Title: The Ritz-Carlton, Shenzhen Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Ritz-Carlton, Shenzhen Luxury Shenzhen hotel connected to the convention centre, 7-minute walk to Shenzhen Convention and Exhibition Center ![Outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/43a7a1f6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/b2e4fa86-d7f7-443c-a185-121e7fd8ec17-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Design Garden View Twin Room | View from room](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/bbf23621.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Oasis Suite | View from room](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/05527efa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/6e34afb6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Ritz-Carlton, Shenzhen blends luxury with tranquility. Guests can book Thai massages or aromatherapy at the spa, relax by the pool under umbrellas, or join yoga classes. Three restaurants offer international cuisine, while attentive staff provide 24-hour assistance. 9.4 Exceptional ## Popular amenities - Hot tub - Pool - Bar - Parking available - Spa - Parking included £162 includes taxes & fees 23 Nov - 24 Nov ## Room options ### Check availability for these dates Tonight [Nov 15 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=2366900&PinnedHotelID=2366900&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=2366900&PinnedHotelID=2366900&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 16 - Nov 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=2366900&PinnedHotelID=2366900&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=2366900&PinnedHotelID=2366900&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=2366900&PinnedHotelID=2366900&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=2366900&PinnedHotelID=2366900&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=2366900&PinnedHotelID=2366900&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=2366900&PinnedHotelID=2366900&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 23 of 23 rooms ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/4abb0a1d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Premier King Bed Room ### Highlights Separate sitting area Soundproofed Air conditioning Club Lounge Free cots/infant beds TV Pillow menu Premium bedding - 592 sq ft - City view - Sleeps 3 - 1 King Bed ![Club Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/71210d89.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Junior Suite ### Highlights Separate sitting area Soundproofed Air conditioning Club Lounge Free cots/infant beds TV Pillow menu Premium bedding - 667 sq ft - City view - Sleeps 3 - 1 King Bed ![Club Executive King Bed Suite | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/8163d80a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Executive King Bed Suite ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Club Lounge Free cots/infant beds TV Pillow menu - 1119 sq ft - City view - Sleeps 3 - 1 King Bed ![Deluxe Garden View King Bed Room | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/e6ed999c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Garden View King Bed Room 9.0 Wonderful 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Free cots/infant beds TV Pillow menu Premium bedding Separate bedroom - 538 sq ft - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/8d834050.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Deluxe Twin Bed Room 8.0 Very good 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Club Lounge Free cots/infant beds TV Pillow menu Premium bedding - 538 sq ft - City view - Sleeps 3 - 2 Double Beds ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/8d834050.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Premier Twin Bed Room ### Highlights Separate sitting area Soundproofed Air conditioning Club Lounge Free cots/infant beds TV Pillow menu Premium bedding - 592 sq ft - City view - Sleeps 3 - 2 Double Beds ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/a396c5d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Bed Room 8.8 Excellent 9 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Free cots/infant beds TV Pillow menu Premium bedding Separate bedroom - 538 sq ft - City view - Sleeps 3 - 2 Double Beds ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/8d834050.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Twin Bed Room ### Highlights Separate sitting area Soundproofed Air conditioning Free cots/infant beds TV Pillow menu Premium bedding Separate bedroom - 592 sq ft - City view - Sleeps 3 - 2 Double Beds ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/8d834050.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Garden View Twin Bed Room 7.0 Good 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Free cots/infant beds TV Pillow menu Premium bedding Separate bedroom - 538 sq ft - Sleeps 3 - 2 Double Beds ![Club Executive Twin Bed Suite | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/74d13ebe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Executive Twin Bed Suite ### Highlights Separate sitting area Soundproofed Air conditioning Club Lounge Free cots/infant beds TV Pillow menu Premium bedding - 1119 sq ft - City view - Sleeps 3 - 2 Double Beds ![Carlton Suite | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/2084b9ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Carlton Suite ### Highlights Separate sitting area Soundproofed Air conditioning Club Lounge Free cots/infant beds TV Pillow menu Premium bedding - 1270 sq ft - City view - Sleeps 3 - 1 King Bed ![The Ritz-Carltion Suite | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/27fef6eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Ritz-Carltion Suite ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Club Lounge Free cots/infant beds TV Pillow menu - 4801 sq ft - City view - Sleeps 3 - 1 King Bed ![Design Twin Room | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/w3995h2667x0y0-517ec2a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Twin Room ### Highlights Separate sitting area Soundproofed Air conditioning Free cots/infant beds TV Pillow menu Premium bedding Separate bedroom - 538 sq ft - City view - Sleeps 3 - 2 Double Beds ![Design King Room | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/376f81d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design King Room 9.4 Exceptional 3 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Free cots/infant beds TV Pillow menu Premium bedding Separate bedroom - 517 sq ft - City view - Sleeps 3 - 1 King Bed ![Design Garden View King Room | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/15db944e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Garden View King Room ### Highlights Separate sitting area Soundproofed Air conditioning Free cots/infant beds TV Pillow menu Premium bedding Separate bedroom - 538 sq ft - Sleeps 3 - 1 King Bed ![Design Garden View Twin Room | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/d869b66f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Garden View Twin Room ### Highlights Separate sitting area Soundproofed Air conditioning Free cots/infant beds TV Pillow menu Premium bedding Separate bedroom - 538 sq ft - Sleeps 3 - 2 Double Beds ![Design Premier King Room | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/82c697c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Premier King Room ### Highlights Separate sitting area Soundproofed Air conditioning Free cots/infant beds TV Pillow menu Premium bedding Separate bedroom - 592 sq ft - City view - Sleeps 3 - 1 King Bed ![Oasis Suite | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/dc4ea417.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Oasis Suite ### Highlights Separate sitting area Soundproofed Air conditioning Club Lounge Free cots/infant beds TV Pillow menu Premium bedding - 1119 sq ft - City view - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/7872d8d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Deluxe King Bed Room ### Highlights Separate sitting area Soundproofed Air conditioning Club Lounge Free cots/infant beds TV Pillow menu Separate bedroom - 538 sq ft - City view - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/7872d8d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Bed Room 10.0 Exceptional 3 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Free cots/infant beds TV Pillow menu Separate bedroom Down duvet - 538 sq ft - City view - Sleeps 3 - 1 King Bed ![Club Suite, 1 Bedroom, Smoking | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/da39f182.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Suite, 1 Bedroom, Smoking ### Highlights Separate sitting area Soundproofed Air conditioning Club Lounge Free cots/infant beds TV Pillow menu Separate bedroom - 1119 sq ft - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/4abb0a1d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier King Bed Room 8.0 Very good 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Free cots/infant beds TV Pillow menu Separate bedroom Down duvet - 592 sq ft - City view - Sleeps 3 - 1 King Bed ![Club Suite, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/efced83f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Suite, 1 Bedroom, Non Smoking ### Highlights Separate sitting area Soundproofed Air conditioning Club Lounge Free cots/infant beds TV Pillow menu Premium bedding - 534 sq ft - City view - Sleeps 3 - 1 King Bed ## You may also like Ad ![3 restaurants, breakfast, lunch, dinner served; dim sum ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3090000/3084900/3084802/0bdc2e23_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Shenzhen Nanshan Nanshan - Pool - Spa - Parking included - Free WiFi 8.6 Excellent 292 reviews £80 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Shenzhen-Hotels-The-Westin-Shenzhen-Nanshan.h3084802.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=6046792&destination=Shenzhen (and vicinity)&destType=MARKET&latLong=22.54243,114.11364&searchId=4d81618f-4154-4159-9b54-f59a240655d0&top_cur=GBP) Ad ![3 restaurants, breakfast served](https://images.trvl-media.com/lodging/7000000/6830000/6828500/6828409/83716067.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Shenzhen Shekou Nanhai Nanshan - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FShenzhen-Hotels-The-Ritz-Carlton.h2366900.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FShenzhen-Hotels-The-Ritz-Carlton.h2366900.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C22.53360%2C114.06157&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=jI1sRgYVXqlIpgktcI_huRT4a2o=) 116 Fuhua San Road, Futian District, Shenzhen, Guangdong, 518048 #### What's nearby - Shenzhen Convention and Exhibition Center - 6 min walk - 0.4 miles - Shenzhen Civic Center - 14 min walk - 0.8 miles - Shenzhen Central Park - 16 min walk - 0.9 miles - Shenzhen Lianhuashan Park - 2 min drive - 1.1 miles - Huanggang Border Crossing - 2 min drive - 1.3 miles #### Getting around - Hong Kong Lok Ma Chau Station - 3 min drive - Gangxia Station - 8 min walk - Shenzhen (SZX-Shenzhen Intl.) - 32 min drive #### Restaurants - ‪勝記 Victory Restaurant - ‬2 min walk - ‪Haidilao Hotpot - ‬4 min walk - ‪Hai Mingge - ‬2 min walk - ‪SUBWAY 赛百味 - ‬4 min walk - ‪螺大为 - ‬1 min walk ## About this property ### The Ritz-Carlton, Shenzhen Luxury hotel near Shenzhen Convention and Exhibition Center Located close to Coco Park Shopping Center and Shenzhen Lianhuashan Park, The Ritz-Carlton, Shenzhen provides a poolside bar, a coffee shop/cafe and a garden. Indulge in reflexology, a Thai massage and a body treatment at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Yoga classes and fitness classes are offered at the 24-hour gym; The Ritz-Carlton, Shenzhen also has a hair salon, dry cleaning/laundry services and car hire on-site. In addition to 2 bars and a business centre, guests can connect to free in-room WiFi, with a speed of 25+ Mbps. You'll also enjoy the following perks during your stay: - An outdoor pool along with sunloungers, pool umbrellas and a lifeguard on site - Free self-parking, plus extended parking (surcharge) - Limo/town car service, buffet breakfast (surcharge) and an electric car charging station - Express check-out, express check-in and luggage storage - Guest reviews speak highly of the helpful staff and first-rate property condition Room features All 280 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-friendly workspaces. Other amenities include: - Recycling and LED light bulbs - Bathrooms with separate baths/showers and free toiletries - TVs with satellite channels and DVD players - Wardrobes/cupboards, separate sitting areas and free infant beds ## Similar properties ![Banquet hall](https://images.trvl-media.com/lodging/3000000/2210000/2203000/2202990/f321fa36.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Futian Shangri-La Shenzhen Futian - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 816 reviews £109 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=2202990&PinnedHotelID=2202990&HadPinnedHotel=true®ionId=-1&adults=2) ![Ballroom](https://images.trvl-media.com/lodging/7000000/6260000/6253700/6253685/d9f45845.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Seasons Hotel Shenzhen Futian - Pool - Hot tub - Spa - Parking included 9.4 Exceptional 548 reviews £150 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=6253685&PinnedHotelID=6253685&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/158473b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hyatt Shenzhen Luohu - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 561 reviews £101 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=2980809&PinnedHotelID=2980809&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, seasonal outdoor pool, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/6000000/5260000/5257000/5256915/043a9510.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Langham, Shenzhen Futian - Pool - Spa - Parking included - Free WiFi 9.6 Exceptional 707 reviews £106 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=5256915&PinnedHotelID=5256915&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/5000000/4800000/4798400/4798367/02281f5d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The St. Regis Shenzhen Luohu - Pool - Hot tub - Spa - Kids pool 9.0 Wonderful 255 reviews £131 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=4798367&PinnedHotelID=4798367&HadPinnedHotel=true®ionId=-1&adults=2) ![5 restaurants, breakfast, lunch, dinner served; 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Chinese cuisine ](https://images.trvl-media.com/lodging/72000000/71560000/71554600/71554592/60c6560b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mandarin Oriental, Shenzhen Futian - Pool - Spa - Parking included - Free WiFi 9.6 Exceptional 22 reviews £334 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=71554592&PinnedHotelID=71554592&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - 24-hour return airport shuttle (surcharge) - Train station pick-up shuttle (surcharge) - Limo/town car service - Free secured self parking on site - Secured extended parking on site (CNY 60 per day) - Wheelchair-accessible parking and van parking available - Onsite parking options include a garage ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 217 for adults and CNY 108.50 for children - 2 bars/lounges - 3 restaurants - A coffee shop/cafe - A poolside bar - Coffee and tea in common areas - Couples/private dining - Snack bar/deli ### Restaurants on site - Curv - Flavorz 全日制餐厅 - Onyx - Paletto 意大利餐厅 - Xingli 中餐厅 ### Things to do - 2 hot tubs - 24-hour gym - Fitness classes - Full-service spa - Outdoor pool - Pilates classes - Sauna - Steam room - Yoga classes ### Family friendly - DVD player - Fenced pool - In-room cot - Laundry facilities - Lifeguards on site - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business centre - Conference centre (15,737 square foot of space) - Meeting room ### Outdoors - Garden - Pool loungers - Pool umbrellas ### Full-service spa - 8 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot stone massages - Hot tub - Hydrotherapy - Outdoor treatment areas - Reflexology - Sauna - Steam room - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Doorbell and phone notification - Height-adjustable showerhead - Lever door handles - Lift (110 centimetre wide door) - Low-height electrical sockets in bathroom - Portable bathtub seat - Transfer shower - Visual fire alarm - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-accessible van parking ### More - 1 building - 28 floors - At least 80% lighting from LEDs - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Built in 2008 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas (fines apply) - Double-glazed windows - Lifeguards - No plastic coffee stirrers - Rooftop garden - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Free cot - Pillow menu - Premium bedding ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Shampoo - Slippers - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - DVD player - IPod dock - TV with satellite channels ### Food and drink - 24-hour room service - Electric kettle - Free bottled water - Meal delivery service - Minibar - Tea bags/instant coffee ### More - Access via exterior corridors - Air conditioning - Energy-saving switches in guestrooms - Free daily newspapers - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Safe - Separate sitting area - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Renovations and closures The following facilities or services will be unavailable from November 17 2025 to November 19 2025 (dates subject to change): - Swimming pool ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for CNY 408.1 per day. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately CNY 217 for adults and from CNY 108.5 for children - Airport shuttle fee: CNY 600 per vehicle (one way) - Secured extended parking fee: CNY 60 per day - Rollaway bed fee: CNY 408.1 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 6:00 AM to 11:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property Guests under 18 years old are not allowed in the fitness facility or hot tub, and guests under 18 years old are only allowed in the swimming pool with adult supervision Guests under 18 years old are not allowed in the spa This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating For the benefit of our customers, we have provided a rating based on our ratings system. ### Property is also known as Ritz-Carlton Hotel Shenzhen Ritz-Carlton Shenzhen Shenzhen Ritz-Carlton Ritz-Carlton Shenzhen Hotel The Ritz-Carlton, Shenzhen Hotel Shenzhen The Ritz Carlton Shenzhen The Ritz Carlton, Shenzhen The Ritz-Carlton, Shenzhen Hotel The Ritz-Carlton, Shenzhen Shenzhen The Ritz-Carlton, Shenzhen Hotel Shenzhen ## Frequently asked questions ### Does The Ritz-Carlton, Shenzhen have a pool? > Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 11:00 PM. The swimming pool will be unavailable from November 17 2025 until November 19 2025 (dates subject to change). ### How much does it cost to stay at The Ritz-Carlton, Shenzhen? > As of 15 Nov 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Shenzhen on 23 Nov 2025 start from £162.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Shenzhen-Hotels-The-Ritz-Carlton.h2366900.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is The Ritz-Carlton, Shenzhen pet-friendly? > No, pets are not allowed at this property. ### How much is parking at The Ritz-Carlton, Shenzhen? > Self-parking is free at this property. ### What time is check-in at The Ritz-Carlton, Shenzhen? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at The Ritz-Carlton, Shenzhen? > Checkout is at noon. ### Does The Ritz-Carlton, Shenzhen provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of CNY 600 per vehicle applies. ### Where is The Ritz-Carlton, Shenzhen located? > Located in Futian, this luxury hotel is within a 15-minute walk of Shenzhen Convention and Exhibition Center and Coco Park Shopping Center. Shenzhen Lianhuashan Park and Splendid China Folk Village are also within 6 mi (10 km). Gangxia Station is 8 minutes by foot and Shenzhen Convention and Exhibition Center Station is 11 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Ritz-Carlton, Shenzhen Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.2 Location ### 9.6 Staff & service ### 9.0 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 412 8 - Good 95 6 - Okay 17 4 - Poor 10 2 - Terrible 11 ### 10/10 Excellent #### Terence 7 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property! ##### Terence Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Ramiro 8 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities Perfect! ##### Ramiro Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Ba Sai Elsie 19 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location and ease of access ##### Ba Sai Elsie Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Shazzasbazzar 20 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome experience on all counts. ##### Shazzasbazzar Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Xi 27 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Its location is very convenient. Excellent service. I also got a free upgrade. ##### Xi Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Verified traveller 25 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Services and good hotel It's really good services, and the room is quiet good. And the customer service Manager Jack Lin is very kindness and take care of every clients need. I will be there when I have holiday for relax, good! From Ms Lau.C ##### Verified traveller Stayed 1 night in May 2024 ### 10/10 Excellent #### Miyazaki 9 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities good ##### Miyazaki Stayed 1 night in Sep 2024 ### 10/10 Excellent #### John 21 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Upgraded to free breakfast for two in welcome. Changed room due to air-conditioning was not working. ##### John Stayed 2 nights in Nov 2023 ### 8/10 Good #### Hiroto 15 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I was told that the room that I had booked was taken but I was given an upper grade room with the same price so it turned out to be just fine. ##### Hiroto Stayed 1 night in May 2024 ### 10/10 Excellent #### LUIS MIGUEL HERNANDEZ 5 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El servicio, la gente, las amenidades y la fiesta de Halloween fue espectacular, muchas gracias. ##### LUIS MIGUEL HERNANDEZ Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Thorsten 30 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Eine sehr gute Erfahrung. Weltklasse Service. Absolut zu empfehlen in Shenzhen! Sehr hilfsbereit. Vielen lieben Dank! ##### Thorsten Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Joselyn 27 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendliest staff ever ##### Joselyn Stayed 1 night in Sep 2025 ### 10/10 Excellent #### kin nam Ricky 4 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 今次住了新装修房層 很優質，房內用的東西，很好，很週到。 ##### kin nam Ricky Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Danny 26 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 符合這個等級的標準，非常用心、有水準 這算是萬豪酒店裡頭高階的酒店，我覺得各方面都做得非常好，小細節也做到位，房間隔音很好，設備可能不是極新，但維護、整理得很好，整體而言我給滿分。 ##### Danny Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### kazunari 19 Jul 2025 Liked: Staff & service, room comfort #### さすがのホスピタリティ I visited this hotel from Japan. I relaxed at the pool every day. It's all thanks to Baron, the senior lifeguard. He doesn't speak much English yet, but I was impressed by his hospitality. In this pool area, I could enjoy a drink while listening to the beautiful chirping of birds. Thank you, Baron. I am SATO from JAPAN ##### kazunari Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### marcus 25 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very convenient ##### marcus Stayed 3 nights in May 2025 ### 10/10 Excellent #### Yuk Lin Anita 20 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 房間的設計舊了一點，但整體乾淨整齊。房間的冷氣機有一些滴水，但不太影響住宿體驗。職員親切有禮，會隨時幫助客人。房務部的清潔人員會記得我需要喝很多水，於翌日打掃時會放多數瓶水在房間內，服務體貼入微。自助早餐選擇甚多，味道也不錯，連續吃了兩天也不嫌悶。去了健身房，空間很大，健身機械齊備，重訓及cardio機的數量都多，不需要等候使用，很適合健身人士。 ##### Yuk Lin Anita Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Yiu Fai 17 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 職員服務好好同埋好有禮貌咁畀我個體會係very good ##### Yiu Fai Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Verified traveller 10 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 在深圳愉悅的家。會再次入住。 ##### Verified traveller Stayed 1 night in Feb 2025 ### 8/10 Good #### EMILY 20 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 整體ok但是小失望 一如既往地舒服 住了很多次了 就是這次唯一一個要求不要面對辦公樓 但是房間窗戶右側還是有一部分跟對面辦公室面對面 有點小失望但是懶得換了 ![](https://a.travel-assets.com/ugc/hotel-reviews/01060208E9CC2E9FE23B51588DF24A7E9540833A1737377327596.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### EMILY Stayed 1 night in Jan 2025 ### 10/10 Excellent #### yu 14 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All stuff are super nice and helpful. Good location. ##### yu Stayed 2 nights in Jan 2025 ### 6/10 Okay #### Kong Fai 7 Jan 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities 酒店太舊，房間舊。如果作為5星級酒店，我感覺新舊度比一些3星酒店還不行，體驗不好。 床有嘢咬，瞓醒發現。 洗手間一陣味。 ##### Kong Fai Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Wai Tak 30 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 非常友善及服務優良！ ##### Wai Tak Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Kwanshick 26 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 세계최고 ##### Kwanshick Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Tomer 24 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel great service great location! I will definitely go back! ##### Tomer Stayed 5 nights in Nov 2024 ## Expedia's Latest Trends ### Hotels > [Noble Boutique Hotel - Adults Only](https://www.expedia.co.uk/Budapest-Hotels-Hotel-Noble.h32996788.Hotel-Information) > > [Atlantica Kalliston Resort - Adults Only](https://www.expedia.co.uk/Chania-Hotels-Atlantica-Kalliston-Resort-Adults-Only.h1627449.Hotel-Information) > > [The Cheviot Hotel](https://www.expedia.co.uk/Hexham-Hotels-The-Cheviot-Hotel.h16085058.Hotel-Information) > > [Hotel Tropical Park](https://www.expedia.co.uk/Adeje-Hotels-Hotel-Tropical-Park.h12879847.Hotel-Information) > > [Timoulay Hotel & Spa Agadir](https://www.expedia.co.uk/Agadir-Hotels-Timoulay-Hotel-Spa-Agadir.h1678070.Hotel-Information) > > [The Boathouse Hotel](https://www.expedia.co.uk/Santorini-Hotels-The-Boathouse-Hotel.h1428610.Hotel-Information) > > [Cala Millor Garden, Adults Only](https://www.expedia.co.uk/Sant-Llorenc-Des-Cardassar-Hotels-Cala-Millor-Garden.h1837738.Hotel-Information) > > [Hotels in Le Mont-Saint-Michel](https://www.expedia.co.uk/Le-Mont-Saint-Michel-Hotels.d6034587.Travel-Guide-Hotels) > > [Luxury Hotels in Bowness-on-Windermere](https://www.expedia.co.uk/Bowness-On-Windermere-Hotels-Luxury-Hotel.0-0-d55505-tLuxuryHotel.Travel-Guide-Filter-Hotels) > > [Oasis Park Splash](https://www.expedia.co.uk/Calella-Hotels-Hotel-Oasis-Park-Splash.h1486921.Hotel-Information) > > [Radisson Blu Schwarzer Bock Hotel](https://www.expedia.co.uk/Wiesbaden-Hotels-Radisson-Blu-Schwarzer-Bock-Hotel.h14390.Hotel-Information) > > [GreeneKing Hotels in Lincoln](https://www.expedia.co.uk/Lincoln-Hotels-Greene-King.0-0-d4678--bGreeneKing.Travel-Guide-Filter-Hotels) > > [Chalet Obergurgl - Luxury Apartments](https://www.expedia.co.uk/Imst-Hotels-Chalet-Obergurgl-Luxury-Apartments.h41972799.Hotel-Information) > > [Banana Island Resort Doha By Anantara](https://www.expedia.co.uk/Doha-Hotels-Banana-Island-Resort-Doha-By-Anantara.h7428398.Hotel-Information) > > [Hotels near Thomond Park](https://www.expedia.co.uk/Thomond-Park-Hotels.0-l6130072-0.Travel-Guide-Filter-Hotels) > > [Flemings Selection Hotel Wien-City](https://www.expedia.co.uk/Vienna-Hotels-Flemings-Selection-Hotel-Wien-City.h3749150.Hotel-Information) > > [Hotel Belleclaire](https://www.expedia.co.uk/New-York-Hotels-Hotel-Belleclaire.h201239.Hotel-Information) > > [Twin Lotus Resort and Spa (Adult Only / November to April)](https://www.expedia.co.uk/Ko-Lanta-Hotels-Twin-Lotus-Koh-Lanta.h1393121.Hotel-Information) ### Flights > [Flights from St. Peter (JER) to Barcelona (BCN)](https://www.expedia.co.uk/lp/flights/jer/bcn/jersey-to-barcelona) ### Cars > [Enterprise Car Rentals In Harold Wood](https://www.expedia.co.uk/Enterprise-Car-Rentals-In-Harold-Wood.d3000698979-c15.Car-Rental-Guide-Suppliers) > > [Alamo Rent A Car Destinations In United Kingdom](https://www.expedia.co.uk/Alamo-Rent-A-Car-Destinations-In-United-Kingdom.d190-c6.Car-Rental-Destination-Suppliers) ### Activities > [Things to do in Mazarrón](https://www.expedia.co.uk/Things-To-Do-In-Mazarron.d6047780.Travel-Guide-Activities) > > [Things to do in Alhama de Murcia](https://www.expedia.co.uk/Things-To-Do-In-Alhama-De-Murcia.d6122904.Travel-Guide-Activities) ### Packages > [Woburn Safari Park](https://www.expedia.co.uk/Woburn-Safari-Park-England.d6155736.Attraction) > > [Taman Negara National Park](https://www.expedia.co.uk/Taman-Negara-National-Park-Malaysia.d9965.Attraction) > > [Watamu Holidays](https://www.expedia.co.uk/Watamu.d177925.Holidays-City-Breaks) ### General > [Visit Gwynfe](https://www.expedia.co.uk/Gwynfe.dx3000011268) > > [Visit Santa Maria Novella](https://www.expedia.co.uk/Florence-Santa-Maria-Novella.dx6084343) > > [Visit Darwen](https://www.expedia.co.uk/Darwen.dx182505)