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The Roker Hotel, BW Premier Collection

4.0 star property
Waterfront hotel with 2 restaurants and 24-hour front desk

Choose dates to view prices

Photo gallery for The Roker Hotel, BW Premier Collection

Cocktail bar, ocean views, open selected days
2 restaurants, breakfast, lunch, dinner served; soul food
Reception
Meeting facility
Individually decorated, individually furnished, desk, laptop workspace
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
The current price is £58
includes taxes & fees
26 May - 27 May
Our Silver, Gold and Platinum members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
Platinum tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room, Multiple Beds, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Sofa bed
Hairdryer
Hydromassage showerhead
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub | Individually decorated, individually furnished, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Sofa bed
Bathrobes
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Executive Room, 1 Double Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Sofa bed
Bathrobes
Hairdryer
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Single Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Hairdryer
Hydromassage showerhead
Private bathroom
  • 161 sq ft
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Bathroom | Combined shower/bathtub, hydromassage showerhead, free toiletries

Standard Room, 1 Double Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Hairdryer
Hydromassage showerhead
Private bathroom
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Single Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Hairdryer
Hydromassage showerhead
Private bathroom
  • 269 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Hairdryer
Hydromassage showerhead
Private bathroom
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Family Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Family Room

  • Sleeps 2
  • 1 Single Sofa Bed, 1 Single Bed and 1 Double Bed

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Small Double Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Small Double Room

  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Roker Terrace, Sunderland, England, SR6 9ND

What's nearby

  • Whitburn Sands - 13 min walk - 0.7 miles
  • Stadium of Light - 4 min drive - 1.8 miles
  • Sunderland Empire - 4 min drive - 2.0 miles
  • University of Sunderland - 5 min drive - 2.2 miles
  • Port Of Tyne - 17 min drive - 10.8 miles

Getting around

  • Seaburn Station - 2 min drive
  • St. Peter's Station - 3 min drive
  • Newcastle (NCL-Newcastle Intl.) - 31 min drive

Restaurants

  • ‪Fulwell Tandoori - ‬15 min walk
  • ‪New Derby - ‬7 min walk
  • ‪The Blue Bell - ‬19 min walk
  • ‪Cat and Dog Steps - ‬9 min walk
  • ‪Grannie Annies - ‬5 min walk

About this property

The Roker Hotel, BW Premier Collection

Upscale hotel located in Roker
Consider a stay at The Roker Hotel, BW Premier Collection and take advantage of a terrace, a coffee shop/cafe and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and soul food. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a conference centre.
Other perks at this hotel include:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), express check-out and express check-in
  • 2 meeting rooms, a ballroom and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All rooms are individually furnished, and have comforts such as laptop-friendly workspaces, in addition to perks such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with hydromassage showers and shower/bath combinations
  • Wardrobes/cupboards, heating and housekeeping

Languages

English, French, Italian, Portuguese, Romanian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.95 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 1842 Café & Bistro
  • Italian Farmhouse
  • Poetic License

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in fee for check-in between 11:00 AM and 1:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests might experience some noise from the bar located downstairs.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 26 December:
  • Dining venue
  • Meeting facilities
The following facilities are closed for New Year's Eve:
  • Bar/lounge
  • Dining venue
The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately GBP 12.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Roker Hotel Sunderland
Roker Hotel BW Premier Collection
Best Western Roker Sunderland
Best Western Roker
Roker Hotel Sunderland
Best Western Sunderland
Roker BW Premier Collection
Best Western Roker Hotel
The Roker Hotel BW Premier Collection
The Roker Hotel, BW Premier Collection Hotel
The Roker Hotel, BW Premier Collection Sunderland
The Roker Hotel, BW Premier Collection Hotel Sunderland

Frequently asked questions

Is The Roker Hotel, BW Premier Collection pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Roker Hotel, BW Premier Collection?

As of 18 May 2025, prices found for a 1-night stay for 2 adults at The Roker Hotel, BW Premier Collection on 26 May 2025 start from £57.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Roker Hotel, BW Premier Collection?

Self-parking is free at this property.

What time is check-in at The Roker Hotel, BW Premier Collection?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 11:00 AM to 1:00 PM for a fee.

What time is check-out at The Roker Hotel, BW Premier Collection?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Roker Hotel, BW Premier Collection located?

Located in Roker, this hotel is within 2 miles (3 km) of Whitburn Sands, Monkwearmouth Station Museum and Stadium of Light. Sunderland Empire and Mowbray Park are also within 2 miles (3 km). Seaburn Station is 23 minutes by foot and Stadium of Light Station is 24 minutes.

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The Roker Hotel, BW Premier Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 339 out of 786 reviews
Rating 8 - Good. 273 out of 786 reviews
Rating 6 - Okay. 110 out of 786 reviews
Rating 4 - Poor. 43 out of 786 reviews
Rating 2 - Terrible. 21 out of 786 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay very helpful staff
Stayed 1 night in Mar 2025

8/10 Good

Vivienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were wonderful.
Stayed 4 nights in Feb 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant decor and spacious. Nice to have complimentary parking . A shame other Hotel car parks don’t provide the same customer service . Much appreciated 🙂
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, lovely sized room. Good service.
Stayed 2 nights in Mar 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel and a great views

First visit to this hotel and wont be my last. Friendly and welcoming on reception and lovely clean hotel. Room perfect for 1 night and the bar is lovely.
Stayed 1 night in Feb 2025

10/10 Excellent

Milan M.

Liked: Cleanliness, staff & service, property conditions & facilities
When in Sunderland, this is my place to stay.
Stayed 3 nights in Jan 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've stayed here lots over the last 2 years, i like the hotel, foods good. not sure why i get Room 128, worst room in the place but other than that all good.
Stayed 1 night in Feb 2025

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff,very clean and great bar to relax and chill out. Great place if you heading to the match
Stayed 1 night in Jan 2025

6/10 Okay

Christopher

Liked: Cleanliness
The upgrade room was well appointed but being located in the basement gave it a dungeon like vibe. Required front desk assistance in the evening to get the heat working in the room. Morning front desk staff was much less accommodating or welcoming.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
arrived at hotel and staff were very eager to help and also upgraded the next day and I was so shocked by how good the rooms are and I would highly reccomend staying there if you are looking for somewhere in the Sunderland/South Shields area even for a night away
Stayed 2 nights in Feb 2025

8/10 Good

Isaac

Liked: Cleanliness, staff & service, amenities
Nice hotel good stay, hot water for bath wasn't working properly
Stayed 3 nights in Feb 2025

10/10 Excellent

Patricia

Our stay was lovely. The only beef I have is that you allow dogs in the bar. I have nothing against dogs but I don’t agree with them being in a bar or restaurant where you eat and drink, it is not hygieneic
Stayed 2 nights in Jan 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities

Very nearly great

The good: This is a lovely looking hotel from when you walk through the doors. The staff were friendly and helpful. The bar attached was really good and the breakfast was enjoyable. Good looking furnishings in the room overall great look and feel. The bad: The bed was a bit rickety and the mattress was the cheapest of cheap and lessened the overall quality. It’s a cheap and cheerful hotel if they got some quality mattress’s it would be great
Stayed 1 night in Feb 2025

8/10 Good

John R

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Have stayed at this property a number of times. While still a good hotel the standards seem to have fallen and servicing of rooms has been cut back to every thrid day.
Stayed 3 nights in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for north east business visit
Stayed 1 night in Oct 2024

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was very helpful as our checkin was not until 3pm, but we had a family funeral to attend, completed check in even though room not ready. Meaning we could attend funeral and celebration of life at yacht club, walk up get bag out of car go to room.
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
As always staff were excellent . Room was beautiful and all in all great stay :)
Stayed 1 night in Sep 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is in a beautiful place directly across from the beach. The staff are very nice.
Stayed 1 night in Sep 2024

8/10 Good

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was satidfactory
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely beach hotel

Lovely hotel next to the beach, very friendly staff happy to help. Good bed comfy, large TV excellent… only issue was the toilet in the bathroom was a bit noisy for a while after flushing, but not a real problem. Great stay will be back
Stayed 1 night in Oct 2024

6/10 Okay

David

Liked: Cleanliness, room comfort

Loud Music

Loud music Sunday night from the function room not ideal
Stayed 3 nights in Jan 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value and location

Always a pleasant stay
Stayed 2 nights in Jun 2024

8/10 Good

Claire

Liked: Cleanliness, staff & service, room comfort
Overall stay was good, but the rooms heating wasn’t on when I arrived, admins are only radiators, and either on or off…. Gap under door which let the light through from the corridor all night, I ended up putting a pillar to cover the gap on the floor to try and stop most coming through. Service was amazing, as I forgot my toothbrush and they provided one free.
Stayed 1 night in Jan 2025