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"Staff was very helpful. Very good area away from traffic "

"This is a lovely hotel near all the shops. Staff were friendly stayed here numerous times. good value for money."

"Central area and frie"

"Great hotel, great location, friendly staff and facilities were top notch "

"Great stay again."

"One of the better hotels in Newcastle in my opinion. Excellent service from Fiona on reception & from the restaurant manager, sorry didn’t get his name lovely spacious room & bathroom. Really comfy bed. Good Aircon Breakfast is great There’s also a pool & spa if you want to use them "

"The only thing i saw while sat outside having a smoke was a rat run across the front entrance which scared us a bit otherwise everything was ok."

"We stay here for the annual sela cup and its the perfect base for st james park, the city centre and train station. The staff are always friendly and the bag storage even on departing is a godsend. Rooms are pleasant enough and the beds are comfy. "

"Property is nice, everyone is friendly, parking is not straightforward. Spaces are available but doubled up, blocking in looks problematic "