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"Stayed here before.... Great hotel and facilities. I dont like the self check in but staff always happy to help. "

"My flight arrived early morning and the Team made a special effort to check me in early, despite being fully booked - 11.15! This was very much appreciated 🙏. Thank you,"

"Fabulous hotel. Only tricky bit was finding the correct place to park but after that us was all good! Lovely hotel, it was quiet when I stayed, big windows, luxury feel, fab bed, huge TV and lovely bathroom etc. Restaurant looks great (but didn’t have time to try) and the bar with sports screen. Spacious, modern comfort. Would be very happy to return. Value for money. Right at the football ground and very close to the wonderful Sheepfold Stables for food/drink. Vito’s Osteria Italian restaurant was fabulous! Great hotel! "

"Convenient to rail and castle. Homeless people fighting in front-priceless "

"Very good :-)"

"All rooms with views of the river Tyne. Spacious foyer. Large restaurant with plenty of tables."

"I discovered this hotel last year and liked it so much that it was a no-brainer to return this year. It was every bit as good. The staff are lovely. The rooms are designed perfectly and kept spotless. The breakfasts are excellent, although they have increased in price since last year. The location could scarcely be beaten: a five-minute walk from the Central Station, yet quiet enough for a very restful night's sleep. My only suggestion for improvement would be to alter the harsh lighting in the bathroom, which adds 20 years to anyone's age. Bleach-white LED lights from overhead wash out your face and throw all your blemishes and wrinkles into a geriatric relief map. When the time comes to upgrade the bathrooms, consider placing the ceiling lights slightly behind where the person will be standing at the sink then angle the beam so that the lighting bounces off the mirror into the person's face. This is still bright, but it softens their appearance (it's an old design trick). As q quick fix, you might even be able to warm the LED lights without too much hassle because most are switchable these days."

"Absolutely wonderful stay very friendly receptionists, a very friendly gentleman on breakfast made a big difference to our breakfast experience. "

"Limited parking. Had to park in the station parking area."