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"The hotel is great for location to the castle, however: The lift wasn't working. Bathroom is unkept. In very poor condition. Cistern is continuously running water. The grouting is everywhere, apart from where it should be. Side of bath mdf all scrapped away. Brown mould. Bathroom sink tap broke off in hand. Plug holes were dirty. Bedroom : mattress didnt fit the bed stead. (In 2 halves, sideways) Side lamp not working. Curtains were in disrepair and not on runners. Black stains on carpet. "

"Ideal location for theatre shops pubs and access to train "

"The staff was outstandingly pleasant competent and helpful. The food was excellent. The price was reasonable."

"Yes"

"Great rooms, very clean and friendly staff."

"The building is in need of a full refurbishment throughout. Tired carpets and curtains, damaged or poorly repaired walls, broken lifts and windows. For the price listed, i could have found better and had i have known, i would have. The parking was free, after speaking to the young man on reception, he said it was not necessary to record my vehicle registration. So i guess we'll see if a ticket lands at my door. Wouldn't recommend this hotel. "

"Me and my boyfriend visit this hotel regularly, it nice , reception staff attitude varies, good ambience in the lobby and bar, rooms clean and spacious "

"Absolutely amazing "

"Great "