Customer service from check in to check out and at all points in between was second-to-none! Very attentive staff. The food was also excellent throughout. I would encourage everyone to try the creme brulee.....!
The hotel was good. Friendly welcome explaining the Covid rules. First night thermostatic tap not working so no hot water, cold shower, too tired and late to complain. Cold shower in morning informed reception and was moved to another room. Internet good first night. Second night non existent.comfortable bed and pillows. Overall good value.
A verified traveller stayed at Holiday Inn Luton-South M1, Jct.9