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Four Seasons Hotel Shenzhen

5.0 star property
Guests relax by the garden or treat themselves to a massage, then head out to explore the retail paradise of nearby Coco Park Shopping Center

Choose dates to view prices

Four Seasons Hotel Shenzhen in Futian offers a peaceful retreat with indoor/outdoor pools. Enjoy international cuisine at two restaurants or unwind in the sauna and steam room. Free in-room WiFi and dry cleaning services. The staff consistently earns high marks.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is £151
includes taxes & fees
15 Mar - 16 Mar

Room options

Available filters for rooms
Showing 36 of 36 rooms

View all photos for Premier Queen Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premier Queen Room

  • Sleeps 3

View all photos for Club Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Club Room

  • Sleeps 3

View all photos for Executive Suite

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Executive Suite

  • Sleeps 3

View all photos for Deluxe Suite

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Suite

  • Sleeps 3

View all photos for Ambassdor Suite

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Ambassdor Suite

  • Sleeps 4

View all photos for Presidential Suite

Lobby

Presidential Suite

  • Sleeps 9

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • City view
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Suite with king bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Ambassador Suite with king bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
  • City view
  • 1921 sq ft
  • Sleeps 6
  • 2 King Beds

View all photos for Ambassador Suite with 1 king bed & 2 Double beds

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Ambassador Suite with 1 king bed & 2 Double beds

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
  • City view
  • 1938 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • City view
  • 463 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Suite with two double beds

Deluxe Suite with two double beds | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Suite with two double beds

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • City view
  • 1076 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite with king bed

Deluxe Suite with king bed | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Suite with king bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • City view
  • 1103 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Four Seasons Room, 1 King Bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Four Seasons Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • City view
  • 775 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Double Beds

Executive Suite, 2 Double Beds | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Executive Suite, 2 Double Beds

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
  • City view
  • 829 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Executive Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
  • City view
  • 861 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premier Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • City view
  • 624 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premier Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • City view
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

View from room

Club Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • City view
  • 641 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • City view
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Four Seasons Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Four Seasons Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • City view
  • 646 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
  • City view
  • 5113 sq ft
  • Sleeps 9
  • 2 King Beds and 2 Double Beds

View all photos for Club Grand Room, 1 King Bed

Club Grand Room, 1 King Bed | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Club Grand Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • City view
  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Four Seasons Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Grand Four Seasons Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • City view
  • 667 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Grand Four Seasons Room, 1 King Bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Grand Four Seasons Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • City view
  • 775 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Queen Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Queen Room

  • Sleeps 2

View all photos for Deluxe 2-bed Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe 2-bed Room

  • Sleeps 2

View all photos for Four Seasons Room With King Bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Four Seasons Room With King Bed

  • Sleeps 3

View all photos for Four Seasons Room With Two Double Beds

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Four Seasons Room With Two Double Beds

  • Sleeps 3

View all photos for Premier 2-bed Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premier 2-bed Room

  • Sleeps 3

View all photos for Grand Four Seasons Twin Beds Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Grand Four Seasons Twin Beds Room

  • Sleeps 3

View all photos for Club Room Two Double Beds

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Club Room Two Double Beds

  • Sleeps 3

View all photos for Executive Suite Two Double Beds

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Executive Suite Two Double Beds

  • Sleeps 3

View all photos for Deluxe Suite Two Double Beds

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Suite Two Double Beds

  • Sleeps 3

View all photos for Ambassador Suite One King And One Two Double Beds

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Ambassador Suite One King And One Two Double Beds

  • Sleeps 5

View all photos for Grand Four Seasons King Bed Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Grand Four Seasons King Bed Room

  • Sleeps 3

View all photos for Club Grand Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Club Grand Room

  • Sleeps 3

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The price is £124
includes taxes & fees
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About the area

Located in Futian neighbourhood, Four Seasons Hotel Shenzhen is connected to a shopping centre. Huaqiangbei and Dongmen Pedestrian Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Window of the World. Shenzhen Science and Technology Museum and Shenzhen Museum are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Shenzhen travel guide
Map
138 Fuhua Third Road, Futian District, Shenzhen, Guangdong, 518048

What's nearby

  • Shenzhen’s Fairy Lake Botanical Garden is a world away from the city. Located at the foot of Wutong Mountain the huge wooded area and lakes are a great escape from city life. #adventure
    Shenzhen Civic Center
    12 min walk - 0.7 miles
  • Looking down to Shenzhen Civic Center from the lookout of Mount Lotus (蓮花山) in Shenzhen, Guangdong, China. Shenzhen is the fourth largest city in China and the eighth-most-populous city proper in the world by population (12,528,300). The city is also on the list of UNESCO Creative Cities.
    Shenzhen Lianhuashan Park
    14 min walk - 0.8 miles
  • Shenzhen Futian Convention and Exhibition Center
    Shenzhen Convention and Exhibition Center
    16 min walk - 0.9 miles
  • Shenzhen Concert Hall (深圳音�樂廳) is one of the most important symbolic cultural architectures in Shenzhen, Guangdong, China. It’s designed by Arata Isozaki, a famous Japanese avant-grade architect, and the most impressive thing inside is the #Golden Tree Foyer. #Shenzhen #China #ConcertHall #architecture
    Shenzhen Concert Hall
    2 min drive - 1.1 miles
  • Shenzhen Library
    16 min walk - 0.9 miles

Getting around

  • Hong Kong Lok Ma Chau Station
    3 min drive
  • Futian Station
    4 min walk
  • Shenzhen (SZX-Shenzhen Intl.)
    33 min drive

Restaurants

  • CoCo壱番屋 CoCo Ichibanya
    2 min walk
  • McDonald's (麦当劳)
    1 min walk
  • 星巴克
    3 min walk
  • Terra Madre
    3 min walk
  • 西堤牛排 Tasty
    2 min walk

About this property

Four Seasons Hotel Shenzhen

Luxury hotel near Shenzhen Convention and Exhibition Center
You can look forward to a terrace, a garden and a hair salon at Four Seasons Hotel Shenzhen. Treat yourself to a hot stone massage, a detox wrap or a body treatment at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Other perks include:
  • A seasonal outdoor pool and an indoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and ATM/banking services
  • A lift, multilingual staff and tour/ticket information
  • Guest reviews say great things about the helpful staff
Room features
All 266 rooms offer comforts, such as 24-hour room service and pillow menus, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, down duvets and free cots/infant beds
  • Bathrooms with separate baths/showers and children's dressing gowns
  • 46-inch LCD TVs with cable channels and DVD players
  • Fridges, electric kettles and daily housekeeping

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Futian Shangri-La Shenzhen
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  • Spa
  • Parking included
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The price is £124
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 255 for adults and CNY 127.50 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • FOO
  • Yi Bar and Lounge
  • Zhou Yue Xuan
  • 松逸

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • DVD player
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 24 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Children's robes
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch LCD TV with cable channels
  • DVD player
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 17 November to 30 April:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 255 for adults and from CNY 127.5 for children
  • Airport shuttle fee: CNY 800 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The seasonal pool will be open from 01 May to 16 November
Pool access available from 6:30 AM to 10:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 12 years old are not allowed in the spa

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Four Seasons Hotel Shenzhen
Four Seasons Shenzhen
Shenzhen Four Seasons Hotel
Four Seasons Shenzhen Shenzhen
Four Seasons Hotel Shenzhen Hotel
Four Seasons Hotel Shenzhen Shenzhen
Four Seasons Hotel Shenzhen Hotel Shenzhen

Frequently asked questions

Does Four Seasons Hotel Shenzhen have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 6:30 AM to 10:30 PM. One of the swimming pools is closed seasonally each year from November 17 until April 30.

How much does it cost to stay at Four Seasons Hotel Shenzhen?

As of 1 Mar 2026, prices found for a 1-night stay for 2 adults at Four Seasons Hotel Shenzhen on 15 Mar 2026 start from 151.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Seasons Hotel Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Four Seasons Hotel Shenzhen?

Self-parking is free at this property.

What time is check-in at Four Seasons Hotel Shenzhen?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Four Seasons Hotel Shenzhen?

Checkout is at noon.

Does Four Seasons Hotel Shenzhen provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 800 per vehicle applies.

Where is Four Seasons Hotel Shenzhen located?

Located in Futian, this luxury hotel is within 1 mile (2 km) of Coco Park Shopping Center and Shenzhen Convention and Exhibition Center. Shenzhen Civic Center and Shenzhen Library are also within 1 mile (2 km). Futian Station and Shopping Park Station are within a 5-minute walk.

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Reviews

Four Seasons Hotel Shenzhen Reviews

9.4

Exceptional

9.4

Cleanliness

9.2

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 411 out of 570 reviews
Rating 8 - Good. 114 out of 570 reviews
Rating 6 - Okay. 30 out of 570 reviews
Rating 4 - Poor. 7 out of 570 reviews
Rating 2 - Terrible. 8 out of 570 reviews

Reviews

10/10 Excellent

Yu Whei

The best Four Season I have ever stayed. Good food, room, and services!
Stayed 1 night in Dec 2025

10/10 Excellent

Aimee

Liked: Cleanliness, amenities, property conditions & facilities
Staff are very friendly, room keepers does great job also.
Stayed 2 nights in Aug 2025

10/10 Excellent

Christian Ralf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great club lounge, great service, super friendly staff, nice pool, very clean
Stayed 3 nights in Aug 2025

10/10 Excellent

Yee Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly, the room was very clean.
Stayed 2 nights in Jul 2025

10/10 Excellent

Foong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Very nice property with excellent service by staff to match. Was upgraded to a huge room with state of the art bathroom. Very much a Four Seasons property but at great value.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lok Wan Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay!

Very Nice Environment! Clean and Tidy!
Stayed 1 night in Jul 2025

10/10 Excellent

Tammy Fai Fung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, fast check in
Stayed 1 night in Oct 2024

10/10 Excellent

Yee Sheung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and excellent staff!
Stayed 1 night in Aug 2023

10/10 Excellent

Aviad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best business hotel in Shenzhen

Excellent hotel Great attentive staff Wonderful facilities Highly recommended!
Stayed 1 night in Jun 2024

8/10 Good

Iming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good 5-star hotel with friendly and helpful staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Aviad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb business hotel

Wonderful hotel. Superb rooms and facilities. Persian and Quentin’ attentive service Great location
Stayed 1 night in Apr 2024

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed many times over the years. Nice people, nice hotel
Stayed 1 night in Sep 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s was fun birthday staycation to celebrate my daughter’s birthday. Little surprises prepared by duty manager Alison was lovely and made my daughter feel very special. Overall service at Four Seasons is top notch! But on a negative side note, Melody from the 6th floor breakfast buffet was a bit curt and rude when she thought I didn’t understand Chinese said “搬桌子，这么麻烦！” right in my face when Bill (restaurant manager who was excellent!) suggested to move some tables so we can sit closer to the breakfast buffet as requested by me.
Stayed 2 nights in Oct 2025

10/10 Excellent

Martin manwah

Prime location just a block away from Cocopark mall where has plenty of good restaurants
Stayed 2 nights in Jun 2024

10/10 Excellent

Wan Ki Faith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very big and comfortable
Stayed 1 night in Jun 2024

10/10 Excellent

mona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at this property four seasons service, we went in the winter so the outdoor pool was closed and sauna was also closed for maintance, beds were very comfy and amazing bathroom lots of space great suite. great location we walked everywhere, tons of malls near by and coco park mall with restaurants near by.
Stayed 3 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury property in the Futian (downtown area). There is a mall 5 mins walk away with lots of dining options. So many bars and restaurants to choose from. The service is the Club floor was very good.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelleny stay

Ms. M Ge at Reception is excellent and friendly, she gave us early check in and room upgrade. Though the room is on low floor and without view, it is very spacious and comfortable. Thank you.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Excellent conditions. Gym equipment should be upgraded to better brands.
Stayed 6 nights in Dec 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good except the carpet and soft a bit old. Staffs here r very nice and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

KO, Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We, a group of 5, booked 2 Club Grand Rooms but got upgraded to 2 Suites on Christmas Day, overnight stay. Initially delighted for the upgrades, only later excited to be in the spacious room with 2 toilets and a BIG bath (must experience). The services on the Club Floor was the best in all branded hotel names. For breakfast, I would go to the 6th floor where your needs would be catered for. ENJOY!
Stayed 1 night in Dec 2024

10/10 Excellent

Shuk-Wan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbeatable location, beautiful property. Room is very spacious with a view overlooking the city. Staff are helpful. We had a very pleasant check in with Clarence Chu at front desk. This gentleman speaks fluent Cantoneses, Mandarin, English and Spanish- impressive. Our family had 4 rooms reserved. Everyone was pleased with their room. Clarence checked in with us after we got to the room, to make sure things are going well. Just when I thought we won’t see him again. We met him again at lobby and he gave us an umbrella, reminding us it’s rain season. How thoughtful. We would stay there again and hope Clarence will still be there. Lunch at the Lobby restaurant was also delicious. Staffs are very nice and I personally like the live pianist. Very comforting. Overall a 5 stars experience.
Stayed 1 night in Jun 2025

6/10 Okay

Emily

Liked: Staff & service, room comfort

Quite disappointed

- the spa im quite disappointed, the facility is old and not clean; the lady has good techniques but tbh too much chatting and advice to my status, and keep talking about herself. I’m totally not relaxed and a bit uncomfortable about it. - Room less of maintainence, the kettle shows with mould inside. - can only call to order food - the facility in the room especially those charge spots in bathroom should be taken more care of cleanliness. - the shower head is really quite broken, it spill out water from all sides… -the room dining is good, food quality is total great, just a bit slow in the morning. I was told 30-35mins to be ready but at last I waited 45 mins. -view of the room is great；perfect location at the centre of the town -staffs are all very nice and helpful
Stayed 1 night in Aug 2024

6/10 Okay

Emily

Liked: Staff & service, room comfort

Quite disappointed

- the spa im quite disappointed, the facility is old and not clean; the AYI has good techniques but tbh too much chatting and advice to my personal status, and too much talking about her personal life. I’m totally not relaxed and a bit uncomfortable about it. - Room less of maintainence, the kettle shows with mould inside, total disgusting. -system old, you can only call to order food - the facility in the room especially those charge spots in bathroom should be taken more care of cleanliness. - the shower is really quite broken, it split out water from all sides… -the room dining is good, food quality is total great, just a bit slow in the morning. I was told 30-35mins to be ready but at last I waited 45 mins. -view of the room is great；perfect location at the centre of the town -staffs are all very nice and helpful
Stayed 1 night in Aug 2024

8/10 Good

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Great just a little old
Stayed 2 nights in Oct 2025