made the reservation with breakfast included when I booked but when I printed the imformation I didn't put attention that breakfast wasn't there so when we get there we had to pay for breakfast again, also I book a family room whish is for up to four persons but when we get there they told us that we booked for only two persons so we had to pay the diference for the dauther of the couple so expedia should make crear that for the customers so at the end we are really disappointed of expedia for the extra money that we used and the customer service that they provide to us.
I booked my stay at the Principe rather last minute, about 2 days before my stay. In those days I had to ring the hotel a couple of times to clarify a few details of my stay. Although the receptionist didnt speak completely fluent English, he tried his very best to help me, and was extremely friendly and polite.
Upon arrival I went to check in and was told I was actually staying in a different hotel around the corner, hotel 'Donatello'. Im still not entirely sure why this happened, but I can't complain since the Donatello turned out to be a very nice hotel.
So, because of this, I can't comment on the Principle's facilities, but I certainly would recommend them for their customer service and the location, very convenient for Rome Termini and the Colosseum.
Good 3 star hotel. Listed as 4 star but has decayed from that rating. Close to train station, very nice breakfast, and friendly staff. Small shower, terrible internet and lots of steps. Classic conditions for Rome.
Rome’s central train station, Termini is the entry point to the city from Fiumicino Airport, and is an impressive modern architectural sight. Between here and glamorous Via Veneto, there are several interesting places to visit. The Palazzo Barberini is a superb baroque palace, the Terme di Diocleziano was the city’s largest bath complex and the Church of Santa Maria della Concezione is remarkable for its Capuchin monks’ crypt.
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