Search St Albans Cottages

"Awesome hotel"

"Perfect location! "

"Location is very good, sadly the room we had on the 9th floor could do with some tlc. Curtains had rips in them , room could do with being repainted . Book for three people to stay but the room was only set out for two people so had to call to get this sorted . The bathroom light flickered but was resolved within 30 minutes of reporting this . Staff were very polite and welcoming ."

"The view from the room was outstanding. I had a room with a view of Tower Bridge. The food at the hotel was quite good. If I had to knock anything, it would be two things: The bathroom and the bed area. The bathroom seemed dated. There were no outlets by the bed to plug in to either. I don't know if I've ever seen that before. I'd recommend the hotel, but be aware of what you'll find going in."

"Great location, very good adjacent restaurants, room amenities perfect- proper coffee, bottled water, biscuits and chocolate! Comfortable bed and pillows. Would recommend"

"Hotel nice, staff not very friendly or helpful Room was ok very small and strange set up with sink by the door Not as close to Westminster as expected nothing on the doorstep Bed was comfortable but basic amenities "

"The hotel was awesome! The front desk staff were helpful and patient with all my questions. The restaurant was great also. I would stay there again in a heartbeat!!"

"Really enjoyed our two nights in the Thistle Marble Arch, reception was quick and our room on the 6 floor was excellent. Breakfast was good, not happy having to pay for a cup of Starbucks coffee and then to see an added service charge, this needs to stop. Did have an issue with the room toilet not flushing on the second night after 22:00, called reception and a maintenance person came after about 40 minutes and resolved the problem. We did see the card saying if you didn’t want your room cleaned on the second day , put the card on the door, we were told we would get a £10 drinks voucher, this never materialised. We will definitely return to the Thistle in the future."

"Good location for overnight stay before flying, just a short bus ride to the airport. Breakfast was excellent varied and hot. £15 overnight parking charge not included in booking! Long queues for lifts"