Title: Holiday Inn Luton-South M1, Jct.9 by IHG Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn Luton-South M1, Jct.9 by IHG Hotel in St Albans with fitness centre and 24-hour front desk ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/9800/9777/b3c4d547.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Daily full breakfast (GBP 14.95 per person)](https://images.trvl-media.com/lodging/1000000/10000/9800/9777/a4251be4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/10000/9800/9777/acad94f0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/10000/9800/9777/4657b47a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/10000/9800/9777/7dd4748c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in a quiet rural setting, this hotel offers a restful escape with convenient amenities. Guests enjoy the indoor swimming pool and gym facilities, while the on-site restaurant serves local cuisine with options for children. Free WiFi is available throughout the property. 7.8 Good ## Popular amenities - Gym - Bar - Pool - Room service - 24/7 front desk - Breakfast available ## Room options ### Check availability for these dates Tonight [Nov 28 - Nov 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=9777&PinnedHotelID=9777&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=9777&PinnedHotelID=9777&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 29 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=9777&PinnedHotelID=9777&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=9777&PinnedHotelID=9777&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=9777&PinnedHotelID=9777&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=9777&PinnedHotelID=9777&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=9777&PinnedHotelID=9777&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=9777&PinnedHotelID=9777&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/9800/9777/94440e11.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed ### Highlights Heating Connecting rooms available Free cots/infant beds HDTV Pillow menu Portable fan Blackout curtains Sofa bed - 183 sq ft - Sleeps 2 - 1 King Bed ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/9800/9777/4e3c1271.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed ### Highlights Heating Connecting rooms available Free cots/infant beds Fridge HDTV Pillow menu Portable fan Blackout curtains - 215 sq ft - Sleeps 2 - 1 King Bed ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/9800/9777/4b42e092.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Heating Connecting rooms available Free cots/infant beds HDTV Pillow menu Portable fan Blackout curtains Sofa bed - 194 sq ft - Sleeps 1 - 1 Single Bed ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/9800/9777/4b42e092.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room ### Highlights Heating Connecting rooms available Free cots/infant beds HDTV Pillow menu Portable fan Blackout curtains Sofa bed - 194 sq ft - Sleeps 1 - 1 Single Bed ![Standard Room, 2 Single Beds | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/9800/9777/da136dec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds ### Highlights Heating Connecting rooms available Free cots/infant beds HDTV Pillow menu Portable fan Blackout curtains Sofa bed - 183 sq ft - Sleeps 2 - 2 Single Beds ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/9800/9777/0706a8f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed ### Highlights Heating Connecting rooms available Free cots/infant beds HDTV Pillow menu Portable fan Blackout curtains Sofa bed - 183 sq ft - Sleeps 2 - 1 Double Bed ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/9800/9777/02b3864f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed with Sofa bed ### Highlights Heating Connecting rooms available Free cots/infant beds HDTV Pillow menu Portable fan Blackout curtains Sofa bed - 215 sq ft - Sleeps 3 - 1 Double Bed and 1 Double Sofa Bed ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/9800/9777/fd547a51.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed ### Highlights Heating Connecting rooms available Free cots/infant beds HDTV Pillow menu Portable fan Blackout curtains Sofa bed - 194 sq ft - Sleeps 2 - 1 Double Bed ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/9800/9777/fd547a51.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Accessible ### Highlights Heating Connecting rooms available Free cots/infant beds HDTV Pillow menu Portable fan Blackout curtains Sofa bed - 194 sq ft - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSt-Albans-Hotels-Holiday-Inn-Luton-South-M1.h9777.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSt-Albans-Hotels-Holiday-Inn-Luton-South-M1.h9777.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.74147%2C-0.32020&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DJtFqqB0PU8dGlIoLRmetR59-Yo=) London Road, Markyate, St Albans, England, AL3 8HH #### What's nearby - Highfield Park - 3 min drive - 1.3 miles - St Albans Cathedral - 3 min drive - 1.5 miles - Clock Tower - 3 min drive - 1.5 miles - Verulamium Park - 4 min drive - 1.3 miles - Westminster Lodge Leisure Centre - 4 min drive - 1.5 miles #### Getting around - St Albans City Station - 18 min walk - London (LTN-Luton) - 28 min drive #### Restaurants - ‪Sopwell House - ‬17 min walk - ‪The Horn - ‬16 min walk - ‪Great Northern Pub & Kitchen - ‬14 min walk - ‪The Brasserie at Sopwell House - ‬17 min walk - ‪H & H Fried Chicken & Kebabs - ‬17 min walk ## About this property ### Holiday Inn Luton-South M1, Jct.9 by IHG Hotel in a rural location You can look forward to a coffee shop/cafe, a hair salon and dry cleaning/laundry services at Holiday Inn Luton-South M1, Jct.9 by IHG. The on-site local cuisine restaurant, Borders Restaurant, offers breakfast, brunch, lunch, dinner and children's meals. Free in-room WiFi is available to all guests, along with a bar and a gym. You'll also enjoy perks such as: - An indoor pool - Free self-parking and extended parking - Full breakfast (surcharge), an electric car charging station and express check-out - Express check-in, a lift and multilingual staff Room features All 140 rooms boast comforts such as 24-hour room service and pillow menus, as well as perks such as free WiFi and safes. Other amenities include: - Heating and portable fans - Rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with eco-friendly toiletries and shower/bath combinations - 32-inch HDTVs with digital channels - Eco-friendly cleaning products, coffee/tea makers and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/15000000/14700000/14692500/14692430/d1e2e5ae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Elstree Inn Borehamwood - Free WiFi - Breakfast available - Parking available - Room service 8.0 Very good 81 reviews £44 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=14692430&PinnedHotelID=14692430&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/8000000/7910000/7900900/7900825/f561b0d7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eurotraveller Hotel-Premier Harrow South Harrow - Free WiFi - Breakfast available - 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Breakfast included - Pet-friendly - Free WiFi - Restaurant 8.4 Very good 1,009 reviews £64 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=5339441&PinnedHotelID=5339441&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/890000/889000/888910/8042bb61.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express London Luton Airport by IHG Luton - Breakfast included - Pet-friendly - Free WiFi - Restaurant 8.8 Excellent 1,013 reviews £65 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=888910&PinnedHotelID=888910&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Free extended parking on site - Free RV/bus/lorry parking on site ### Food and drink - Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 11 AM on weekends; GBP 14.95 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas ### Restaurants on site - Borders Restaurant - Starbucks ### Things to do - Gym - Indoor pool - TV in common areas ### Family friendly - In-room cot - Indoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Hair salon - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Wedding services ### Business services - 4 meeting rooms - Business centre - Conference centre ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Lift - Wheelchair accessible (may have limitations) ### More - 1 building - 3 floors - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Pillow menu - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch HDTV with digital channels ### Food and drink - 24-hour room service - Coffee/tea maker ### More - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Heating - Iron/ironing board on request - Phone - Portable fan - Safe ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Renovations and closures This property is closed from 14 March 2022 to 31 December 2023 (dates subject to change). ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for GBP 15.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: from approximately GBP 14.95 per person - Rollaway bed fee: GBP 15.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is recommended for transport to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Holiday Inn Luton-South Holiday Inn Luton-South M1 Holiday Inn Luton-South M1 Jct.9 Holiday Inn Luton-South M1 Jct.9 Hotel Holiday Inn Luton-South M1 Jct.9 Hotel St Albans Holiday Inn Luton-South M1 Jct.9 St Albans Jct.9 Luton-South Holiday Inn Holiday Luton M1, Jct 9 By Ihg Holiday Inn Luton South M1 Jct.9 Holiday Inn Luton South M1 Jct.9 an IHG Hotel Holiday Inn Luton-South M1, Jct.9 by IHG Hotel Holiday Inn Luton-South M1, Jct.9 by IHG St Albans Holiday Inn Luton-South M1, Jct.9 by IHG Hotel St Albans ## Frequently asked questions ### Does Holiday Inn Luton-South M1, Jct.9 by IHG have a pool? > Yes, this property has an indoor pool. ### Is Holiday Inn Luton-South M1, Jct.9 by IHG pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Holiday Inn Luton-South M1, Jct.9 by IHG? > Self-parking and extended parking are free at this property. ### What time is check-in at Holiday Inn Luton-South M1, Jct.9 by IHG? > Check-in start time: 2 PM; check-in end time: midnight. ### What time is check-out at Holiday Inn Luton-South M1, Jct.9 by IHG? > Checkout is at noon. ### Where is Holiday Inn Luton-South M1, Jct.9 by IHG located? > Situated in a rural location, this hotel is within 1 mile (2 km) of St Albans South Signal Box, St Albans Organ Theatre and Highfield Park. Clarence Park and St Albans Cathedral are also within 1 mile (2 km). St Albans City Station is 18 minutes by foot and St Albans Abbey Station is 27 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Holiday Inn Luton-South M1, Jct.9 by IHG Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 7.6 Location ### 8.2 Staff & service ### 7.4 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 83 8 - Good 99 6 - Okay 45 4 - Poor 21 2 - Terrible 12 ### 6/10 Okay #### Manfred 9 Mar 2022 Disliked: Cleanliness, room comfort #### Nothing special Check in was great Room very smal Lunch was not good had clubsandwich chicken was very dry send it back dinner was ok nothing special restaurant and bar staff looked like their did not want to be their Breakfast was ok but no real service ##### Manfred Stayed 1 night in Mar 2022 ### 8/10 Good #### Fola 16 Feb 2022 Liked: Cleanliness, amenities, property conditions & facilities had a great stay ##### Fola Stayed 3 nights in Feb 2022 ### 4/10 Poor #### Julia 22 Nov 2021 Liked: Staff & service Disliked: Amenities, property conditions & facilities The rooms were very tired looking. Stains on carpet. Paper peeling off the walls. Inadequate power plugs. Had to put kettle on floor to boil it. Had to sit on floor to dry my hair as flex on the hair dryer was not very long and the power point was near the floor. Bed was up against the wall on one side which was not ideal for 2 people sharing. ##### Julia Stayed 1 night in Nov 2021 ### 10/10 Excellent #### Robert 25 Oct 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Brill ##### Robert Stayed 2 nights in Oct 2021 ### 10/10 Excellent #### Julia 18 Jun 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pleasant experience Lovely welcome from reception. Clean room, super comfortable bed. Easy parking. Fairly priced bar with seating outside. Only disappointment was being unable to use pool for a swim, we had rung the day before but t was already fully booked- put onto reserve list but no joy. Understand Covid regs etc but sorry that even prebooking didn't work! Super stay great price ##### Julia Stayed 1 night in Jun 2021 ### 10/10 Excellent #### James 7 Jun 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great trip. My 3 year old daughter has diary allergy so the chief made a special trip to the shop to get some ingredients to make her dinner. Really great service. ##### James Stayed 1 night in Jun 2021 ### 2/10 Terrible #### David 6 Jun 2021 Disliked: Staff & service #### Cancelled on me What can i say about my stay. Hour in to my trip, heading to hotel and they called to say they are overbooked and dont have a room! Would i like to cancel? 😂 no im good thanks, but we have no rooms would you like to cancel. Are you seriously asking if i want to cancel a room that you don't have? Yes please, ok i will go ahead and cancel then? Yes i think thats for the best as you do t have a room. So thats my teview. ##### David Stayed 1 night in Jun 2021 ### 10/10 Excellent #### Charlotte 4 Jun 2021 Liked: Cleanliness, staff & service, room comfort #### Overall great stay. Lovely stay, great breakfast, hotel is a little dated and old but other than that all good. Bed was very comfortable. ##### Charlotte Stayed 1 night in May 2021 ### 10/10 Excellent #### Lea 24 May 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place for an affordable weekend break Oberall very pleased with our stay. Our room was lovely and clean and the breakfast got us off to a great start the bext day. One of our windows disnt shut properly which let insome road noise and there were several flickering lights out in the cordidor that needed attention. We were informed after booking that our room was in part of the building that was about to get refurbished so we didnt mind much. Will definitely stay there again! ##### Lea Stayed 1 night in May 2021 ### 8/10 Good #### Samuel 12 Apr 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good hotel. The members of staff who we met know what customer service really mean. The hotel was quiet because of the restrictions, but the front desk was manned at all times. The were all excellent. The hotel could do with some renovations, but still it was excellent service all round. ##### Samuel Stayed 1 night in Apr 2021 ### 6/10 Okay #### Jalil 6 Dec 2020 Disliked: Cleanliness, property conditions & facilities, room comfort #### Bad experience Room was not cleaned and bathroom was terrible. Only one set of towels bath tub was dirty and shower was very bad. ##### Jalil Stayed 1 night in Dec 2020 ### 8/10 Good #### Mike 5 Dec 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### MB Property @ Holiday Inn The hotel was good. Friendly welcome explaining the Covid rules. First night thermostatic tap not working so no hot water, cold shower, too tired and late to complain. Cold shower in morning informed reception and was moved to another room. Internet good first night. Second night non existent.comfortable bed and pillows. Overall good value. ![](https://a.travel-assets.com/ugc/hotel-reviews/24B4DE988247BD5E9DDA56569299ABED0A01CCA51607161154555.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mike Stayed 2 nights in Dec 2020 ### 8/10 Good #### David 31 Oct 2020 Liked: Cleanliness, staff & service, room comfort All good, room spotless although a bit tired. Bathroom needs attention, bath peeling. PROBLEM - your advert stated Breakfast included, but it wasn't and we had to pay extra £10 per person. ##### David Stayed 2 nights in Oct 2020 ### 6/10 Okay #### Michael 22 Oct 2020 Liked: Room comfort #### Ok. Room was clean but had a musty smell. Needed updating. ##### Michael Stayed 1 night in Oct 2020 ### 6/10 Okay #### Mark, Halifax 25 Sept 2020 Liked: Staff & service, amenities Disliked: Property conditions & facilities Great facilities at the hotel however my room was very tired and not what I had booked. Due to Covid measures no tea and coffee making facilities available due to possible contamination when using them but the remote Control for tv was, doesn’t make sense. ##### Mark Stayed 3 nights in Sep 2020 ### 2/10 Terrible #### Barry 20 Jul 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### losed hotel The hotel was closed even though you booke us in and took our money ##### Barry Stayed 1 night in Jul 2020 ### 4/10 Poor #### Verified traveller 4 Mar 2020 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Staff nice but cleanliness needs to be addressed. ##### Verified traveller Stayed 1 night in Mar 2020 ### 8/10 Good #### Debra 2 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good value stay Generally comfortable room with clean bed and bath. Layout for using hairdryer and mirror for makeup could be better. Plenty of parking and friendly reception. Good value for money. ##### Debra Stayed 1 night in Feb 2020 ### 2/10 Terrible #### Richard, London 27 Feb 2020 Disliked: Cleanliness, property conditions & facilities The room was in very bad condition. I took pictures for easy. It was dark and very uncomfortable. Came across old and dirty. Staff were nice enough but is not a place to visit. ##### Richard Stayed 1 night in Feb 2020 ### 8/10 Good #### matt 26 Feb 2020 Liked: Staff & service #### Dated rooms but convenient location Slightly dated - and needs to be good value but friendly reception staff - who were helpful ##### matt Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Shirley 18 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Always get good service here Always get great service here. I request a room on the ground floor due a disability and they have always arranged this for me. The room is fairly small & is difficult to get into/out off the bed as one side is against the wall. The rooms are a bit tired but we always enjoy staying at this hotel. ##### Shirley Stayed 1 night in Feb 2020 ### 6/10 Okay #### sarah 3 Feb 2020 Liked: Staff & service, room comfort #### hot & cold Staff were excellent, the first room we were given had no shower curtain so we were moved. One of the reasons for booking this hotel was because the health club is advertised as 9 pm on website but it actually closes at 8. The lovely guy in there kept it open to 8.20 for us which was very much appreciated. The room was ok, bathroom could do wit a deep clean/ refurb, bed very comfortable, air con didn't work and a radiator had been eft in the room and the hairdryer also didn't work. There are also not enough shampoo bottles for 2 people. Food from room service was excellent. There was a function going on somewhere so we could hear loud music in our room which was 2nd floor. ##### sarah Stayed 1 night in Feb 2020 ### 8/10 Good #### Cerys 31 Dec 2019 Liked: Staff & service, room comfort Disliked: Property conditions & facilities The room was very tired, paint scratched off, marks on carpet, lights not coming on from switch near door so had to fumble about in the dark. Came back second night, long way to room and then key didn’t work. Lovely housekeeping. ##### Cerys Stayed 2 nights in Dec 2019 ### 4/10 Poor #### Verified traveller 17 Oct 2019 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities I was disappointed in this hotel. Our room was very dirty. We were traveling with two small children who wanted to use the pool. But we were not told that they actually closed half an hour before closing time. Then in the morning when we tried to go at the opening time we were told the first hour was for members only. Very frustrating for a family with children. We did eat dinner there and the food was fine. Breakfast was very nice. ##### Verified traveller Stayed 1 night in Apr 2019 ### 6/10 Okay #### Brenda 24 Sept 2019 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Urgent refurbishment needed Checked in late due to being held in traffic. Got on and was checked into a room on the side of the A5 despite requesting a room on the other side, it seems staff either don’t know the geography of the hotel or they don’t care which room they allocate you. On all the occasions I have been there my requests were turned down or acknowledged. The room was very tiny and carpets filthy, stained. Wardrobe had dust and the room smelt of dust. ##### Brenda Stayed 1 night in Sep 2019 ## Expedia's Latest Trends ### Hotels > [The Coppid Beech Hotel](https://www.expedia.co.uk/Bracknell-Hotels-The-Coppid-Beech-Hotel.h3809.Hotel-Information) > > [Carden Park](https://www.expedia.co.uk/Chester-Hotels-Carden-Park.h190780.Hotel-Information) > > [Hampton by Hilton London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Hampton-By-Hilton-London-Gatwick-Airport.h7234788.Hotel-Information) > > [Hampton by Hilton London Stansted Airport](https://www.expedia.co.uk/Stansted-Hotels-Hampton-By-Hilton-London-Stansted-Airport.h18464320.Hotel-Information) > > [Stratford Manor Hotel](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-Stratford-Manor.h27936.Hotel-Information) > > [Ashford International Hotel & Spa](https://www.expedia.co.uk/Ashford-Hotels-Ashford-International-Hotel.h527123.Hotel-Information) > > [Retallack Resort](https://www.expedia.co.uk/St-Columb-Major-Hotels-Retallack-Resort.h4537229.Hotel-Information) > > [Bloc Hotel London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Bloc-Hotel-London-Gatwick-Airport.h6594190.Hotel-Information) > > [Sand Bay Holiday Village](https://www.expedia.co.uk/Weston-Super-Mare-Hotels-Sand-Bay-Holiday-Village.h11443695.Hotel-Information) > > [St Michael's Resort](https://www.expedia.co.uk/Falmouth-Hotels-St-Michaels-Resort.h2951426.Hotel-Information) > > [Crowne Plaza Stratford Upon Avon by IHG](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-Crowne-Plaza-Stratford-Upon-Avon.h11307.Hotel-Information) > > [Hilton London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Hilton-London-Gatwick-Airport.h20753.Hotel-Information) > > [Norbreck Castle Hotel](https://www.expedia.co.uk/Blackpool-Hotels-Norbreck-Castle-Hotel.h6377.Hotel-Information) > > [Eastwell Manor, Champneys Hotel & Spa](https://www.expedia.co.uk/Ashford-Hotels-Eastwell-Manor.h905662.Hotel-Information) > > [Camelot Castle Hotel](https://www.expedia.co.uk/Tintagel-Hotels-Camelot-Castle-Hotel.h8083111.Hotel-Information) > > [Hollins Hall Hotel, Golf & Country Club](https://www.expedia.co.uk/Shipley-Hotels-Hollins-Hall-Hotel.h63744.Hotel-Information) > > [Chesford Grange Hotel](https://www.expedia.co.uk/Kenilworth-Hotels-Chesford-Grange.h920291.Hotel-Information) > > [Grand Burstin Hotel Folkestone](https://www.expedia.co.uk/Folkestone-Hotels-Grand-Burstin-Hotel-Folkestone.h1201483.Hotel-Information) > > [The Mill Hotel & Spa](https://www.expedia.co.uk/Chester-Hotels-The-Mill-Hotel-Spa.h1695656.Hotel-Information) > > [Village Hotel Manchester Ashton](https://www.expedia.co.uk/Ashton-Under-Lyne-Hotels-Village-Hotel-Manchester-Ashton.h1848975.Hotel-Information) > > [The Winchester Hotel & Spa](https://www.expedia.co.uk/Winchester-Hotels-The-Winchester-Hotel-Spa.h26080.Hotel-Information) > > [Hilton at St George's Park, Burton Upon Trent](https://www.expedia.co.uk/Burton-On-Trent-Hotels-Hilton-At-St-Georges-Park.h5094740.Hotel-Information) > > [Radisson Blu Hotel Manchester, Airport](https://www.expedia.co.uk/Manchester-Hotels-Radisson-Blu-Hotel-Manchester.h120016.Hotel-Information) > > [The Spa Hotel](https://www.expedia.co.uk/Royal-Tunbridge-Wells-Hotels-The-Spa-Hotel.h8849.Hotel-Information) > > [Hythe Imperial Hotel Spa & Golf](https://www.expedia.co.uk/Hythe-Hotels-Hythe-Imperial-Hotel-Spa-Golf.h9108.Hotel-Information) > > [The Rutland Arms Hotel, Bakewell, Derbyshire](https://www.expedia.co.uk/Bakewell-Hotels-The-Rutland-Arms-Hotel.h792056.Hotel-Information) > > [Harbour Beach Club & Hotel](https://www.expedia.co.uk/Salcombe-Hotels-Harbour-Beach-Club-Hotel-Spa.h2261933.Hotel-Information) > > [Fistral Beach Hotel and Spa - Adults Only](https://www.expedia.co.uk/Newquay-Hotels-Fistral-Beach-Hotel-And-Spa-Adults-Only.h1895493.Hotel-Information) > > [Worcester Whitehouse](https://www.expedia.co.uk/Worcester-Hotels-Worcester-Whitehouse.h18498.Hotel-Information) > > [Cotswolds Hotel & Spa](https://www.expedia.co.uk/Chipping-Norton-Hotels-Cotswolds-Hotel-Spa.h13106835.Hotel-Information)