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Really lovely reception staff. Gave us upgrade to river view. Spoke to us in excellent English. Called housekeeping as electric kettle in room didn’t work and they had a new one to us in minutes. Didn’t eat in hotel. Good room, well cleaned and spacious.
Great views, newly renovated room, close to facilities, excellent breakfast selection. Nespresso coffee machine in room was nice touch. Pricey but would stay again.
At first, we were pretty much invisible to the staff when we entered, not exactly a warm place. Over our 4 nights, we slowly warmed them up. Had a great dinner in the formal dining room. The bartender in the bar made an awesome old fashioned.
The hotel is a very impressive building and interior is immaculate. The rooms are large and well furnished. The hotel staff are all extremely friendly and helpful.
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