View from room
Check availability

Reviews of Hazlewood Castle & Spa

4 out of 5
Hazlewood Castle & Spa
Paradise Lane, Tadcaster, England

Reviews

8.4

Very good

Rating 10 - Excellent. 133 out of 295 reviews" "
Rating 8 - Good. 98 out of 295 reviews" "
Rating 6 - Okay. 46 out of 295 reviews" "
Rating 4 - Poor. 15 out of 295 reviews" "
Rating 2 - Terrible. 3 out of 295 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

GAVIN

Stayed 2 nights in Apr 2024

4/10 Poor

James

Stayed 1 night in Feb 2024
Response from The Hazlewood Castle Team on 27 Mar 2024
Dear GuestThank you for taking the time to leave us your feedback following your recent stay, it is always gratefully appreciated. We value all feedback and use it constructively to improve our services and in turn our guest’ experience. We are genuinely disappointed aspects of your stay didn’t meet your expectations and do hope we will have the opportunity to welcome you back in the future.Should you wish to discuss these further with us do please feel free to contact us.We hope to see you again soon.

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely short break with very helpful staff
Stayed 1 night in Jan 2024
Response from The Hazlewood Castle Team on 30 Jan 2024
Dear GuestThank you for taking the time to leave us feedback following your recent stay, it is always gratefully appreciated. We hope that, overall, you had a great experience with us. Your comments will be passed on to the team, both positive and constructive. We look forward to seeing you again soon.

8/10 Good

Polly, Leeds

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and lovely atmosphere in the property. Room was really great and filled with a lot of character. Unfortunately the room was freezing and had a lot of draughts through the old windows and the heating wasn’t very high. We also had a bathroom heater that didn’t work and despite telling reception they said they’d look for an electric one but never heard anything back.
Stayed 1 night in Jan 2024
Response from The Hazlewood Castle Team on 30 Jan 2024
Dear GuestThank you for taking the time to leave us feedback following your recent stay, it is always gratefully appreciated. We hope that, overall, you had a great experience with us. Your comments will be passed on to the team, both positive and constructive. We look forward to seeing you again soon.

10/10 Excellent

Gavin

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Receptionist ‘Amanda’ was very friendly and welcoming. Nice food and a lovely place to relax.
Stayed 1 night in Jan 2024
Response from The Hazlewood Castle Team on 30 Jan 2024
Dear GuestThank you for taking the time to leave us feedback following your recent stay, it is always gratefully appreciated. We hope that, overall, you had a great experience with us. Your comments will be passed on to the team, both positive and constructive. We look forward to seeing you again soon.

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in the area, Stayed there on a few occasions. Really nice rooms, and it's a castle too. Staff are friendly and Welcoming. All good.
Stayed 1 night in Dec 2023
Response from The Hazlewood Castle Team on 30 Jan 2024
Dear GuestThank you for taking the time to leave us feedback following your recent stay, it is always gratefully appreciated. We hope that, overall, you had a great experience with us. Your comments will be passed on to the team, both positive and constructive. We look forward to seeing you again soon.

10/10 Excellent

Harcharan

Stayed 1 night in Dec 2023
Response from The Hazlewood Castle Team on 30 Jan 2024
Dear GuestThank you for taking the time to leave us feedback following your recent stay, it is always gratefully appreciated. We hope that, overall, you had a great experience with us. Your comments will be passed on to the team, both positive and constructive. We look forward to seeing you again soon.

6/10 Okay

Paul

Stayed 1 night in Dec 2023
Response from The Hazlewood Castle Team on 30 Jan 2024
Dear GuestThank you for taking the time to leave us feedback following your recent stay, it is always gratefully appreciated. We hope that, overall, you had a great experience with us. Your comments will be passed on to the team, both positive and constructive. We look forward to seeing you again soon.

10/10 Excellent

David

Stayed 1 night in Dec 2023
Response from The Hazlewood Castle Team on 30 Jan 2024
Dear GuestThank you for taking the time to leave us feedback following your recent stay, it is always gratefully appreciated. We hope that, overall, you had a great experience with us. Your comments will be passed on to the team, both positive and constructive. We look forward to seeing you again soon.

8/10 Good

Sik

Stayed 1 night in Dec 2023
Response from The Hazlewood Castle Team on 30 Jan 2024
Dear GuestThank you for taking the time to leave us feedback following your recent stay, it is always gratefully appreciated. We hope that, overall, you had a great experience with us. Your comments will be passed on to the team, both positive and constructive. We look forward to seeing you again soon.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely venue for a family trip. Staff were amazing, food and drinks were excellent. Loved the venue and setting, room was cosy and good, don’t expect flashy from a standard room. All in all, looking forward to staying again.
Stayed 2 nights in Nov 2023

8/10 Good

DJ

Stayed 1 night in Nov 2023
Response from The Hazlewood Castle Team on 30 Jan 2024
Dear GuestThank you for taking the time to leave us feedback following your recent stay, it is always gratefully appreciated. We hope that, overall, you had a great experience with us. Your comments will be passed on to the team, both positive and constructive. We look forward to seeing you again soon.

4/10 Poor

vasil

Liked: Cleanliness, staff & service, room comfort
Hazlewood Castle Hotel Very Disappointing
We have stayed at many hotels in the past the staff are very friendly at Hazlewood but things could be improved as the breakfast was a total let down it was self service and only lukewarm. No Yogurts No fruit but how can a Hotel run out of Milk. Tea Coffee brought to the table without milk the hotel must have run out on Sunday .Very poor management this should never happen we have never experienced this before and was a total let down.Also there is a 10% service charge for everything all food and drinks.For what the Hotel charges they need to greatly improve we will not even consider coming back again.
Stayed 2 nights in Nov 2023

8/10 Good

Bruce

Liked: Cleanliness
Stayed 2 nights in Nov 2023

10/10 Excellent

ray

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Oct 2023

10/10 Excellent

Aditya

Stayed 3 nights in Oct 2023

10/10 Excellent

Stephen

Stayed 1 night in Sep 2023

10/10 Excellent

Allan

Stayed 1 night in Sep 2023

8/10 Good

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful rooms
Lovely grounds and room and bathroom beautiful. Slightly remote so be warned if you are a late arrival about cut off times for food.
Stayed 1 night in Sep 2023

6/10 Okay

Gloria

Stayed 1 night in Jul 2023

8/10 Good

Sarah

Stayed 1 night in Aug 2023

6/10 Okay

Michael

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities
Good looking Building
Stayed 1 night in Aug 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing stay in quiet, beautiful surroundings, and you can sit out out in the gardens. Everything clean and well-maintained. All staff were very friendly and helpful. The only part which was not that good was the breakfast. Although there was much on offer, the food had been cooked some time before, kept hot, resulting in, for example, very dry bacon.
Stayed 1 night in Aug 2023

10/10 Excellent

JW

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel rooms are nice and comfortable and the setting is just stunning
Stayed 1 night in Aug 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Sheena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful historic place to stay.
Stayed 1 night in Jul 2023

8/10 Good

Karl

Liked: Staff & service, property conditions & facilities, room comfort
Cosy Castle
Beautiful castle, loved the grounds and library. Really enjoyed dinner in the restaurant. Staff were really friendly. There were quite a few bugs in the room when we arrived but we got rid of them so it wasn’t a problem after that. Toilet could have been more thoroughly cleaned. Overall we both had a good nights sleep in the comfy bed. Perfect for one night.
Stayed 1 night in May 2023
Response from The Hazlewood Castle Team on 6 Jun 2023
Dear Guest,Thank you for taking the time to share your reviewI was delighted to read that you had a lovely stay with us at Hazlewood Castle, the team were thrilled to hear your feedback and this is a great source of motivation to them.I do apologise for the housekeeping issues you had with your room, I will pass this on to our housekeeping team and I do hope this experience will not prevent you from returning to Hazlewood Castle in the future.With Kindest Regards

10/10 Excellent

Amy

Stayed 1 night in May 2023
Response from The Hazlewood Castle Team on 6 Jun 2023
Dear Guest,Thank you for taking the time to share your reviewI was delighted to read that you had such a lovely stay with us at Hazlewood Castle, the team were thrilled to hear your feedback and this is a great source of motivation to them.We look forward to welcoming you back to Hazlewood Castle in the near future.With Kindest Regards

10/10 Excellent

rob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect.
Stunning hotel. Lovely location. Amazing building. Staff very pleasant and helpful and the room was huge and very comfortable. Service charge in the bar is a bit of a con as the barman never came to us we had to approach him every time! But this is being a little picky on what was an otherwise perfect stay. Definitely recommended.
Stayed 1 night in May 2023
Response from The Hazlewood Castle Team on 6 Jun 2023
Dear Guest,Thank you for taking the time to share your reviewI was delighted to read that you had such a lovely stay with us at Hazlewood Castle, the team were thrilled to hear your feedback and this is a great source of motivation to them.We look forward to welcoming you back to Hazlewood Castle in the near future.With Kindest Regards

10/10 Excellent

Brouch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Amazing and tranquil place to be
Stayed 1 night in May 2023
Response from The Hazlewood Castle Team on 6 Jun 2023
Dear Guest,Thank you for taking the time to share your reviewI was delighted to read that you had such a lovely stay with us at Hazlewood Castle, the team were thrilled to hear your feedback and this is a great source of motivation to them.We look forward to welcoming you back to Hazlewood Castle in the near future.With Kindest Regards

8/10 Good

ALEJANDRO

Stayed 1 night in May 2023
Response from The Hazlewood Castle Team on 19 Jun 2023
Dear Guest,Thank you for taking the time to share your reviewWe look forward to welcoming you back to Hazlewood Castle & Day Spa in the near future.With Kindest Regards

10/10 Excellent

Adele

Stayed 5 nights in May 2023
Response from The Hazlewood Castle Team on 24 May 2023
Dear Guest,Thank you for taking the time to leave your review!I was delighted to read that you enjoyed stay with us at Hazlewood Castle, the team were thrilled to hear your feedback and this is a great source of motivation to them.We look forward to welcoming you back to Hazlewood Castle in the near future.With Kindest RegardsThe Hazlewood Castle Team

10/10 Excellent

Michael

Stayed 1 night in May 2023
Response from The Hazlewood Castle Team on 24 May 2023
Dear Guest,Thank you for taking the time to leave your review!I was delighted to read that you enjoyed stay with us at Hazlewood Castle, the team were thrilled to hear your feedback and this is a great source of motivation to them.We look forward to welcoming you back to Hazlewood Castle in the near future.With Kindest RegardsThe Hazlewood Castle Team

10/10 Excellent

RICHARD

Stayed 1 night in May 2023
Response from The Hazlewood Castle Team on 24 May 2023
Dear Guest,Thank you for taking the time to leave your review!I was delighted to read that you enjoyed stay with us at Hazlewood Castle, the team were thrilled to hear your feedback and this is a great source of motivation to them.We look forward to welcoming you back to Hazlewood Castle in the near future.With Kindest RegardsThe Hazlewood Castle Team

8/10 Good

Martin Keith

Stayed 1 night in May 2023
Response from The Hazlewood Castle Team on 24 May 2023
Dear Guest,Thank you for taking the time to leave your review!We look forward to welcoming you back to Hazlewood Castle in the near future.With Kindest RegardsThe Hazlewood Castle Team

8/10 Good

Lorraine

Stayed 1 night in May 2023
Response from The Hazlewood Castle Team on 24 May 2023
Dear Guest,Thank you for taking the time to leave your review!We look forward to welcoming you back to Hazlewood Castle in the near future.With Kindest RegardsThe Hazlewood Castle Team

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay.
Stayed in Geranium. Spacious room and bathroom, good shower. Only one chair to sit on so could have done with another and there was plenty of room. The radiator didn’t seem to work, so wasn’t cosy but didn’t seem cold either. Breakfast choice good. Car park small. Beautiful grounds, bluebells and young deer.
Stayed 1 night in Apr 2023
Response from The Hazlewood Castle Team on 25 May 2023
Thank you for taking the time to write your review.I was delighted to read that you had a lovely night away with us at Hazlewood Castle, the team were thrilled to hear your feedback and this is a great source of motivation to them.We will rectify the points you have raised regarding your room, Geranium.We look forward to welcoming you back to Hazlewood Castle in the near future.

6/10 Okay

Hassan

Disliked: Cleanliness, room comfort
Poor all round; superb property and grounds
The Castle and it’s grounds are something that other hotels simply cannot match. That’s where it’s excellence ends. The room was tiny, the Wi-Fi did not function, the bed was very badly made with non of the sheets tucked in on the sides, the mattress was poor and soft, the inability of the hotel to offer a few minutes over without demanding £10 an hour make is all rather disappointing.
Stayed 2 nights in Apr 2023
Response from The Hazlewood Castle Team on 25 May 2023
I am so sorry your experience was not as you would have wished and I can assure you we are following up the points you have raised. We are totally committed to “getting it right” and will ensure we rectify the issues you encountered.I do hope we will have the opportunity of restoring your faith in us at some point in the future.Thank you

10/10 Excellent

Steve

Stayed 1 night in Apr 2023
Response from The Hazlewood Castle Team on 6 Jun 2023
Dear Guest,Thank you for taking the time to share your reviewI was delighted to read that you had such a lovely stay with us at Hazlewood Castle, the team were thrilled to hear your feedback and this is a great source of motivation to them.We look forward to welcoming you back to Hazlewood Castle in the near future.With Kindest Regards

10/10 Excellent

Paul

Stayed 1 night in Apr 2023
Response from The Hazlewood Castle Team on 6 Jun 2023
Dear Guest,Thank you for taking the time to share your reviewI was delighted to read that you had such a lovely stay with us at Hazlewood Castle, the team were thrilled to hear your feedback and this is a great source of motivation to them.We look forward to welcoming you back to Hazlewood Castle in the near future.With Kindest Regards

8/10 Good

David

Stayed 1 night in Apr 2023
Response from The Hazlewood Castle Team on 6 Jun 2023
Dear Guest,Thank you for taking the time to share your reviewI was delighted to read that you had such a lovely stay with us at Hazlewood Castle, the team were thrilled to hear your feedback and this is a great source of motivation to them.We look forward to welcoming you back to Hazlewood Castle in the near future.With Kindest Regards

10/10 Excellent

GAVIN

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The hotel is excellent and this was our second visit. The staff are very friendly and efficient. The housekeeping staff are fantastic; all of our toiletries, water and snacks were replenished on a daily basis. The grounds are beautiful and our children particularly enjoyed watching the peacocks. Breakfast was very good but not consistent; fresh fruit was not always available. The service at dinner was extremely slow. There are also no vegetarian options for evening dining. The bedrooms are very large but in need of a revamp.
Stayed 3 nights in Apr 2023
Response from The Hazlewood Castle Team on 6 Jun 2023
Dear GuestThank you for your feedback. I am pleased that overall you enjoyed your stay with us for your second visit however I do apologise for the issues you experienced with breakfast and dinner during your stay, I will pass this feedback on to our food and beverage teams.I do hope this experience will not prevent you from returning at some point in the future whereupon we can demonstrate our true capabilitiesOnce again thank you for your feedback and we look forward to seeing you again soon.Kind regards

8/10 Good

Tobi

Stayed 2 nights in Apr 2023
Response from The Hazlewood Castle Team on 6 Jun 2023
Dear Guest,Thank you for taking the time to share your reviewI was delighted to read that you had a nice stay with us at Hazlewood Castle, the team were thrilled to hear your feedback and this is a great source of motivation to them.We look forward to welcoming you back to Hazlewood Castle in the near future.With Kindest RegardsThe Hazlewood Castle Team

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a romantic night away.
We had a suite in the old castle courtyard. Staff were attentive and lovely, food was nice. Beds were firm. Set in beautiful woodland grounds which you can wander round. Overall, a lovely night away.
Stayed 1 night in Apr 2023
Response from The Hazlewood Castle Team on 6 Jun 2023
Dear Guest,Thank you for taking the time to share your reviewI was delighted to read that you had such a lovely stay with us at Hazlewood Castle, the team were thrilled to hear your feedback and this is a great source of motivation to them.We look forward to welcoming you back to Hazlewood Castle in the near future.Kind regardsThe Hazlewood Castle Team

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from The Hazlewood Castle Team on 6 Jun 2023
Dear Guest,Thank you for taking the time to share your reviewI was delighted to read that you had such a lovely stay with us at Hazlewood Castle, the team were thrilled to hear your feedback and this is a great source of motivation to them.We look forward to welcoming you back to Hazlewood Castle in the near future.Kind regards

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
One night family stay.
Lovely location and impressive buildings & grounds. The room and bathroom was becoming tired and in need of some maintenance. The bed wasn't particularly comfortable. The room was spacious with plenty of space for a travel cot. I'd say the room was comparable to a good Premier Inn, you'd really be paying for the location/surroundings and breakfast which was good.
Stayed 1 night in Apr 2023
Response from The Hazlewood Castle Team on 6 Jun 2023
Dear GuestThank you for your feedback. I am pleased to see that overall you enjoyed your stay with us but I apologise that you were disappointed with your room. We will investigate and rectify the issues you had.I do hope this experience will not prevent you from returning at some point in the future whereupon we can demonstrate our true capabilitiesOnce again thank you for your feedback and please accept our apologiesKind regards

8/10 Good

Lim

Stayed 1 night in Apr 2023

10/10 Excellent

Craig

Stayed 1 night in Apr 2023

8/10 Good

Gavin

Stayed 1 night in Mar 2023

6/10 Okay

Simon

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023