Requested early check-in when booked, so i decided to call when i was about an hour from the hotel. Got a lady on the phone who was very difficult to understand and she indicated that my room would be ready at the normal check-in time. Asked her to call me if it opened up sooner. She ended up calling me an hour after i had already checked in to let me know it was ready. Had a whirlpool tub in my room that barely worked. Rest of hotel seemed nice and breakfast buffet was pretty good.
This hotel is my go to place every time I visit Miami. Great friendly staff beginning with Brian, Alicia and everyone else. Everyone is pleasant and kind. This is something you don't find in many Miami hotels. Simply put this group is top notch!
The University of Miami borders South Miami, an established suburb with clusters of 1920s Mediterranean-style homes. The area is also of significant archeological note. The Deering Estate at Cutler has evidence of human activity from 10,000 years ago, and it has a 17th-century Native American burial mound. Nearby, more than 400 primates roam free in the Monkey Jungle, a popular area attraction.
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