expedia

Overview of Encantada Tulum

Photo gallery

Private beach, sun-loungers, beach umbrellas, beach towels
Private beach, sun-loungers, beach umbrellas, beach towels
Private beach, sun-loungers, beach umbrellas, beach towels
Private beach, sun-loungers, beach umbrellas, beach towels
Terrace/patio

5.0/5 Exceptional

Guests rated this property 5.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationTulum Beach1 min walk
    Popular LocationPlaya Akun7 min drive
    Popular LocationSFER IK15 min drive
    AirportTulum, Quintana Roo (TUY)34 min drive
You could be seeing lower prices

You could be seeing lower prices

With member prices, you could save 10% or more right now on thousands of properties.

Choose dates to view prices

About this area

Tulum

Located in Tulum, Encantada Tulum is on a private beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Sian Ka'an Biosphere Reserve and Tulum Beach. Tulum Monkey Sanctuary and LabnaHa Ecopark Adventures are also worth visiting. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and ecotours.
Visit our Tulum travel guide
Popular Location

What's nearby

  • Tulum Beach - 1 min walk
  • Playa Akun - 7 min drive
  • SFER IK - 15 min drive
  • Las Palmas Public Beach - 20 min drive
  • Cenote Crystal - 28 min drive

Restaurants

  • Encantada Restaurant — 1 min walk
  • NÜ Tulum — 1 min walk
  • Casa Banana - 15 min walk
  • La Eufemia - 17 min walk
  • Hartwood - 19 min walk

About this property

Encantada Tulum

Beachfront resort with relaxing spa services
At Encantada Tulum, hit the private beach, dine on-site at Encantada Restaurant or enjoy a drink at one of the resort's 2 bars/lounges. All 8 rooms provide complimentary wireless Internet access, furnished balconies and room service (during limited hours). Premium bedding, rainfall showerheads and free bottled water are among the other amenities available to guests.
Encantada Tulum offers 8 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Rooms open to furnished balconies. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, bathrobes and complimentary toiletries. Housekeeping is offered on a daily basis and hairdryers can be requested.
Recreational amenities at the resort include a private beach.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and facials.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows regional sanitisation guidelines of National Guidelines for reopening Tourism (Mexico)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Local area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 6 AM–noon
  • 2 restaurants and 2 coffee shops
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Snorkelling
  • Spa services
  • Surfing/boogie boarding

Family friendly

  • Snack bar/deli

Conveniences

  • Front-desk safe
  • No lifts
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Facials
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer (on request)
  • Rainfall showerhead
  • Shower

Food and drink

  • Free bottled water

Outdoor space

  • Furnished balcony

More

  • Safe

Policies

Check-in

Check-in from 3:00 PM - 5:30 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 12 and younger are not allowed at this property; all guests older than 12 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted

We should mention

Children 12 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Encantada Tulum Hotel
Encantada Hotel
Encantada Tulum Resort
Encantada Tulum Tulum
Encantada Tulum Resort
Encantada Tulum Resort Tulum

Frequently asked questions

Can I cancel my reservation for free at Encantada Tulum and receive a full refund?
Yes, Encantada Tulum offers free cancellation on select room rates, because flexibility matters! Please refer to Encantada Tulum cancellation policy on our site for more details about any exclusions or requirements.
Is Encantada Tulum pet-friendly?
No, pets are not allowed at this property.
How much is parking at Encantada Tulum?
Self-parking is free at this property.
What time is check-in at Encantada Tulum?
Check-in is from 3:00 PM - 5:30 AM. Late check-in is available during limited hours.
What time is check-out at Encantada Tulum?
Checkout is at noon.
Where is Encantada Tulum located?
Nestled on the beach, this Tulum resort is within a 15-minute walk of Tulum Beach and Sian Ka'an Biosphere Reserve. Playa Akun is 2.3 mi (3.8 km) away.
5.0
Exceptional
5 - Excellent
38
4 - Good
2
3 - Okay
0
2 - Poor
0
1 - Terrible
0

5.0/5

Cleanliness

5.0/5

Staff & service

4.8/5

Amenities

5.0/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning! The property was beautiful and felt very secluded. There was never more than a few other couples on the beach so we felt like we had the place to our selves! Looks just like the pictures, if not better - paradise.
Stayed 5 nights in Sep 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is magical! My husband and I enjoyed the place and we will certainly be coming back. The staff was very attentive and nice! The only downside was the construction going on next door. It made it a little difficult to relax while they were working with loud machinery tools. Honestly besides that everything was amazing!
Stayed 4 nights in Sep 2020

4/5 Good

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Este hotel, es de aquellos al cual le toman fotos espectaculares y llegas y la realidad es otra. Tiene buena ubicación, las habitaciones son limpias y amplias pero no es lo que Encatada parece ser en Instagram.
Stayed 2 nights in Aug 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!!! Will Definitely return! Fantastic hideaway made for a perfect vacation. Staff, food was great breathtaking setting.
Stayed 4 nights in Aug 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness exellent rooms and very quiet and comfort
Stayed 4 nights in Mar 2020

Stay in the know with the Expedia app

Get real-time notifications, view your trip details and access mobile-only deals.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.
Scan the QR code

Scan the QR code

https://www.expedia.co.uk///www.caa.co.uk/ATOL-protection/Consumers/ATOL-certificate/https://www.iata.org
https://www.expediagroup.com