Really friendly and helpful staff, great room for the price. Quite small (expected) but very comfy mattresses, all the key things were there - hot shower, great views, good lounge to spend time in, friendly atmosphere with lots of families. Very close to Conwy centre, as long as you don't mind the hill!
Due to Covid there were few facilities, eg. laundry room was not available, but they rang us in advance to warn us about that and check it was OK.