Fantastically clean hotel and excellent Covid measures in place. But bizarre lack of staff around.
There were hardly any guests staying So room availability was not an issue but the first night we were placed next door to a very noisy family. We asked to move rooms and this did happen, but why put us there in the first place?
The second night we returned to the hotel after dinner and were the only ones there! Felt a bit like Overland meets the Bates motel. Spookily empty and no staff on site at all. Luckily we didn’t need anything but as another guest has fed back, toilet roll shortages could have been a problem! And having been told we could prebook breakfast, who were we to book this with?
The hotel is doing a good job in difficult circumstances, but lack of staff Is a definite issue.