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"Clean room, great breakfast and nice staff. Hotel is central and just a step outside for shopping and restaurants."

"The breakfast that was served in the lower level was fantastic. Great ambience, wide choices of food, and everything tasted great!"

"This hotel fulfills many different needs for a traveller, whether for business or holiday. It's an easy walk to the train station, an easy walk across the river to the Opera House and other art activities and is near to many restaurants and a Coop grocery store. The staff are friendly and helpful. The breakfast, included with room, is also quite good. I did find the breakfast restaurant too dim and not quite my morning vibe. The staff were courteous about my taking my plate out into the main lobby where there was more light and the music not quite so loud. (it wasn't loud in the restaurant but it was noticeable in a way I didn't care for). The rooms (I had a superior balcony room) are spacious and well equipped. Housekeeping are incredibly friendly and very nice. I really do recommend this hotel."

"The hotel might have been pet friendly, but it certainly wasn't human friendly. We hated the digital aspect of everything."

"It’s fine for a stay in Karlstad, easy walking distance to both the main area but also nice walks along the river etc. Very basic hotel, not totally clean but ok. Breakfast was alright but nothing special. Not bad value for money for a city stay. "

"The stay was pleasant."