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Friendly English speaking staff. We had a very comfortable stay. The hotel gave us the upgrade I requested and late checkout as we were there for 4 nights. There was a bath to soak in and a large king size bed where we slept very well. The room was spacious, well lit and excellent sofa chairs to ...
From HK, stayed for one night, with club lounge access. Check-in was tough, but the staff helped a lot. Info: (Double checked with 2 staff at the front desk) Club Room in here means you have lounge access right and the *PRIORITY* to be assigned on 22/F or above. Arrived at 1pm, staff at front desk ...
Beside the Metro station. Very near Shopping centre and the street is very famous in Shenzhen to sale the electronic products such as Mobil Phone. Webcam. ......and their accessory.
Have stayed here numerous times and always left with a great feeling and wanting to come back! I couldn't find one negative comment to make. Fantastic Resort Hotel and amenities!
The hotel is nice with only 2 things i could note. 1. The location isnt the best. 2. The staff doesnt speck english all that well. All and all a nice stay and a good hotel.
Staff are super friendly and helpful, the facility and rooms are maintained very well. The restaurant food and staff are great most of them talking english or at least try to communicate in english which is a great. The chef and restaurant manager are super friendly and they offer an exceptional ...
The hotel was clean and modern with nice staff. The gained access to the executive floor where they served nice snacks for happy hour, and breakfast buffet was a happy experience. Made our new years eve a time to remember.
This is my third stay at the hotel and as always, it’s a winner. Great location, staff is awesome and amenities are amazing. Wouldn’t consider to stay elsewhere when in Shenzhen. If you want to be spoiled than the Kempinski Hotel is your destination
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