Search Hotels Near Tulum Brewery, Kantenah

"Everything about this resort was amazing. Anything you forget to bring, you can either buy or it is provided for you. The staff are extremely friendly and helpful."

"Pros: The resort overall was beautiful and the room was great - very comfortable, updated and clean. We really enjoyed the swim up room. The beach was beautiful and spacious though we weren’t able to snorkel because the water was either red (sargassum) or murky due to the wind. The food was decent and there were so many choices, though everyday the menu was exactly the same. The pools were great - colonial was busier than white sands so if you wanted chairs at colonial you needed to get them by 8am or so. I loved how spacious the resort was, and enjoyed having to walk to get around. Cons: my son got gastroenteritis and was aggressively vomiting so I had to call the in-house physician. The rest of us had typical GI discomfort that was manageable. The music room equipment (guitars, piano, drums) in the Junior Club was all broken, which was a shame - if it can’t be maintained, there’s no point in having it. Don’t even think about relying on the golf carts if you need to be somewhere on time - even though I requested one well in advance at check out, it never came, so we had to drag our bags across the resort to make it to our airport transfer on time. Overall, it was a nice resort, but we won’t be returning. "

"Food was good but the same options everyday. I would offer some new options daily. Book à la carte 2 plus weeks in advance. "

"The staff was lovely. Everyone was super kind and help"

"It was beautiful. Pool freezing cold. But it’s the time of year. Pool outside of room was so cold we couldn’t get in it. People were amazing. Sea weed was hard. Food delightful. "

"Booking restaurants was difficult, especially for shorter stays of five days or less. Availability was very limited. "

"We had an ocean view room and it was perfect! The food and drinks were 10/10! We love the lobby bar and the coffee shop. The hotel smells amazing and is really beautiful. The staff is so kind and helpful. Josue was our lovely host and he put champagne and balloons in our room for my birthday and checked in with us everyday to see if we needed anything. All the pool servers were excellent, especially Uriel and Cony. My only complaint is I wish this hotel would STOP with the upsell push. It is egregious. People are exhausted after a long travel day and they make the checkin process way too long by making you sit in the lobby- while it is beautiful- and wait for at least 3 different people to come talk to you. We almost never came back after our first trip because of this. They did not attempt the sell job as bad as last time because I made it clear in my booking notes, but checkin still took almost 30 minutes and there was no other guests in the lobby. I highly suggest they stop doing this. It is a major turn off. Otherwise, the hotel and restaurants and staff are top notch!"

"Everything was great but beach although not the hotels fault. "

"Extraordinary stay! Host and staff all made me feel very welcome 😊 I stayed in Casa 5, it was very comfortable and clean. Food at restaurant was incomparable, with the skills of Chef Eddie. I was spoiled for 9 days! "