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"Really nice hotel in a great location. Staff were very friendly and helpful. Shower was a bit dated with tiled flooring and sliding doors that weren’t on their rails correctly but the rest of the room was great."

"Family room not appropriate for a family of 4. Sofa bed so uncomfortable that my children were unable to sleep. Disappointing as we wanted to be local for my son’s boxing bout. Had we realise their sleep was going to be so broken we would’ve driven 2 hours in the morning instead. Staff did offer a complimentary drinks/snack in the morning. "

"Large, clean & comfortable bed. Breakfast in Sky bar, 5th floor exceptional. With an amazing view. Visited, casino, cinema & Spa during a two day stay. Excellent location from Birmingham airport, 5mins in taxi. Nice selection of shops & 18 restaurants to choose from. Would highly recommend. Staff great too. "

"Great location and very comfortable stay. The rooms are very clean and the breakfast options are great - would definitely stay there again "

"Good location. Good decoration. 5 star staff. Clean room. I recommend this place and I will definitely stay there again "

"Breakfast was good, staff friendly & professional. Good leisure facilities. Bar peices very reasonable. Superior Room tired, needs some TLC. No pillow protectors !! "

"Rooms clean staff great "

"Clean everywhere and such a divine scent as soon as you get through the revolving doors. Welcoming and friendly staff. Was upgraded to a king from twin beds which was good. Great selection of options for breakfast. Early supper of gammon steak and fries and tomato, avocado and mozzarella salad with chili and ginger chicken skewers was lovely. Passion fruit posset was gorgeous. Made for a a lovely pre- theatre treat. Nice cocktails too made for a lovely, relaxing and memorable stay. "

"Clean, polite staff and well located, but lack of parking is a setback. Pool is dated and craving for renovation. Pool is in a different building across the road which is a university sports centre; not stated when booking. No towels provided at the pool. So make sure u get a towel from the room if you are staying at the hotel. "