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"The hotel was clean, the room was modern and comfortable. Breakfast was lovely. However, we were unable to use the pool because the pump had broken that day. Given that the pool was the reason why we chose that hotel this was disappointing. That said, when I raised the issue with management, they were polite and offered a reasonable partial refund, so very positive. My main area of complaint however, is that check in was not until 4pm and check out was at 11am. Why should it take 5 hours to clean a room? This wasn't mentioned prior to booking, neither was an additional charge for use of the car park. Cost for 3 rooms for one night was in excess of £500. I would have expected the car parking to be free. "

"Excellent dog friendly hotel. Room had a massive king size bed and was to a high standard. Good coffee Maxine in the room and nice touches like.coins for the seaside slot machines. Dog bowl and dog rug. Toiletries were Elemis. Breakfast cooked and also cold buffet. Dogs even got cooked sausage. Bar area was good with draught beer. Excellent location near the pier. Definitely would stay there again if we were to revisit Llandudno. "

"Nice sized room with a sea view (room 10) and had everything we needed. Comfortable bed and despite being opposite the pier, the room was nice and quiet throughout the night. The shower was powerful enough and nice and hot. The breakfast was excellent - a great choice of Continental items and a nice hot breakfast. The staff were friendly and helpful and service at breakfast was very quick. Would definitely stay here again."

"Really nice breakfast with friendly staff. Executive room had an amazing view but annoyingly the 3rd doesn’t have a lift which isn’t great with a baby. Layout of the hotel is quite confusing"

"no breakfast Bar ok"

"Very clean hotel & room! Staff friendly & attentive! Highly recommend!"

"Room not the best we've stayed in, no shelf in bathroom for our toiletries, towel rail fell off, wardrobe door wouldn't close. Decor throughout needs updating ( in all fairness the hotel has just been taken over) and renovations are on going. Breakfast fairly hot ( buffet style) didn't have a dinner so can't comment."

"Lovely room (206) on the ground floor with sliding patio door to access the peaceful courtyard (water, fountains, small trees) and chairs to sit on your own small ‘patio’. Spacious room, great en suite. Food excellent (Catch of the Day fish and chips - hake in our case - better than Rick Stein’s Takeaway version in Padstow) Hotel in a lovely setting. Great sunsets. Spa, pool and changing room (Ladies’ - didn’t see Men’s side) spotlessly clean. Friendly, cheerful staff happy to help and can’t do enough for you. "

"It was just the overall of our stay.. staff were so helpful and pollute and the shower was fantastic and the shampoo and shower lotion that was provided… the breakfast was lovely in fact I couldn’t fault. You do get your moneys worth and only over road from sea.."