I would say that overall the hotel and specially the staff are on top of their game, but the hotel can do without the pool activities or perhaps change the activities to those that does not involve a screaming and loud MC.
From 10 til 6 you aren;t able to relax in some areas of the hotel because of the loud music and annoying MC.
I never had a chance to use the pool because of that, I wanted to go down there and relax but it was impossible with the loud music and MC, thats all I recommend.
Unbelievable!!! So I surprised my wife with this trip as it was our 10 year anniversary. We both have done quite a bit of traveling but we had never gone to PV. I spent 3-4 months researching all of the resorts in PV and I chose this becasue 95% of the reviews were great. First this is definately a first class resort in my eyes. The staff was great and helped you get whatever you needed. For example, my glasses broke and operations manager not only told where to go he offered to handle it for me. Now the repair was not the best but the fact that this guy took time out of his day and went to a eye glass shop for me so I could enjoy my vacation is just unheard of. Then we had Juan as our butler (ASK FOR JUAN) he made sure that our room was always stocked (had to remind hinm the first day, LOL), he made sure that we had fresh ice in our freezer, he setup a private dinner for two on the beach as well (additional cost BUT WELL WORTH IT) there is not enough goods things I could say about Juan. Then we did thea day at the spa, now I will say it was a little pricey but it was fabulous. Uyrdia and Marisa were our massage therapists and I wanted to ake them home with us. The his and her massage was just awesome and relaxing. Now I will tell you this if you are going looking for steak tacos, burrito etc you will have to ask for it as it is not a normal menu item. Also if you go you should definately do the all inclusive as it was worth every penny! We will be going AGAIN!
Great trip. Reviews were mixed .. But dont Beliefe them. The walk is simply across a hotel driveway to beach side. 50'. It's a round about. Just the way it's layed out. Staff is amazing. Mostly local to Mexico vacationers making the food amazing authentic :)
Beach is nice. Loungers , beach volleyball. Incredible views!!
Fresh fruit all day , great drinks. Did Riu Cabo 2x this year. It's not a Riu, it's a small more personal place.
Was there 10 days would do again.
Very large, spacious resort. Extremely friendly & helpful employees!! Check in was a little long since I had to talk to the "VIP" desk which was similar to being bombarded with timeshare questions. They called my room 4-5 times to make sure I knew about the credits/coupons and to go to their 1 1/2 hour breakfast meeting to discuss enrolling in their unlimited membership. Pools were nice but fairly small and would get very warm in the afternoon. Food was less than desirable but room service food as amazing. We showed up on our first day to get a quick bite at Castaways, which was closing in 10 minutes. The hostess explained that we'd need to place one big order since their kitchen was about to close. No problem expect that our waiter didn't say hello but just that it was just about 5:00 and they shouldn't have let us in. I quickly ordered but they were out of 2 of the 4 items and they didn't bring us anything to drink. Our waiter never showed back but so I asked the 3 other staff members for our drinks and they didn't show up. Only bad experience with the wait staff. Room service people were super nice.
We got the economic room which is a small room with a bed for 2 with A/C. We were there to explore so all we needed was a inexpensive place to sleep with out being boiling hot. So it was perfect for what we needed. Bathroom was good. Staff were great. Breakfast was a plate of fresh fruit and toast, a little something to start the day. Nice terrace on the top roof to look over the area. It gave us a good view of a lightning storm. They had a safe on the main floor where we put our passports. It was a good place to stay and super close to down town and the water front.
This hotel is good for families with kids. The rooms have a kitchenette and they have a small kids pool. The staff is friendly and helpful. Our air conditioning was not working and they fix it right away. There's a lot of iguanas walking around the garden.
Pocket Guide: Puerto Vallarta South Hotel Zone Hotels
Because of the surrounding resorts, this area’s beaches are among the most crowded in Puerto Vallarta. Playa las Glorias’ gray-sand beach is popular for boating and parasailing. Around hotel row, street vendors hawk silver jewelry and other small souvenirs. Nearby, daily soccer matches take place at the municipal sports stadium, which also has a top-notch track and field facility.
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