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Best Western Plus Hotel Universo

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Premium bedding, memory-foam beds, minibar, in-room safe
Premium bedding, memory-foam beds, minibar, in-room safe
Premium bedding, memory-foam beds, minibar, in-room safe
Premium bedding, memory-foam beds, minibar, in-room safe

Overview of Best Western Plus Hotel Universo

Best Western Plus Hotel Universo

4 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

  • Popular LocationTrevi Fountain19 min walk
  • Popular LocationColosseum19 min walk
  • Popular LocationSpanish Steps20 min walk
  • AirportRome (FCO-Fiumicino - Leonardo da Vinci Intl.)31 min drive

Choose dates to view prices

About this area

Rome

In the city centre, Best Western Plus Hotel Universo is in Rome's Rome Historic Centre neighbourhood, an area with great shopping. Notable landmarks in the area include Basilica di Santa Maria Maggiore and Palace of Expositions, and travellers wishing to experience a bit of culture can try Baths of Diocletian. Looking to enjoy an event or a game? See what's going on at Stadio Olimpico or PalaLottomatica. Guests love the hotel's central location.
Popular Location

What's nearby

  • Baths of Diocletian - 6 min walk
  • Basilica di Santa Maria Maggiore - 6 min walk
  • Trevi Fountain - 19 min walk
  • Colosseum - 19 min walk
  • Spanish Steps - 20 min walk

Getting around

  • Repubblica - Opera House Station - 4 min walk
  • Rome Termini Station - 5 min walk
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.) - 31 min drive

Restaurants

  • La Locanda dei Pugliesi - 3 min walk
  • Elettra - 3 min walk
  • Cotto - 3 min walk
  • Antica Bohéme - 4 min walk
  • Strega - 4 min walk

About this property

Best Western Plus Hotel Universo

4-star Rome hotel in Rome Historic Centre, walk to Basilica di Santa Maria Maggiore
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli and a sauna are on-site. All 198 soundproofed rooms feature free WiFi and memory foam beds. Guests can enjoy deep soaking bathtubs, and other standard amenities include 24-hour room service, minibars and LCD TVs.
Best Western Plus Hotel Universo offers 198 forms of air-conditioned accommodation with minibars and a safe. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 40 per day)
  • 24-hour pick-up airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 9 for adults and EUR 9 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Sauna
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep-soaking bathtub
  • Hairdryer

Entertainment

  • 32-inch LCD TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets stay for free
1 per room (up to 11 lbs/5 kg)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 9 for adults and EUR 9 for children (approximately)
  • Airport shuttle fee: EUR 55 per vehicle
  • Self-parking fee: EUR 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Bw Hotel Universo
Bw Hotel Universo Rome
Bw Universo
Bw Universo Rome
Best Western Hotel Universo Rome
Best Western Hotel Universo
Best Western Universo Rome
Best Western Universo
Hotel Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Universo Rome
Best Western Plus Universo
Best Western Rome
Best Plus Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Hotel Universo Hotel
Best Western Plus Hotel Universo Hotel Rome

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 538 out of 996 reviews
5 - Excellent 54%
Rating 4 - Good. 346 out of 996 reviews
4 - Good 35%
Rating 3 - Okay. 61 out of 996 reviews
3 - Okay 6%
Rating 2 - Poor. 33 out of 996 reviews
2 - Poor 3%
Rating 1 - Terrible. 18 out of 996 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service
Good location
Stayed 3 nights in Sep 2019

2/5 Poor

Stayed 5 nights in Jun 2020

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Europe a non event-Covid-19
We had to cancel our trip due to COVID-19 and the hotel would not give us a refund, I will never stay at a best Western! Unusual circumstances call for exceptions. I did manage to get my Hotel Rewards back but should have also been refunded what I paid for the hotel. Travellers be aware of non refundable hotels and the restrictions Hotels.com has
Stayed 2 nights in Sep 2020

2/5 Poor

Stayed 2 nights in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally clean welcoming hotel. Superb facilities and modern well appointed rooms. At first its location seems a little out of the way but its proximity to the Termini means that All major sites are within easy reach (buses 64 and 40 or the Metro covers just about everything) superb restaurants close by and excellent shopping. The hotel's Covid-19 prevention facilities are first rate. The Universo is my first choice hotel for a stay in Rome.
Stayed 7 nights in Sep 2020