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"Hotel is in a great location restaurants, theme park and shopping centre close by. One the bus route from the airport so easy to get to. Room was a good size and was clean but did not feel very fresh. Terrible drainage issues in shower which resulted in a room change. New room was fresher but unfortunately the drainage issue was not resolved. Anytime someone used their bathroom our bathroom would smell. We resorted to covering the drain when not in use to reduce the smell. Breakfast selection was lovely, lots of choice for everyone and things were replenished quickly. Staff were very nice throughout our staff but we would not return or recommend. Our final days of our trip were noisy and chaotic due to the hotel being overrun with children on a soccer camp. There was nowhere to escape in the communal areas, the lifts were constantly blocked due and the breakfast hall was super busy. I personally felt that it would have been better if one of the breakfast rooms was assigned to the soccer camp and normal residents could use the second room. I reached out to the hotel after our stay but had no response and had to go through hotels.com to resolve my complaint. If you are seeking a hotel with a spa facility then I would recommend Jaczy which has a fun vibe whilst maintaining a level of relaxing. "

"The comfort is fine but I really value cleanliness in a hotel room and the fact that the corner just next to the bed (in line of sight from your pillow) was a pile of dust and hair is very off putting"

"Amazing breakfast, staff very welcoming and helpful"

"Very clean, nice service and excellent location "

"Good breakfast, clean rooms, great location, just a little noise in the evenings Great place to base yourself from 👍"

"Room was nicer than the pictures, bigger and with a better layout (traditional window to side of bed, rather than at feet). Lovely bathroom, great shower, very clean. Breakfast was fantastic with great variety, but at weekends was extremely busy and there was sometimes a wait for a table. The big downside was the rooftop bar, which on the Friday night we stayed played extremely loud music until past 2am. Earplugs were provided and I had requested a quiet room (after reading similar reviews) but neither helped, it could be heard through earplugs as the bass was reverberating through the building. Also no safe or tea & coffee making facilities in the room."

"The breakfast was perfect, with a great variety of meals. The staff were very welcoming and approachable, always wearing a smile. The bed was incredibly comfortable, with very soft pillows—I always wanted to sleep longer! But hey, I was on holiday, so I had to get up for tours 😀."

"on arrival i check in with Ann, amazing service and very friendly, that feeling carried on for the rest of my stay "

"Lovely hotel! Great location and clean/cozy room! Recommend "