Shenzhen Hotel Guide - 5 stars Hotels in Shenzhen, China

Particularly striking is the quality of the well-trained staff. Stand-out examples were concierges Allan and Chris as well as assistant food and beverage manager Rafael Macala. Many English speakers and entire staff appear to be very happy with their jobs. The hotel itself is only 4 years old, and seemingly no effort has been spared by the Langham organisation to make this hotel competitive with other 5-star hotels in booming Shenzhen. Highly recommended.

Tv is too old, carpet is not clean, bathroom is not clean. Food at the lobby and in room are both bad, should have better chef. The bed and pilo is very comfortable. I think if the hotel can improved all above, i will recommend to all my friends.

Very nice hotel. Pool is just OK but surrounding area is nice. Overall, a very nice and relaxing stay.

Very nice ubication near the Mall and City Center, very good attention and services, excellent food

China in general is tough for English speakers - come on if I had a billion and a half speakers of my language and soon to be the biggest economy on the planet why should they speak English? Anyway, LVGEM is no exception. Staff were extremely helpful but English was a real challenge. Also most taxi's had no idea about this hotel. Problem with Expedia is that it does not supply DUAL LANGUAGE instructions that any traveller can print and show to a taxi driver so be sure togo to the hotel website and copy the directions.

I travel about 150 days a year. This hotel by far has the most friendly staff. After the first meeting they remember and call you by name and they are always there to lend a helping hand and a friendly, but not intrusive or prolonged, quick chat. I've changed my go to hotel to here from now on.

Everything is so classy and perfect except for the slow service when we ordered drinks.

We did not use a lot of the Hotels services and spent very little time at the hotel. For the price, it was an excellent hotel. The room was comfortable and clean.

Crowne Plaza landmark turned out to be one of the best properties I have stayed in as far as hospitality is concerned. We reached the hotel at 11.00 and was warmly welcomed by the hotel staff...We didnt even have to request for the early check-in but instead the room was ready (it came as a big respite after a long flight and ferry). To our surprise we were upgraded to Studio Room (we have booked Premier Room). The guy at the reception was exceptionally courteous. The rooms are very spacious and good and maintained. There was some language issue while communicating but the staff will put an extra effort to help you out. For breakfast, there are very few vegetarian options but then anyone can manage with large spread of breads. A hotel worth staying and is highly recommended.

Large lobby, convenient location, a lot of touristy stuff within walking distance. Facilities well managed. Friendly atmosphere.