Get an overview of this hotelLuxury Shenzhen hotel in Futian with 5 restaurants

Collecting Nectar Points

Popular property highlights

Free WiFi
Swimming pool
Business centre
Laundry facilities


Located in Futian, this luxury hotel is within 1 mile (2 km) of Shenzhen Convention and Exhibition Center, Coco Park and Shenzhen City Hall. Shenzhen Golf Club and Shenzhen Civic Center are also within 1 mile (2 km).

Hotel features

Along with 5 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a coffee shop/café are on-site.

Room amenities

All 528 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as sitting areas and coffee makers. Other amenities available to guests include free WiFi, free wired Internet and 24-hour room service.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Futian Shangri-La, Shenzhen features an indoor pool and a health club. Dining is available at one of the hotel's 5 restaurants, and guests can grab a coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of A business centre and a limo/town car service. This luxury hotel also offers a sauna, multilingual staff and coffee/tea in common area. For a surcharge, a round-trip airport shuttle (available 24 hours) is offered to guests.

Futian Shangri-La, Shenzhen is a smoke-free property.

  • Express check-in 
  • Bar/lounge 
  • Coffee/tea in common areas 
  • Elevator/lift 
  • Full-service spa 
  • Indoor pool 
  • 24-hour front desk 
  • Business center 
  • Conference space 
  • Spa treatment room(s) 
  • Porter/bellhop 
  • Express check-out 
  • Coffee shop or café 
  • Dry cleaning/laundry service 
  • Steam room 
  • Free WiFi 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Health club 
  • Free wired Internet 
  • Limo or Town Car service available 
  • Smoke-free property 
  • Safe-deposit box at front desk 
  • Hair salon 
  • ATM/banking 
  • Breakfast available (surcharge) 
  • Number of restaurants - 5 
  • Laundry facilities 
  • Total number of rooms - 528 
  • Number of floors - 40 
  • Number of buildings/towers - 1 
  • Wedding services 
  • Airport transportation (surcharge) 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Room Amenities

  • Premium TV channels 
  • Premium bedding 
  • Separate sitting area 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Designer toiletries 
  • Slippers 
  • Separate bathtub and shower 
  • Bathrobes 
  • Hair dryer 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Blackout drapes/curtains 
  • Flat-panel TV 
  • Free WiFi 
  • Partially open bathroom 
  • Room service (24 hours) 
  • Rollaway/extra beds (surcharge) 
  • Cribs/infant beds (surcharge) 
  • Free wired Internet 

Where to Eat

Breakfast is available for a surcharge each morning.

Cafe Zen – This buffet restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Open daily.

Lobby Lounge – On-site coffee shop. Open daily.

Shang Garden – This restaurant serves lunch and dinner. Open daily.

Seventh Son – This restaurant serves lunch and dinner.

Shang Gourmet – This coffee shop serves breakfast, lunch and light fare.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Spa Services

Chi, The Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and massages. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Number of treatment rooms 8 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Sauna in spa 
  • Spa tub in spa 
  • Steam room in spa 
  • Reflexology 
  • Massages 


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies


Check-in time ends at midnight

Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance for details.


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Breakfast fee: CNY178 per person (approximately)
  • Airport shuttle fee: CNY600 per vehicle (one-way)
  • Cribs (infant beds) are available for an additional fee
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Futian Shangri-La Shenzhen Hotel
  • Futian Shangri-La Shenzhen
  • Futian Shangri-La Shenzhen Hotel Shenzhen

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