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Krystal Vallarta

3.5 star property
Family fun on the beach, with 3 outdoor pools, near Cruise Ship Terminal

Choose dates to view prices

Photo gallery for Krystal Vallarta

3 outdoor pools, open 9:00 AM to 6:00 PM, pool umbrellas, pool loungers
Terrace/patio
Reception
View from property
Deluxe Room, Sea View | View from room

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Breakfast available
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
The current price is £96
includes taxes & fees
2 Jul - 3 Jul

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Room, 1 King Bed, Ocean View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Rainfall showerhead
  • 473 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Garden View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Standard Room, Garden View

8.0 out of 10
Very good
(26 reviews)

Highlights

Furnished balcony
Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Rainfall showerhead
  • 473 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Ocean View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Standard Room, Ocean View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
  • 473 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Mountain View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Mountain View

Highlights

Balcony
Air conditioning
Smart TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
  • 430 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Garden View

7.8 out of 10
Good
(29 reviews)

Highlights

Furnished balcony
Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Rainfall showerhead
  • 473 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View | 1 bedroom, in-room safe, laptop workspace, blackout curtains

Deluxe Room, Mountain View

7.0 out of 10
Good
(4 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
Rainfall showerhead
  • 430 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Sea View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Deluxe Room, Sea View

7.6 out of 10
Good
(11 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
Rainfall showerhead
  • 430 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Sea View

7.6 out of 10
Good
(19 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
Rainfall showerhead
  • 430 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard with Sea View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Room Standard with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe with Mountain View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Room Deluxe with Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard with Sea View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Double Room Standard with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Deluxe with Mountain View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Double Room Deluxe with Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard with Garden View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Double Room Standard with Garden View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Deluxe with Sea View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Double Room Deluxe with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard with Garden View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Room Standard with Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe with Sea View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Room Deluxe with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Avenida Las Garzas, Puerto Vallarta, JAL, 48300

What's nearby

  • La Isla - 3 min walk - 0.2 miles
  • Hotel Zone Beach - 5 min walk - 0.3 miles
  • Cruise Ship Terminal - 10 min walk - 0.6 miles
  • Malecon - 5 min drive - 3.1 miles
  • Playa de los Muertos - 7 min drive - 4.1 miles

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 10 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Porfirio’s - ‬2 min walk
  • ‪Vaca Argentina - Vallarta - ‬3 min walk
  • ‪Vips - ‬6 min walk
  • ‪Outback Steakhouse - ‬2 min walk

About this property

Krystal Vallarta

Family-friendly hotel near Cruise Ship Terminal
A beach bar, a corner/local shop and shopping on-site are just a few of the amenities provided at Krystal Vallarta. This hotel is a great place to bask in the sun with a beachfront location, sunloungers and beach yoga. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi is available to all guests, along with a playground and a hair salon.
Additional perks include:
  • 3 outdoor pools with a waterslide, sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), self-parking (surcharge) and karaoke
  • Tour/ticket information, multilingual staff and luggage storage
  • Beach umbrellas, 3 meeting rooms and smoke-free property
Room features
All 388 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 42-inch Smart TVs with cable channels

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 50 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 450 to 450 for adults and MXN 250 to 250 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar

Things to do

  • 3 outdoor pools
  • Beach yoga
  • Free children's club
  • Gym
  • Karaoke
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 3,600 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 450 to 450 for adults and MXN 250 to 250 for children
  • Self-parking fee: MXN 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 6:00 PM
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
No pets and no service animals are allowed at this property

Property is also known as

Krystal Hotel
Krystal Hotel Vallarta
Krystal Vallarta
Krystal Hotel Puerto Vallarta
Krystal Puerto Vallarta Hotel Puerto Vallarta
Krystal Resort Puerto Vallarta
Nh Hotel Puerto Vallarta
Nh Hotels Puerto Vallarta
Nh Krystal Puerto Vallarta
Nh Krystal Vallarta
Krystal Vallarta Hotel
Krystal Vallarta Resort
Krystal Resort
Krystal Vallarta Hotel
Krystal Vallarta Puerto Vallarta
Krystal Vallarta Hotel Puerto Vallarta

Frequently asked questions

Does Krystal Vallarta have a pool?

Yes, this property has 3 outdoor pools. Pool access is from 9:00 AM to 6:00 PM.

How much does it cost to stay at Krystal Vallarta?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Krystal Vallarta on 2 Jul 2025 start from £95.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Krystal Vallarta pet-friendly?

No, pets are not allowed at this property.

How much is parking at Krystal Vallarta?

Self-parking is available for MXN 50 per day.

What time is check-in at Krystal Vallarta?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Krystal Vallarta?

Checkout is at 11:30 AM.

Where is Krystal Vallarta located?

Nestled on the beach, this Hotel Zone hotel is within a 10-minute walk of La Isla and Cruise Ship Terminal. Playa de Oro and Hotel Zone Beach are also within 10 minutes.

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Krystal Vallarta Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 304 out of 1002 reviews
Rating 8 - Good. 238 out of 1002 reviews
Rating 6 - Okay. 184 out of 1002 reviews
Rating 4 - Poor. 138 out of 1002 reviews
Rating 2 - Terrible. 138 out of 1002 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10

Adequate
Stayed 1 night in Jun 2025

10/10

Our best vacation experience, thank you to all your staff very friendly.
Stayed 10 nights in Feb 2025

10/10

Good location
Stayed 14 nights in Feb 2025

10/10

The staff was extremely friendly. The Expedia staff was wonderful. We had a great stay here.
Stayed 4 nights in Feb 2025

10/10

Good area. You can catch public transportation outside the hotel
Stayed 3 nights in Mar 2025

10/10

Friendly staff
Stayed 1 night in Feb 2025

10/10

Excelente
Stayed 2 nights in Mar 2025

6/10

STAFF AND ADMIN ARE A DEFINITE STRENGTH ~ CONSTRUCTION NEXT DOOR (CANNOT BE HELPED) obstructs ocean ~ FOOD BUFFET WAS JUST OK
Stayed 2 nights in Apr 2025

2/10

I liked the customer service. I hated the downsizing of resort. The elimination of 1 pool , restaurant, bar and other amenities. Very poor communication with public. I felt decieved. Only 1 restaurant in service. The same menu all day. Pitiful. I won't go anymore. I believe this resort is going to be a at best 1 star huge motel. I wish it weren't true.
Stayed 2 nights in Jun 2025

8/10

Very convenient location. Easy access to beach, city transportation, port and other points of interest. Only downside is that there was noise near pools and beach do to construction.
Stayed 5 nights in Feb 2025

8/10

Sketchy maid service, had to wait till afternoon to have out room serviced.
Stayed 5 nights in Mar 2025

10/10

The hotel is in a convenient location. The hotel employees were very nice.
Stayed 5 nights in Nov 2024

6/10

Didn’t mind construction so much as the restaurants being closed so no choice
Stayed 11 nights in Feb 2025

2/10

Make sure they provide the right information you picked two beds and they give you what they want add the people who is going because they up charge for every single tho dog as well as the parking
Stayed 1 night in Apr 2025

8/10

Good
Stayed 6 nights in Mar 2025

6/10

It was on the beach
Stayed 2 nights in Mar 2025

10/10

Excelente
Stayed 2 nights in Jan 2025

6/10

The place is a bit rundown.
Stayed 7 nights in Feb 2025

8/10

Your clothes will smell like the ocean. The property is gorgeous.
Stayed 7 nights in Jan 2025

10/10

Excellent check in with Lillian. Great room. Ordered more towels. Mexican Fiesta buffet was great.
Stayed 1 night in Feb 2025

8/10

Just very loud music other than that was great
Stayed 3 nights in Feb 2025

10/10

Very friendly service loved it
Stayed 1 night in Dec 2024

8/10

Great stay but we did not do the all inclusive. Lots of restaurants in walking distance.
Stayed 6 nights in Nov 2024

4/10

short on staff, construction not well planned out, restaurants not properly fill with fresh food.
Stayed 4 nights in Feb 2025

8/10

This is definately a place for families. Breakfast was great with poor obience. L It was clean for sure. I would rate this place a 2.5 stars.
Stayed 1 night in Jan 2025