Title: Krystal Vallarta Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=11999&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Krystal Vallarta Families enjoy beach yoga and sun-filled activities at this resort where convenience meets relaxation - everything needed is just steps away ## Photo gallery for Krystal Vallarta ![In-room safe, laptop workspace, blackout curtains, iron/ironing board - Krystal Vallarta (Puerto Vallarta)](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/95c51c13.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Room, Sea View | View from room - Krystal Vallarta (Puerto Vallarta)](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/bc4122e7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - Krystal Vallarta (Puerto Vallarta)](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/2a3e36b3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Krystal Vallarta (Puerto Vallarta)](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/68c64293.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, laptop workspace, blackout curtains, iron/ironing board - Krystal Vallarta (Puerto Vallarta)](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/88e46634.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers can soak up sunshine on Krystal Vallarta's private beach or relax on the terrace. The property offers shopping opportunities, a peaceful garden, and WiFi access. Children have their own dedicated pool complete with a waterslide for added fun. ## Reviews 7.0 Good ## Popular amenities - Pool - All-inclusive - Free Wi-Fi - Restaurant - Air-conditioning - Gym £108 includes taxes & fees 20 Jan - 21 Jan ## Room options ### Check availability for these dates Tonight [Jan 13 - Jan 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=11999&PinnedHotelID=11999&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=11999&PinnedHotelID=11999&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=11999&PinnedHotelID=11999&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=11999&PinnedHotelID=11999&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=11999&PinnedHotelID=11999&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=11999&PinnedHotelID=11999&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=11999&PinnedHotelID=11999&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=11999&PinnedHotelID=11999&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 13 of 13 rooms ### View all photos for Standard Room, Garden View ![In-room safe, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/a298fb84.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Garden View 7.8 Good 27 reviews ### Highlights Furnished balcony Air conditioning Smart TV Blackout curtains Rainfall showerhead Hairdryer Free bottled water Cable channels - 473 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, Mountain View ![In-room safe, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/3972244a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Mountain View 7.0 Good 4 reviews ### Highlights Balcony Air conditioning Smart TV Ceiling fan Blackout curtains Rainfall showerhead Hairdryer Free bottled water - 430 sq ft - Mountain view - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, Sea View ![In-room safe, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/f1e03300.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Sea View 7.2 Good 15 reviews ### Highlights Balcony Air conditioning Smart TV Ceiling fan Blackout curtains Rainfall showerhead Hairdryer Free bottled water - 430 sq ft - Sea view - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, Ocean View ![In-room safe, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/88e46634.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Ocean View 8.0 Very good 1 review ### Highlights Balcony Air conditioning Smart TV Blackout curtains Shower/bath combination Rainfall showerhead Hairdryer Free bottled water - 473 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, 1 King Bed, Garden View ![In-room safe, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/a298fb84.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Garden View 8.0 Very good 33 reviews ### Highlights Furnished balcony Air conditioning Smart TV Blackout curtains Rainfall showerhead Hairdryer Free bottled water Cable channels - 473 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed, Ocean View ![In-room safe, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/88e46634.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Ocean View ### Highlights Balcony Air conditioning Smart TV Blackout curtains Rainfall showerhead Hairdryer Free bottled water Cable channels - 473 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed, Mountain View ![In-room safe, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/2e8ec6f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Mountain View ### Highlights Balcony Air conditioning Smart TV Ceiling fan Blackout curtains Rainfall showerhead Hairdryer Free bottled water - 430 sq ft - Mountain view - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed, Sea View ![In-room safe, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/95c51c13.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Sea View 7.4 Good 22 reviews ### Highlights Balcony Air conditioning Smart TV Ceiling fan Blackout curtains Rainfall showerhead Hairdryer Free bottled water - 430 sq ft - Sea view - Sleeps 2 - 1 King Bed ### View all photos for Standard Room ![In-room safe, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/3972244a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning Smart TV Blackout curtains Private bathroom Rainfall showerhead Hairdryer Free bottled water Cable channels - Sleeps 4 - 2 Double Beds ### View all photos for Superior Room, 1 King Bed, Resort View ![Superior Room, 1 King Bed, Resort View | In-room safe, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/c8bc64d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Resort View ### Highlights Furnished balcony Air conditioning Smart TV Blackout curtains Private bathroom Rainfall showerhead Hairdryer Free bottled water - 473 sq ft - Resort view - Sleeps 2 - 1 King Bed ### View all photos for Superior Room, Resort View ![Superior Room, Resort View | In-room safe, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/0326fd80.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Resort View ### Highlights Furnished balcony Air conditioning Smart TV Blackout curtains Private bathroom Rainfall showerhead Hairdryer Free bottled water - 473 sq ft - Resort view - Sleeps 4 - 2 Double Beds ### View all photos for Superior Room, 1 King Bed, Ocean View ![Superior Room, 1 King Bed, Ocean View | In-room safe, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/181def35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Ocean View ### Highlights Air conditioning Smart TV Blackout curtains Private bathroom Rainfall showerhead Hairdryer Free bottled water Cable channels - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Superior Room, Ocean View ![Superior Room, Ocean View | In-room safe, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/1af8415e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Ocean View ### Highlights Air conditioning Smart TV Blackout curtains Private bathroom Rainfall showerhead Hairdryer Free bottled water Cable channels - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Vallarta-Hotels-Krystal-Vallarta.h11999.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Vallarta-Hotels-Krystal-Vallarta.h11999.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.64994%2C-105.24218&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=pkbrsW_0HVNbwXPqVN7-XbtgV50=) Avenida Las Garzas, Puerto Vallarta, JAL, 48300 #### What's nearby - La Isla \- 3 min walk \- 0.2 miles - Playa de Oro \- 3 min walk \- 0.2 miles - Hotel Zone Beach \- 5 min walk \- 0.3 miles - Puerto Mágico \- 7 min walk \- 0.4 miles - Cruise Ship Terminal \- 10 min walk \- 0.6 miles #### Getting around - Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 13 min drive #### Restaurants - ‪Talavera - ‬2 min walk - ‪El Bucanero - ‬9 min walk - ‪La Choperia - ‬4 min walk - ‪La Catrina Alta Cocina Mexicana - ‬6 min walk - ‪McCarthy’s - ‬7 min walk ## About this property ### Krystal Vallarta Family-friendly hotel near Cruise Ship Terminal A beach bar, a corner/local shop and shopping on-site are just a few of the amenities provided at Krystal Vallarta. This hotel is a great place to bask in the sun with a beachfront location, sunloungers and beach yoga. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi is available to all guests, along with a playground and a hair salon. Additional perks include: - 3 outdoor pools along with a waterslide, sunloungers and pool umbrellas - Buffet breakfast (surcharge), self-parking (surcharge) and karaoke - A front desk safe, tour/ticket information and luggage storage - Beach umbrellas, concierge services and a lift Room features All 388 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property. More amenities include: - Rainfall showers, free toiletries and hairdryers - 42-inch Smart TVs with cable channels ### All-inclusive details All-inclusive room rates at Krystal Vallarta are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks and select beverages included Dining and beverage availability limited at one or more venues ### Activities and facilities/equipment All on-site activities and use of facilities and equipment are included. ### Lessons/classes/games Aerobics Dancing Water fitness ### Entertainment On-site live performances Theme parties ## Similar properties ![On the beach](https://images.trvl-media.com/lodging/38000000/37270000/37260200/37260169/18105028.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Krystal Vallarta - All Inclusive Hotel Zone - Pool - All-inclusive - Water slide - Free Wi-Fi 6.8 864 reviews £186 includes taxes & fees 19 Jan - 20 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=37260169&PinnedHotelID=37260169&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/17000000/16590000/16589500/16589425/aa255075.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Puerto Vallarta Isla Hotel Zone - 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Free Wi-Fi - Restaurant 9.2 Wonderful 1,007 reviews £84 includes taxes & fees 6 Feb - 7 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=49314628&PinnedHotelID=49314628&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Parking on site (MXN 50 per day) - Limited on-site self parking ### Food and drink - Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 450 to 450 for adults and MXN 250 to 250 for children - 2 bars/lounges - 3 restaurants - A beach bar ### Things to do - 3 outdoor pools - Beach yoga - Free children's club - Gym - Karaoke - Outdoor pool (guest access) - Playground - Shopping - Waterslide ### Family friendly - 3 outdoor pools - Free children's club - Grocery/convenience store - Laundry facilities - Playground - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 3 meeting rooms - 3,600 square feet of conference space ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - On the beach - Pool loungers - Pool umbrellas ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Banquet hall - Colonial architecture - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 42-inch smart TV with cable channels ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning (climate-controlled) - Iron/ironing board - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:30 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: approximately MXN 450 to 450 for adults and MXN 250 to 250 for children - Self-parking fee: MXN 50 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 9:00 AM to 6:00 PM No pets and no service animals are allowed at this property ### Property is also known as Krystal Hotel Krystal Hotel Vallarta Krystal Vallarta Krystal Hotel Puerto Vallarta Krystal Puerto Vallarta Hotel Puerto Vallarta Krystal Resort Puerto Vallarta Nh Hotel Puerto Vallarta Nh Hotels Puerto Vallarta Nh Krystal Puerto Vallarta Nh Krystal Vallarta Krystal Vallarta Hotel Krystal Vallarta Resort Krystal Resort Krystal Vallarta Hotel Krystal Vallarta Puerto Vallarta Krystal Vallarta Hotel Puerto Vallarta ## Frequently asked questions ### Does Krystal Vallarta have a pool? ### How much does it cost to stay at Krystal Vallarta? ### Is Krystal Vallarta pet-friendly? ### How much is parking at Krystal Vallarta? ### What time is check-in at Krystal Vallarta? ### What time is check-out at Krystal Vallarta? ### Are there all-inclusive benefits at Krystal Vallarta? ### Where is Krystal Vallarta located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Krystal Vallarta Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 6.0 Location ### 7.4 Staff & service ### 7.4 Eco-friendliness ### 6.8 Property conditions & facilities 10 - Excellent 330 8 - Good 230 6 - Okay 186 4 - Poor 127 2 - Terrible 136 ## Reviews ### 10/10 Excellent #### Luis A 12 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The rooms we're clean the stuff very nice and friendly ##### Luis A Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### christian 6 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean and a very good location ##### christian Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Brian 6 Jan 2026 Liked: Cleanliness, staff & service, property conditions & facilities This is not a super luxurious resort but is very good. Mostly seems to be a domestic clientele so the food is much more like “home cooking” than other resorts. We liked that. Staff were all really good. Nice village feel in the complex. ##### Brian Stayed 6 nights in Dec 2025 ### 8/10 Good #### jesenia 30 Oct 2025 Liked: Cleanliness, amenities We liked the clean room and view and the staff were friendly. ![view from our room from floor 11](https://a.travel-assets.com/ugc/hotel-reviews/8dbbdbbc-dd9e-4928-80d9-05aefd8e86bc-1761786048833.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### jesenia Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Lori 11 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities All staff were so courteous and helpful. ##### Lori Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Carlos Francisco 10 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelente ##### Carlos Francisco Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Sarah 8 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Very pleasant surprise. We checked in at night at the special Expedia desk. Had great service and were even given an ocean front room. We booked 1 night but were so happy to find this hotel for a decent rate that we extended for 2 more nights. Nothing fancy no frills and didn’t get the food package but were happy with the service, accommodation, beach access with pool and location in PV. Thank you ![](https://a.travel-assets.com/ugc/hotel-reviews/39058f92-8e74-4d92-a26d-1202b0e4fbe4-1767844239488.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sarah Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Mariana 24 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place was amazing! So close to the beach and had an amazing view if you chose the sea view room, the staff are all so kind and greet you every time they even walk by you! Will definitely be staying here again. ![Sea view room](https://a.travel-assets.com/ugc/hotel-reviews/1d362bcd-e2a4-4e4d-a128-cc96a21f4a98-1761267208565.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mariana Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Silvestre 7 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really loved this place ##### Silvestre Stayed 3 nights in Oct 2025 ### 4/10 Poor #### Donna 2 Jan 2026 The food was gross, no champagne for breakfast. Our tv didn’t have a remote, our phone didn’t have a ring tone. This was probably the worst resort we’ve ever stayed at. On the plus side, the beach was wonderful, we made great friends, and we saw whales everyday ##### Donna Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Fanor A 1 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good but noosybdue to construction. ##### Fanor A Stayed 5 nights in Nov 2025 ### 2/10 Terrible #### Maria 9 Dec 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I dislike that place! I don’t recommend it, it’s a horrible place to stay! ##### Maria Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Heyvar 19 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities It was a great hotel to stay in ##### Heyvar Stayed 1 night in Feb 2025 ### 2/10 Terrible #### Graciano 3 Jan 2026 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The check in waiting line was took too long and the customer was too slow. ##### Graciano Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Christianne 14 Nov 2025 Liked: Staff & service, amenities, property conditions & facilities Amenities in the room were more than expected. Bathroom is very nice and spacious. Ocean view was as expected. Nice to have a balcony to enjoy the sunset. ![](https://a.travel-assets.com/ugc/hotel-reviews/f6f397b5-f803-4bd5-8039-ef2feb86e94c-1763089819366.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5a832778-2645-4022-9866-bbcc9182697b-1763089819891.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Christianne Stayed 1 night in Nov 2025 ### 8/10 Good #### Hein 7 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Noise due to construction ##### Hein Stayed 7 nights in Nov 2025 ### 4/10 Poor #### Carrie 5 Jan 2026 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Very dated and dirty. Room had no hot water and the sink was broken. Housekeeping didn't replenish wash cloths or hand towels. Room door did not shut properly. Food was mediocre and dishes and silverware were not always clean. Some staff were unpleasant. Pool areas is small and dirty. Litter on beach. ##### Carrie Stayed 8 nights in Dec 2025 ### 4/10 Poor #### Elyar 30 Dec 2025 Liked: Cleanliness, property conditions & facilities Not satisfied ##### Elyar Stayed 2 nights in Dec 2025 ### 4/10 Poor #### Gerardo 19 Dec 2025 Liked: Staff & service Disliked: Property conditions & facilities Booked a room with double beds and gave me a single bed. They were not able to change the room saying hotel was full ##### Gerardo Stayed 1 night in Dec 2025 ### 4/10 Poor #### Blaine 2 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Heavy construction on the property next to the dining area . Noisy with jack hammers The walls in the rooms are paper thin and you can hear everything in the next rooms . The couple next to us sounding like they were making a porn movie and the front desk would not move us . We couldn’t stand to stay in our room with our children with that racket happening . We asked prior to going there if we could buy an all inclusive pass by the day and they told us yes no problem but once we arrived and tried to do that they told us we could only get one for all the days remaining ##### Blaine Stayed 6 nights in Dec 2025 ### 2/10 Terrible #### Victoria G 9 Jan 2026 Disliked: Cleanliness, amenities, property conditions & facilities Room did not look like the pictures online. Our balcony door latch was broken and did not lock. Changed rooms & the other room was also broken. Had to change to a third room where the door finally locked. Room was dirty. Roaches inside room couldn’t have snacks/ food out. Staff was rude when we tried to ask them for accommodation. “Your room is paid for there’s nothing we can do for you” .. Elevator was broken all day so there was a long wait to go up to the room and down to the lobby. Terrible. ##### Victoria G Stayed 3 nights in Jan 2026 ### 6/10 Okay #### Sergio 14 Nov 2025 Liked: Cleanliness The room was clean, the staff was great. The bigger pool was closed and too many children in the pool area. So if you’re traveling as a couple I wouldn’t recommend, they were in the gym and running down the halls. (Not the hotels fault). Super noisy with construction, people so not as peaceful as would have wanted. ##### Sergio Stayed 2 nights in Nov 2025 ### 8/10 Good #### Jerry 8 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Yes ##### Jerry Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### karyna 26 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### karyna Stayed 1 night in Aug 2025 ### 8/10 Good #### Julio 19 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms are clean and comfortable, but the pool is small and crowded. The beach is rocky and has a few chairs. If you book through Expedia you will get a different bracelet and the Staff may try to charge you for breakfast eve though it was included with your reservation. This was very annoying. ##### Julio Stayed 2 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Citrus Hotel Cheltenham by Compass Hospitality](https://www.expedia.co.uk/Cheltenham-Hotels-Citrus-Hotel-Cheltenham-By-Compass-Hospitality.h2437245.Hotel-Information) > > [5 Star Hotels in Corwen](https://www.expedia.co.uk/5Star-Corwen-Hotels.s50-0-d182850.Travel-Guide-Filter-Hotels) > > [Puerto de Luna Pet Friendly & Family Suites Hotel](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-Puerto-De-Luna-Pet-Friendly-Family-Suites-Hotel.h34110.Hotel-Information) > > [Villas Dalyan](https://www.expedia.co.uk/Dalyan-Villas.d6047519-aaVillas.Travel-Guide-Accommodation) > > [Almar Resort Luxury LGBT Beach Front Experience](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-Almar-Resort-Luxury-LGBT-Beach-Front-Experience.h12488321.Hotel-Information) > > [Hotels in Dominican Republic](https://www.expedia.co.uk/Destinations-In-Dominican-Republic.d50.Hotel-Destinations) > > [Hotels with Waterslides in Bodrum](https://www.expedia.co.uk/Bodrum-Hotels-Hotels-With-Waterslides.0-0-d745-tHotelswithWaterslides.Travel-Guide-Filter-Hotels) > > [Mont-Park Hotel](https://www.expedia.co.uk/Benidorm-Hotels-Mont-Park-Hotel.h38914077.Hotel-Information) > > [Four Points By Sheraton Barcelona Diagonal](https://www.expedia.co.uk/Barcelona-Hotels-Four-Points-By-Sheraton-Barcelona-Diagonal.h891163.Hotel-Information) > > [Sofitel Bangkok Sukhumvit](https://www.expedia.co.uk/Bangkok-Hotels-Sofitel-Bangkok-Sukhumvit.h2239673.Hotel-Information) > > [Siyam World Maldives - 24-Hour Premium All-inclusive with Free Transfer](https://www.expedia.co.uk/Siyam-World.h53715771.Hotel-Information) > > [Golf Hotels in Sharm El Sheikh](https://www.expedia.co.uk/Sharm-El-Sheikh-Hotels-Golf-Hotels.0-0-d3274-tGolfHotels.Travel-Guide-Filter-Hotels) > > [Club Hotel Aguamarina](https://www.expedia.co.uk/Mercadal-Hotels-Club-Hotel-Aguamarina.h4349890.Hotel-Information) > > [Rum Doodle B&B](https://www.expedia.co.uk/Windermere-Hotels-Rum-Doodle-BB.h11974878.Hotel-Information) > > [V Azul Vallarta - Luxury Vacation Rental- Adults Only](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-V-Azul-Vallarta-Luxury-Vacation-Rental-Adults-Only.h16036368.Hotel-Information) > > [Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-Grand-Fiesta-Americana-Vallarta-Adults-Only-All-Inclusive.h11547659.Hotel-Information) > > [St Leonard's Hotel by Greene King Inns](https://www.expedia.co.uk/Ringwood-Hotels-St-Leonards-Hotel-By-Greene-King-Inns.h1383051.Hotel-Information) > > [Jumby Bay Island - Oetker Collection](https://www.expedia.co.uk/Long-Island-Hotels-Jumby-Bay-Island-Oetker-Collection.h437822.Hotel-Information) > > [Hilton London Kensington](https://www.expedia.co.uk/London-Hotels-Hilton-London-Kensington.h26612.Hotel-Information) > > [Barceló Puerto Vallarta - All Inclusive](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-Barcelo-Puerto-Vallarta-All-Inclusive.h16535.Hotel-Information) > > [Hotels near Cité Europe](https://www.expedia.co.uk/Cite-Europe-Hotels.0-l553248635939577108-0.Travel-Guide-Filter-Hotels) > > [4 Star Hotels in Chadlington](https://www.expedia.co.uk/4Star-Chadlington-Hotels.s40-0-d55506.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Boston (BOS) to Kenner (MSY)](https://www.expedia.co.uk/lp/flights/bos/msy/boston-to-new-orleans) ### Packages > [Morzine](https://www.expedia.co.uk/lp/theme-holidays/ski-holidays/500423/Morzine) > > [Dubai Emirate Holidays](https://www.expedia.co.uk/Dubai-Emirate.d1079.Holidays-City-Breaks) ### General > [Visit Santo Antonio](https://www.expedia.co.uk/Santo-Antonio.dx553248633981726620) ---