racecourse or Madejski Stadium.

What's nearby

  • Museum Of Berkshire Aviation - 2 min drive
  • Microsoft UK Headquarters - 5 min drive
  • Ascot Racecourse - 14 min drive
  • LEGOLAND® Windsor - 18 min drive
  • Windsor Great Park - 19 min drive

Restaurants

  • Caprice Restaurant — 1 min walk
  • The George - 15 min walk
  • Dragon Inn - 19 min walk
  • The Walter Arms - 4 min drive
  • Rajmoni - 4 min drive

Getting around

  • Wokingham Winnersh Triangle Station - 4 min walk
  • Heathrow Airport (LHR) - 35 min drive

About this property

Crowne Plaza Reading East, an IHG Hotel

4-star hotel with full-service spa and health club
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site. All 174 soundproofed rooms provide free WiFi, free wired Internet and room service. For a bit of entertainment, LED TVs come with digital channels, and guests can also appreciate conveniences like fridges and coffee makers.
Crowne Plaza Reading East, an IHG Hotel offers 174 forms of air-conditioned accommodation with laptop-compatible safes and coffee/tea makers. A pillow menu is available. 50-inch LED televisions come with digital channels. Bathrooms include a separate bath and shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Reading hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Esprit Fitness and Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 3 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • English breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 18.50 per person
  • 1 restaurant and 1 coffee shop
  • 1 bar/lounge
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • Bulgarian
  • Czech
  • English
  • French
  • Greek
  • Hindi
  • Hungarian
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish

Business services

  • 24-hour business centre
  • Conference centre (561 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 50-inch LED TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
If the property's door is locked upon arrival, guests must call the property from the intercom at the entrance for assistance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 18.50 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 930 120 872
This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 3 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Reading M4 Jct 10 Hotel Wokingham
Holiday Inn Reading M4 Jct 10 Wokingham
Holiday Inn Reading M4 Jct 10 Hotel
Holiday Inn M4 Jct 10 Hotel
Holiday Inn M4 Jct 10
Crowne Plaza Reading East
Holiday Inn Reading M4 Jct 10
Holiday Inn Reading M4 Jct 10 an IHG Hotel
Crowne Plaza Reading East, an IHG Hotel Hotel
Crowne Plaza Reading East, an IHG Hotel Reading
Crowne Plaza Reading East, an IHG Hotel Hotel Reading

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 347 out of 582 reviews
5 - Excellent 60%
Rating 4 - Good. 178 out of 582 reviews
4 - Good 31%
Rating 3 - Okay. 27 out of 582 reviews
3 - Okay 5%
Rating 2 - Poor. 14 out of 582 reviews
2 - Poor 2%
Rating 1 - Terrible. 16 out of 582 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.4/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel with restaurant & bar.
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff and the room could not be faulted Helpful and. Friendly The only issue was the pool My partner swims a hell of a lot and she said it hadn’t been cleaned or treated for weeks We notified the front desk and they said they will get it sorted
Stayed 1 night in Aug 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

2/5 Poor

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Disappointing short stay
Disappointing arrived at 5pm and told room wasn't ready the reception area was full of customers all waiting for a room. Breakfast serving staff rude !! Shower head broken asked twice no one came so had to shower whilst holding the head for 2 nights.
Stayed 2 nights in Aug 2021