Title: Futian Shangri-La Shenzhen Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Futian Shangri-La Shenzhen Luxury hotel with 4 restaurants and full-service spa ## Photo gallery for Futian Shangri-La Shenzhen ![Bar (on property) - Futian Shangri-La Shenzhen (Shenzhen)](https://images.trvl-media.com/lodging/3000000/2210000/2203000/2202990/8e4b2a05.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Indoor pool, pool loungers - Futian Shangri-La Shenzhen (Shenzhen)](https://images.trvl-media.com/lodging/3000000/2210000/2203000/2202990/9fb998f8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Flat-screen TV - Futian Shangri-La Shenzhen (Shenzhen)](https://images.trvl-media.com/lodging/3000000/2210000/2203000/2202990/0d843cc1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 restaurants, breakfast, lunch served; local and international cuisine - Futian Shangri-La Shenzhen (Shenzhen)](https://images.trvl-media.com/lodging/3000000/2210000/2203000/2202990/026eef0b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Horizon Premier King Room with Executive Lounge Access | Premium bedding, minibar, in-room safe, desk - Futian Shangri-La Shenzhen (Shenzhen)](https://images.trvl-media.com/lodging/3000000/2210000/2203000/2202990/605b11fe.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Nestled near Shenzhen Convention and Exhibition Center, Futian Shangri-La Shenzhen offers a luxurious retreat with a rooftop terrace, coffee shop/cafe, and hair salon. Enjoy fine dining at one of the 5 on-site restaurants or rejuvenate at Chi, The Spa. With an indoor pool featuring sun loungers and free self parking available for guests to unwind. Guest reviews rave about the helpful staff. ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £106 includes taxes & fees 8 Feb - 9 Feb ## Room options ### Check availability for these dates Tonight [Jan 9 - Jan 10](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=2202990&PinnedHotelID=2202990&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=2202990&PinnedHotelID=2202990&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 10 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=2202990&PinnedHotelID=2202990&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=2202990&PinnedHotelID=2202990&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=2202990&PinnedHotelID=2202990&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=2202990&PinnedHotelID=2202990&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=2202990&PinnedHotelID=2202990&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=2202990&PinnedHotelID=2202990&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 23 of 23 rooms ### View all photos for Deluxe Suite ![Living area | Flat-screen TV](https://images.trvl-media.com/lodging/3000000/2210000/2203000/2202990/3e29173b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite - Sleeps 3 ### View all photos for Executive Suite ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2210000/2203000/2202990/cdae2660.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite - Sleeps 3 ### View all photos for Deluxe Room, 2 Single Beds, City View ![Deluxe Room, 2 Single Beds, City View | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2210000/2203000/2202990/9519509e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Single Beds, City View 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Pillow menu Blackout curtains Premium bedding - 484 sq ft - City view - Sleeps 3 - 2 Single Beds ### View all photos for Deluxe Room, 2 Single Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2210000/2203000/2202990/26f8e926.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Single Beds 9.2 Wonderful 9 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Pillow menu Blackout curtains Premium bedding - 484 sq ft - City view - Sleeps 3 - 2 Single Beds ### View all photos for Horizon Club Twin Room with Executive Lounge Access ![Horizon Club Twin Room with Executive Lounge Access | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2210000/2203000/2202990/1b670599.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Horizon Club Twin Room with Executive Lounge Access ### Highlights Soundproofed Air conditioning Connecting rooms available Club Lounge Free cots/infant beds Flat-screen TV Pillow menu Premium bedding - 484 sq ft - 1 bedroom - City view - Sleeps 3 - 2 Single Beds ### View all photos for Deluxe Room, 1 King Bed, City View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2210000/2203000/2202990/a036a4d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, City View 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Pillow menu Blackout curtains Premium bedding - 484 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2210000/2203000/2202990/c25772e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 9.6 Exceptional 21 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Pillow menu Blackout curtains Premium bedding - 484 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Horizon Club King Room with Executive Lounge Access ![Horizon Club King Room with Executive Lounge Access | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2210000/2203000/2202990/1d968228.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Horizon Club King Room with Executive Lounge Access 10.0 Exceptional 6 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Club Lounge Free cots/infant beds Flat-screen TV Pillow menu Premium bedding - 484 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ### View all photos for Executive Suite, 1 King Bed ![Executive Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2210000/2203000/2202990/397288cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Executive Lounge Free cots/infant beds Flat-screen TV - 1076 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ### View all photos for Horizon Premier King Room with Executive Lounge Access ![Horizon Premier King Room with Executive Lounge Access | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2210000/2203000/2202990/605b11fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Horizon Premier King Room with Executive Lounge Access 10.0 Exceptional 1 review ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Club Lounge Free cots/infant beds Flat-screen TV - 753 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ### View all photos for Horizon Premier Twin Room with Executive Lounge Access ![Horizon Premier Twin Room with Executive Lounge Access | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2210000/2203000/2202990/4a3e5f83.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Horizon Premier Twin Room with Executive Lounge Access 10.0 Exceptional 1 review ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Club Lounge Free cots/infant beds Flat-screen TV - 753 sq ft - 1 bedroom - City view - Sleeps 3 - 2 Single Beds ### View all photos for Specialty Suite ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2210000/2203000/2202990/b15771dd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Specialty Suite - Sleeps 3 ### View all photos for Horizon Club Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2210000/2203000/2202990/a74dafa4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Horizon Club Room - Sleeps 2 ### View all photos for Horizon Club Twin-bed Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2210000/2203000/2202990/361e5653.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Horizon Club Twin-bed Room - Sleeps 2 ### View all photos for Horizon Club Premier Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2210000/2203000/2202990/748a0cf5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Horizon Club Premier Room - Sleeps 2 ### View all photos for Horizon Club Premier Twin-bed Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2210000/2203000/2202990/e4cef2cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Horizon Club Premier Twin-bed Room - Sleeps 2 ### View all photos for Deluxe Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2210000/2203000/2202990/f4757057.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - Sleeps 2 ### View all photos for Deluxe Room (2 Beds) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2210000/2203000/2202990/w654h440x6y0-18efe13a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room (2 Beds) - Sleeps 2 ### View all photos for Deluxe City View Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2210000/2203000/2202990/6ca8ed37.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe City View Room - Sleeps 2 ### View all photos for Deluxe City View Twin-bed Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2210000/2203000/2202990/c9bc1d45.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe City View Twin-bed Room - Sleeps 2 ### View all photos for Family 1-bedroom And 1-living Room Suite ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2210000/2203000/2202990/92f49d06.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family 1-bedroom And 1-living Room Suite - Sleeps 2 ### View all photos for Cozy 2-bedroom And 1-living Room Suite ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2210000/2203000/2202990/4aa2d21b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cozy 2-bedroom And 1-living Room Suite - Sleeps 4 ### View all photos for Comfy Apartment - 1-Room (1 Living Room) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2210000/2203000/2202990/e9e8a64a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfy Apartment - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FShenzhen-Hotels-Futian-Shangri-La.h2202990.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FShenzhen-Hotels-Futian-Shangri-La.h2202990.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C22.53624%2C114.05674&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ol48u3o0CLrHTDZIm8GrCKZ9pOQ=) 4088 Yi Tian Road, Futian District, Shenzhen, Guangdong, 518048 #### What's nearby - Shenzhen Convention and Exhibition Center \- 10 min walk \- 0.5 miles - Shenzhen Civic Center \- 11 min walk \- 0.6 miles - Shenzhen Lianhuashan Park \- 17 min walk \- 1.0 mile - Shenzhen Central Park \- 2 min drive \- 1.3 miles - Huanggang Border Crossing \- 3 min drive \- 1.8 miles #### Getting around - Hong Kong Lok Ma Chau Station - 3 min drive - Shenzhen Convention and Exhibition Center Station - 3 min walk - Shenzhen (SZX-Shenzhen Intl.) - 33 min drive #### Restaurants - ‪木屋燒烤 - ‬3 min walk - ‪Flavorz - ‬2 min walk - ‪Sushi Jyukan 十贯 - ‬5 min walk - ‪Havana Bar - ‬2 min walk - ‪Blue Frog 蓝蛙 - ‬3 min walk ## About this property ### Futian Shangri-La Shenzhen Luxury hotel near Coco Park Shopping Center Located close to Shenzhen Convention and Exhibition Center and Huaqiangbei, Futian Shangri-La Shenzhen provides a terrace, a coffee shop/cafe and a hair salon. Treat yourself to a body scrub, a facial or a deep-tissue massage at Chi, the Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and local and international cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar. Other perks include: - An indoor pool, along with sunloungers - Free self-parking - Limo/town car service, buffet breakfast (surcharge) and an electric car charging station - Express check-out, express check-in and babysitting (surcharge) - Guest reviews speak highly of the helpful staff Room features All 528 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-friendly workspaces. Extra amenities include: - Bathrooms with designer toiletries and separate baths/showers - Flat-screen TVs with premium channels - Free infant beds, daily housekeeping and desks ## Similar properties ![Indoor pool, seasonal outdoor pool, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/6000000/5260000/5257000/5256915/043a9510.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Langham, Shenzhen Futian - Pool - Spa - Parking included - Free Wi-Fi 9.6 Exceptional 729 reviews £99 includes taxes & fees 10 Jan - 11 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=5256915&PinnedHotelID=5256915&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/158473b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hyatt Shenzhen Luohu - Pool - Spa - Parking included - Free Wi-Fi 9.0 Wonderful 587 reviews £99 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=2980809&PinnedHotelID=2980809&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1510000/1500900/1500900/a9696929.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crowne Plaza Shenzhen Futian by IHG Futian - Pool - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 707 reviews £87 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=1500900&PinnedHotelID=1500900&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2470000/2461700/2461640/fc17407f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JW Marriott Hotel Shenzhen Futian - Pool - Spa - Parking included - Free Wi-Fi 8.6 Excellent 470 reviews £106 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=2461640&PinnedHotelID=2461640&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/cde49e24.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Ritz-Carlton, Shenzhen Futian - Pool - Hot tub - Spa - Parking included 9.4 Exceptional 554 reviews £173 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=2366900&PinnedHotelID=2366900&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1640000/1632200/1632137/82975cfe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Shenzhen by IHG Nanshan - Pool - Hot tub - Spa - Kids’ pool 9.0 Wonderful 460 reviews £101 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=1632137&PinnedHotelID=1632137&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4150000/4146200/4146166/2469ec1b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Shenzhen Futian Futian - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.2 Very good 587 reviews £87 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=4146166&PinnedHotelID=4146166&HadPinnedHotel=true®ionId=-1&adults=2) ![3 restaurants, breakfast, lunch, dinner served; 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check-in end time: midnight Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children aged 5 and younger eat free breakfast Rollaway/extra beds are available for CNY 408 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: approximately CNY 190 to 190 for adults and CNY 0 to 95 for children - Airport shuttle fee: CNY 600 per vehicle (one way) - Rollaway bed fee: CNY 408 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The listed child breakfast fee applies to guests age 11 and younger. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### National rating Property class, provided by our rating system, is based on property type, amenities and services. ### Property is also known as Futian Shangri-La Shenzhen Futian Shangri-La Shenzhen Hotel Shangri-La Shenzhen Futian Shenzhen Futian Shangri-La Futian Shangri La Shenzhen Futian Shangri-La Shenzhen Hotel Shenzhen Futian Shangri La Shenzhen Futian Shangri-La Shenzhen Hotel Futian Shangri-La Shenzhen Shenzhen Futian Shangri-La Shenzhen Hotel Shenzhen ## Frequently asked questions ### Does Futian Shangri-La Shenzhen have a pool? ### How much does it cost to stay at Futian Shangri-La Shenzhen? ### Is Futian Shangri-La Shenzhen pet-friendly? ### How much is parking at Futian Shangri-La Shenzhen? ### What time is check-in at Futian Shangri-La Shenzhen? ### What time is check-out at Futian Shangri-La Shenzhen? ### Does Futian Shangri-La Shenzhen provide a shuttle to the airport? ### Where is Futian Shangri-La Shenzhen located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Futian Shangri-La Shenzhen Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.2 Location ### 9.0 Staff & service ### 9.0 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 545 8 - Good 228 6 - Okay 46 4 - Poor 17 2 - Terrible 25 ## Reviews ### 10/10 Excellent #### Jason 31 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel! Huge comfy bed, amazing views from the 14th floor. ##### Jason Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Douglas 7 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Love my stay. Beautiful hotel. Great service. ##### Douglas Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Luyang 26 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location and service ##### Luyang Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Sachin 6 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is at a great location with friendly and accomodating staff. Rooms are great size and well setup. Would highly recommend for stay in shenzhen. Easy walk to coco park and has a mall right outside the hotel area with lots of dining options. ##### Sachin Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### George 7 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great central location. Wish I stayed longer. ##### George Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Eva 3 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very close to all shopping for high and medium high end fashion. Close to food. Very convenient! The best is the train station is right there and walk for only 10 minutes to get there. ##### Eva Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Timothy 8 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities We had an excellent time, Amenities, location, and service are all top notch. We will come back again. ##### Timothy Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Kathy 7 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities We enjoyed our stay. Our room was Clean and spacious and nice staff in our hotel. I will definatley come back ##### Kathy Stayed 1 night in Nov 2025 ### 8/10 Good #### Ingrid 28 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The hotel is nice but not the top notch in terms of decor and facilities. The staff are courteous and helpful. The Horizon Club felt underwhelming in the choice of food and ambiance, and it was crowded most of the time. Everything was clean at all times. The location was perfect. ##### Ingrid Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Grace 30 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the decor and excellent location. Very good service too - they brought delivery food upstairs for us ##### Grace Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Yan 3 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities great location, close to many attractions, very friendly staff, spacious rooms in the center of the city. ##### Yan Stayed 1 night in Jun 2025 ### 8/10 Good #### Yue Louisa Harris 8 Jul 2025 Liked: Property conditions & facilities Super nice hote ##### Yue Louisa Harris Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Lien siang 20 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### great stay! great location. walking distance to cocopark. train station just next to it. friendly and helpful staff. ##### Lien siang Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Julia 8 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is upscale. The staff are great. The breakfast buffet offers a lot of varieties of food. It’s convenient to subway and high speed trains. I need to check out later and they were very accommodating All in all, a great stay. From California, US ##### Julia Stayed 2 nights in Nov 2025 ### 8/10 Good #### Hiroaki 28 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Shangri-la Futian Shenzhen A prime location in the Futian area, price value ratio is quite high (of course due to seasonality) but the brand speaks of itself. Enjoyed the indoor pool too! ##### Hiroaki Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Jacqueline 21 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful location. ##### Jacqueline ### 10/10 Excellent #### Gerhard 7 Nov 2025 Spacious Rom ##### Gerhard Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### tsz ho 7 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I stayed here one night and it was lovely. Rooms were clean and the staff was at the shangri-la level. i will say that the staff wasnt fully fluent in english, which is what that is in a foreign country. ##### tsz ho Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Kwan Ting 2 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities We had a wonderful atay at your hotel. We enjoyed every mins of our stay. ##### Kwan Ting Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Daw Wee 13 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel boasts an excellent location, within walking distance of the underground shopping city link. It is conveniently situated right beside Shenzhen’s tallest building, making it easy to find and a great landmark reference. The staff are warm and welcoming, providing attentive service throughout the stay. The hotel’s restaurant also serves delicious food, offering a satisfying dining experience without the need to step outside. ##### Daw Wee Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### tsz lam 24 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Wonderful experience here. All the staffs are really kind and helpful. Excellent services and arranging all our needs especially for my kids ##### tsz lam Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Kam Wing 29 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenience, clean and comfortable ##### Kam Wing Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Jingxin 12 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice location,friendly staff ##### Jingxin Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Jingxin 27 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice location and staff ##### Jingxin Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Robert 27 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel and staff. Very friendly and helpful. 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