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Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi

Guest reviews

4.3/5 Excellent
1,267 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Restaurant
Gym
Breakfast Available
Business Services

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Social distancing

Map

Explore the area

Popular LocationFrederik's Church3 min walk
Popular LocationNyhavn4 min walk
Popular LocationAmalienborg Palace5 min walk
AirportCopenhagen (CPH-Kastrup)22 min drive

Choose dates to view prices

  • Standard double room with a double bed or twin beds

    4.5/5 guest room rating

    Room amenities

    • 182 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsStandard double room with a double bed or twin beds
  • Standard single room

    4.3/5 guest room rating

    Room amenities

    • 129 sq ft
    • Sleeps 1
    • 1 Single Bed
    More detailsStandard single room
  • Superior double room with a double bed or twin beds

    4.8/5 guest room rating

    Room amenities

    • 193 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsSuperior double room with a double bed or twin beds
  • Superior single room

    4.5/5 guest room rating

    Room amenities

    • 140 sq ft
    • Sleeps 1
    • 1 Queen Bed
    More detailsSuperior single room
  • Executive double room with a double bed or twin beds

    4.6/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsExecutive double room with a double bed or twin beds
  • Junior Suite

    Room amenities

    • 377 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite
  • Suite

    Room amenities

    • 645 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsSuite
  • Small double room

    4.3/5 guest room rating

    Room amenities

    • 151 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsSmall double room
  • Rooms for up to 4 people (NB: Separate rooms on the same floor)

    Room amenities

    • 151 sq ft
    • Sleeps 4
    • 2 Double Beds OR 4 Single Beds
    More detailsRooms for up to 4 people (NB: Separate rooms on the same floor)

About this area

Copenhagen

Located in Copenhagen's Nyhavn - Amalienborg neighbourhood, Phoenix Copenhagen is in the city centre and near the beach. Nyhavn and Stroeget are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Tivoli Gardens and Copenhagen Zoo. Looking to enjoy an event or a game? See what's going on at Parken Stadium or Royal Arena. Relax and indulge in the area's health/beauty spas, or seek out an adventure with hiking/biking trails nearby. Our guests love the hotel's central location.

Visit our Copenhagen travel guide
Map
Popular Location

What's nearby

  • Frederik's Church - 3 min walk
  • Nyhavn - 4 min walk
  • Royal Danish Theater - 5 min walk
  • Amalienborg Palace - 5 min walk
  • Copenhagen Opera House - 15 min walk

Getting around

  • Marmorkirken Station - 4 min walk
  • Copenhagen Osterport Station - 15 min walk
  • Copenhagen (CPH-Kastrup) - 22 min drive

Restaurants

  • Books & Ale — 1 min walk

About this property

Phoenix Copenhagen

Romantic Copenhagen hotel in Nyhavn - Amalienborg, walk to Nyhavn
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a conference centre, valet parking and 24-hour room service. All 213 rooms offer free WiFi, 24-hour room service and TVs with satellite channels. Other amenities available to guests include minibars, in-room massages and hairdryers.
Phoenix Copenhagen offers 213 forms of accommodation with minibars and a safe. Televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested. Renovation of all guestrooms was completed in January 2017.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: DKK 275 per day
  • Parking nearby: DKK 275 per day

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: DKK 185 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Bike hire
  • Fitness centre

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Danish
  • English
  • French
  • German
  • Italian
  • Norwegian
  • Spanish
  • Swedish

Business services

  • Business centre
  • Meeting rooms
  • Conference centre

Outdoors

  • Terrace

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

More

  • Desk
  • In-room massage
  • Safe

Policies

Check-in

Check-in between 3 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Dogs only
1 per room
Food and water bowls are available
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: DKK 185 per person (approximately)
  • Valet parking fee: DKK 275 per day
  • Nearby parking fee: DKK 275 per day
  • Pet deposit: DKK 200 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place and guests are provided with hand sanitiser
Individually wrapped food options are available for breakfast
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines

We should mention

The property allows pets in specific rooms only and has other pet restrictions; guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Hotel Phoenix Copenhagen
Phoenix Copenhagen Hotel Copenhagen
Phoenix Hotel Copenhagen
Copenhagen Phoenix Hotel
Phoenix Copenhagen Hotel
Phoenix Copenhagen Copenhagen
Phoenix Copenhagen Hotel Copenhagen

Frequently asked questions

Can I cancel my reservation for free at Phoenix Copenhagen and receive a full refund?
Yes, Phoenix Copenhagen offers free cancellation on select room rates, because flexibility matters! Please refer to Phoenix Copenhagen cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Phoenix Copenhagen?
As of 8 Aug 2020, prices found for a 1-night stay for 2 adults at Phoenix Copenhagen on 9 Aug 2020 start from £124, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Phoenix Copenhagen pet-friendly?
Yes, this hotel allows dogs (limit 1 per room). There's a deposit of DKK 200 per stay. Service animals are exempt from fees.
How much is parking at Phoenix Copenhagen?
Valet parking is available for DKK 275 per day.
What time is check-in at this hotel?
Check-in is from 3 PM to midnight.
What time is check-out at this hotel?
Checkout is at noon.
Where is Phoenix Copenhagen located?
Located in Nyhavn - Amalienborg, this romantic hotel is within a 5-minute walk of Frederik's Church and Nyhavn. Amalienborg Palace and Stroeget are also within 10 minutes. Marmorkirken Station is only a 4-minute walk and Kongens Nytorv Station is 5 minutes.

Guest reviews

Overall score and ratings for Phoenix Copenhagen

4.3
Excellent
5 - Excellent
598
4 - Good
513
3 - Okay
112
2 - Mediocre
28
1 - Poor
16
4.4
Cleanliness
4.5
Service and Staff
4.1
Amenities
4.2
Property condition

3/5

    This traveller didn’t leave comments with their review
    Stayed 4 nights in Mar 2020

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 1 night in Feb 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      I didn’t like like the bathroom on my first room, the front desk gave me another room with no trouble, so I was happy with my stay

      Stayed 2 nights in Feb 2020

      4/5 Good

      • Liked: Cleanliness, staff & service, property conditions & facilities

      Stayed 2 nights in Feb 2020

      4/5 Good

      • Liked: Cleanliness, property conditions & facilities

      Rooms were very small compared to rooms in America. That was expected...

      Stayed 4 nights in Mar 2019