Title: Grand Hyatt Shenzhen Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Hyatt Shenzhen Luxury hotel connected to a shopping centre in Shenzhen with 5 restaurants ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/158473b9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/8e1f65c6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![City view from property](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/96f1c495.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/577104d4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/94184fbb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grand Hyatt Shenzhen offers shopping convenience and relaxation. Enjoy spa treatments, yoga classes, and meals at five restaurants. The hotel features an outdoor pool and free self-parking, all near Luohu Port. VIP Access 9.0 Wonderful ## Popular amenities - - Pool - Bar - Spa - Room service - Parking included £101 includes taxes & fees 30 Nov - 1 Dec VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov 13 - Nov 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=2980809&PinnedHotelID=2980809&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=2980809&PinnedHotelID=2980809&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 14 - Nov 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=2980809&PinnedHotelID=2980809&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=2980809&PinnedHotelID=2980809&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=2980809&PinnedHotelID=2980809&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=2980809&PinnedHotelID=2980809&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=2980809&PinnedHotelID=2980809&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=2980809&PinnedHotelID=2980809&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 40 of 40 rooms ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/702310d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Suite - Sleeps 2 ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/ff5f1041.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 King Bed - Sleeps 2 ![1 King Bed Club Access | Lounge | 2 bars/lounges](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/8585fc9f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 King Bed Club Access ### Highlights Soundproofed Individually decorated Air conditioning Club Lounge LED TV Separate bath and shower Hairdryer Bathrobes - 495 sq ft - Sleeps 3 - 1 King Bed ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/79534d34.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 King Bed Club Access Deluxe ### Highlights Soundproofed Individually decorated Air conditioning LED TV Separate bath and shower Hairdryer Bathrobes Private bathroom - 495 sq ft - Sleeps 3 - 1 King Bed ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/7558a9b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 King Bed Deluxe 10.0 Exceptional 1 review ### Highlights Soundproofed Individually decorated Air conditioning LED TV Separate bath and shower Hairdryer Bathrobes Private bathroom - 646 sq ft - Sleeps 3 - 1 King Bed ![Grand Suite | Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/0891a23c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Suite ### Highlights Separate sitting area Soundproofed Individually decorated Air conditioning Club Lounge LED TV Separate bath and shower Hairdryer - 700 sq ft - Sleeps 3 - 1 King Bed ![1 King Bed | Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/cc439822.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 King Bed 9.0 Wonderful 6 reviews ### Highlights Soundproofed Individually decorated Air conditioning LED TV Separate bath and shower Hairdryer Bathrobes Private bathroom - 495 sq ft - Sleeps 3 - 1 King Bed ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/00b5163c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Twin Beds 10.0 Exceptional 1 review ### Highlights Soundproofed Individually decorated Air conditioning LED TV Separate bath and shower Hairdryer Bathrobes Private bathroom - 495 sq ft - Sleeps 3 - 2 Single Beds ![Apartment, 1 Bedroom (with club access) | Living area | 40-inch LED TV with cable channels, TV, iPod dock](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/e0df0875.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom (with club access) ### Highlights Separate sitting area Soundproofed Individually decorated Air conditioning LED TV Separate bedroom Separate bath and shower Hairdryer - 969 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/00b5163c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Twin Beds Club Access ### Highlights Soundproofed Individually decorated Air conditioning Club Lounge LED TV Separate bath and shower Hairdryer Bathrobes - 495 sq ft - Sleeps 3 - 2 Single Beds ![Executive Suite | Living room | 40-inch LED TV with cable channels, TV, iPod dock](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/97d7875a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Separate sitting area Soundproofed Individually decorated Air conditioning Club Lounge LED TV Separate bath and shower Hairdryer - 861 sq ft - Sleeps 3 - 1 King Bed ![Premier Suite | Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/dfe6fb94.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Suite ### Highlights Separate sitting area Soundproofed Individually decorated Air conditioning Club Lounge LED TV Separate bath and shower Hairdryer - 1399 sq ft - Sleeps 3 - 1 King Bed ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/da28efbc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Beds View 9.6 Exceptional 4 reviews ### Highlights Soundproofed Individually decorated Air conditioning LED TV Separate bath and shower Hairdryer Bathrobes Private bathroom - Sleeps 3 - 2 Single Beds ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/5bc94b66.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 King Bed View 9.4 Exceptional 3 reviews ### Highlights Soundproofed Individually decorated Air conditioning LED TV Separate bath and shower Hairdryer Bathrobes Private bathroom - Sleeps 3 - 1 King Bed ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/24132350.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Friendly Deluxe Room - Sleeps 2 ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/2ed111bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Friendly Deluxe Room - Sleeps 2 ![Lobby](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/4cca1636.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Twin Room - Sleeps 2 ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/0761116f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms ### Highlights Soundproofed Individually decorated Air conditioning LED TV 2 bedrooms Separate bath and shower Hairdryer Bathrobes - 2 bedrooms - Sleeps 5 - 1 King Bed and 2 Single Beds ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/8e1f65c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Chairman) ### Highlights Soundproofed Individually decorated Air conditioning LED TV Separate bedroom Separate bath and shower Hairdryer Bathrobes - 1 bedroom - Sleeps 5 - 1 King Bed and 2 Single Beds ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/8e1f65c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite ### Highlights Soundproofed Individually decorated Air conditioning LED TV Separate bedroom Separate bath and shower Hairdryer Bathrobes - 1 bedroom - Sleeps 3 - 1 King Bed ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/af4a910a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite - Sleeps 3 ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/f47aaddf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - Double Occupancy - Sleeps 2 ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/c7f6ec63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite - Sleeps 3 ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/ff5f1041.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Twin Bed - Sleeps 2 ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/752d2a7d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Deluxe Room (Double Bed) - Sleeps 2 ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/f47aaddf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (2 Beds) - Sleeps 4 ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/e10d39ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (Grand Twin Bed Room + Deluxe King Bed Room) - Sleeps 4 ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/88717f8a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cherry Maruko Deluxe Family Room - Sleeps 2 ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/d48255dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ultraman Family Suite - Sleeps 2 ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/97de316c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Executive Suite - Sleeps 2 ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/654c1329.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Suite - Sleeps 2 ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/1f419c9c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Club Deluxe Room - Sleeps 2 ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/18a370cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club King Room - Sleeps 2 ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/e569758e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Deluxe Room - Sleeps 2 ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/e2a4b1d6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family-friendly Family Room - Sleeps 2 ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/w638h440x22y0-d2be65ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Suite · Living Grand - Sleeps 2 ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/340fcdd7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Executive Suite · Living Grand - Sleeps 2 ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/2335834d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Family One-Bedroom Apartment - Sleeps 2 ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/680a0dce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One king bed view - Sleeps 2 ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/6de72575.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two twin beds view - Sleeps 2 ## You may also like Ad ![3 restaurants, breakfast served](https://images.trvl-media.com/lodging/7000000/6830000/6828500/6828409/83716067.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Shenzhen Shekou Nanhai Nanshan - 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Pool - Spa - Parking included - Free WiFi 8.6 Excellent 292 reviews £80 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Shenzhen-Hotels-The-Westin-Shenzhen-Nanshan.h3084802.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=6046792&destination=Shenzhen (and vicinity)&destType=MARKET&latLong=22.54243,114.11364&searchId=7870f187-ee1b-43d9-ba58-b9e6761487dd&top_cur=GBP) Ad ![Lobby](https://images.trvl-media.com/lodging/23000000/22950000/22949700/22949700/986a2729.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Regency Shenzhen Airport Bao'an - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 269 reviews £70 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Shenzhen-Hotels-Hyatt-Regency-Shenzhen-Airport.h22949700.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=6046792&destination=Shenzhen (and vicinity)&destType=MARKET&latLong=22.54243,114.11364&searchId=7870f187-ee1b-43d9-ba58-b9e6761487dd&top_cur=GBP) Ad ![3 restaurants, Chinese cuisine](https://images.trvl-media.com/lodging/67000000/66550000/66541300/66541222/c6b5b441.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Shenzhen Airport Bao'an - 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Pet-friendly - Parking included - Free WiFi - Restaurant 8.8 Excellent 403 reviews £37 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Shenzhen-Hotels-Hilton-Garden-Inn-Shenzhen-Bao-An.h6850380.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=6046792&destination=Shenzhen (and vicinity)&destType=MARKET&latLong=22.54243,114.11364&searchId=7870f187-ee1b-43d9-ba58-b9e6761487dd&top_cur=GBP) Ad ![Indoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/93000000/92020000/92015700/92015652/fb6ac8b5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Shenzhen Nanshan - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 35 reviews £221 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Shenzhen-Hotels-Conrad-Shenzhen.h92015652.Hotel-Information?chkin=2025-12-7&chkout=2025-12-8&rm1=a2®ionId=6046792&destination=Shenzhen (and vicinity)&destType=MARKET&latLong=22.54243,114.11364&searchId=7870f187-ee1b-43d9-ba58-b9e6761487dd&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FShenzhen-Hotels-Grand-Hyatt-Shenzhen.h2980809.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FShenzhen-Hotels-Grand-Hyatt-Shenzhen.h2980809.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C22.53990%2C114.10679&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=GCo8B_Sw6xpPEkQQkUaAsqAFTm4=) 1881 Baoan Nan Road, Luohu District, Shenzhen, Guangdong, 518000 #### What's nearby - The MixC Shopping Mall - 6 min walk - 0.4 miles - Dongmen Pedestrian Street - 18 min walk - 1.0 mile - Huaqiangbei - 2 min drive - 1.3 miles - Luohu Port - 5 min drive - 1.1 miles - Huanggang Border Crossing - 6 min drive - 3.9 miles #### Getting around - Ludancun Station - 6 min walk - Shenzhen Station - 17 min walk - Shenzhen (SZX-Shenzhen Intl.) - 37 min drive #### Restaurants - ‪La Terrazza - ‬7 min walk - ‪尚连越泰料理 LIAN - ‬3 min walk - ‪迎喜皇宫 - ‬4 min walk - ‪The Grand Club - ‬6 min walk - ‪蓉悦川菜 Rong Yue Sichuan Cuisine Restaurant - ‬3 min walk ## About this property ### Grand Hyatt Shenzhen Luxury hotel near The MixC Shopping Mall Located close to Luohu Port and Dongmen Pedestrian Street, Grand Hyatt Shenzhen provides a shopping centre on-site, a coffee shop/cafe and dry cleaning/laundry services. Indulge in a massage, Ayurvedic treatments and hydrotherapy at the on-site spa. Make sure that you enjoy a meal at the 5 on-site restaurants, including breakfast, brunch, lunch and dinner. Yoga classes are offered at the gym; the property also has 2 bars, a business centre and a steam room. Guests can connect to free in-room WiFi. Additional perks include: - An outdoor pool, along with sunloungers - Free self-parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a banquet hall - Concierge services, wedding services and luggage storage Room features All 471 individually decorated rooms include comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to perks, such as air conditioning and bathrobes. More conveniences in all rooms include: - Bathrooms with separate baths/showers and hairdryers - 40-inch LED TVs with cable channels - Wardrobes/cupboards, electric kettles and daily housekeeping ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - 24-hour return airport shuttle at scheduled times and on request for a surcharge - Free self parking on site ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 218 per person - 2 bars/lounges - 5 restaurants - A coffee shop/cafe - Couples/private dining ### Restaurants on site - Belle-Vue Grill - China Lodge - La Terrazza - Sugar Box - The Show Kitchen ### Things to do - Designer stores - Full-service spa - Gym - Outdoor pool - Shopping centre - Steam room - Yoga classes ### Family friendly - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - 13 meeting rooms - 29,805 square feet of conference space - Business centre ### Outdoors - Pool loungers ### Full-service spa - 13 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Facials - Hydrotherapy - Manicures/pedicures - Massage - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Lift (102 centimetre wide door) - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (76 centimetre high) - Wheelchair-width doorways (76 centimetre wide) ### More - 1 building - 38 floors - Banquet hall - Built in 2009 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Dressing gowns - Hair dryer - Private bathroom - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - 40-inch LED TV with cable channels - IPod dock ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar - Restaurant dining guides ### More - Air conditioning - Desk - Free daily newspapers - Individual decor - Iron/ironing board - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for CNY 408 per day. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately CNY 218 per person - Airport shuttle fee: CNY 700 per vehicle (one-way) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: CNY 408 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property requires guests to wear swimming caps while in the pool. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### National rating For the benefit of our customers, we have provided a rating based on our ratings system. ### Property is also known as Grand Hyatt Shenzhen Grand Hyatt Shenzhen Hotel Shenzhen Grand Hyatt Grand Hyatt Shenzhen Hotel Shenzhen Grand Hyatt Shenzhen Hotel Grand Hyatt Shenzhen Shenzhen Grand Hyatt Shenzhen Hotel Shenzhen ## Frequently asked questions ### Does Grand Hyatt Shenzhen have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Grand Hyatt Shenzhen? > As of 13 Nov 2025, prices found for a 1-night stay for 2 adults at Grand Hyatt Shenzhen on 30 Nov 2025 start from £101.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Shenzhen-Hotels-Grand-Hyatt-Shenzhen.h2980809.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Grand Hyatt Shenzhen pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Grand Hyatt Shenzhen? > Self-parking is free at this property. ### What time is check-in at Grand Hyatt Shenzhen? > Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Grand Hyatt Shenzhen? > Checkout is at noon. Late checkout is available for a fee (subject to availability). ### Does Grand Hyatt Shenzhen provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of CNY 700 per vehicle applies. ### Where is Grand Hyatt Shenzhen located? > Located in Luohu, this luxury hotel is within 1 mi (2 km) of The MixC Shopping Mall, Dongmen Pedestrian Street and Luohu Port. Huaqiangbei and Shenzhen Convention and Exhibition Center are also within 6 mi (10 km). Ludancun Station is 6 minutes by foot and Grand Theater Station is 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grand Hyatt Shenzhen Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 365 8 - Good 141 6 - Okay 32 4 - Poor 9 2 - Terrible 12 ### 9.4/10 Cleanliness ### 9.0/10 Staff & service ### 9.2/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 10/10 Excellent #### Elizabeth 6 Nov 2025 Liked: Cleanliness, property conditions & facilities Hotel is a newer hotel. Room was spacious and clean. Staffs are polite and helpful. Location is great, connects to an indoor mall which is very helpful when hot weather that you don’t want to be out under the sun. ##### Elizabeth Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### warren 25 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Great Hotel close to great shopping best area ##### warren Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Delphine 10 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful place and beautifully designed. ##### Delphine Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Rachel 13 Mar 2023 Liked: Staff & service, amenities, property conditions & facilities Very goofd location, close to border and the hotel staff is very friendly and helpful ##### Rachel Stayed 1 night in Mar 2023 ### 10/10 Excellent #### WAI YAN 21 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super good! ##### WAI YAN Stayed 1 night in Apr 2025 ### 8/10 Good #### jesus calderon 27 May 2025 Liked: Cleanliness, amenities, property conditions & facilities The cleaning staff was amazing. Check in staff wonderful Breakfast staff managers hostess horrible they gave bill at beginning of eating out meal. Cooks were great We were charged 2 meals as we were 3 guests 2 rooms ##### jesus calderon Stayed 2 nights in May 2025 ### 8/10 Good #### Verified traveller 30 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel and has a nice shopping mall next to it The room is very good. TV is huge. The toilet has both bath top and rain forecast shower. Service is good too. Staff is very polite. ##### Verified traveller Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Sam 9 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location (close to shopping malls) and friendly & helpful staff. Special thanks to Francis & Harry (Concierge) for their outstanding support. ##### Sam Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Ava 14 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel being well maintained. Really love the rooms and most of things about this hotel ##### Ava Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Joey 2 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great ##### Joey Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Casey 24 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is luxurious to my satisfaction for the price point. The staffs generally carry themselves professionally. I am appreciative for their effort to ship back the item I left in the room. ##### Casey ### 8/10 Good #### irene 5 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had other 5-stor hotel options in Shanzhen but I stick to Grand Hyatt for its amazing spa setting and its convenient location. I love it’s connected to a giant mall so I can just walk over for great dining options. It’s high end and quiet, though it is probably less grand than the other new 5-star hotels around. I highly recommend this place and will def stay here again and again- and you must see the spa and be wowed. ##### irene Stayed 2 nights in Jan 2024 ### 6/10 Okay #### Peter Paul 8 Dec 2023 Liked: Staff & service, property conditions & facilities, room comfort #### Fine hotel The hotel is fine, staff is warm and welcome but the room had a strange smell. It is not the Grand Hyatt Hong Kong but all fine ##### Peter Paul Stayed 1 night in Dec 2023 ### 6/10 Okay #### Matt 16 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Ok. Second stay here. Big hotel. Love the bar on 38th floor Breakfast. Best in shenzhen. Location excellent. Staff excellent. My only frustration is the bizarre lift configuration. Like 3 separate lifts you need to take in some cases. Hotel designed this way so cannot fix. The air con doesn’t cope with the heat. Even at lowest point it cannot coo effectively. Two other business companions said the same thing. I would stay here again because of the positives outweigh the negatives. ##### Matt Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Pik Kwan 13 Feb 2024 Liked: Cleanliness, staff & service I consider overall is not bad, will rank higher if the bedding is better. The pillow is soft like nth when sleeping on it and the mattress lacks proper firmness. ##### Pik Kwan Stayed 1 night in Feb 2024 ### 6/10 Okay #### Anne 1 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Big bath room but not well situated within the room. Both my husband and I literally walked right into the glass. A suggestion would be to put strips on the glass so it’s more visible. Internet is very very slow to the point it doesn’t work most of the time. Management should look into that. ##### Anne Stayed 2 nights in Feb 2025 ### 8/10 Good #### Beth 2 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Something else ##### Beth Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Kwan Yin 20 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice ##### Kwan Yin Stayed 1 night in Oct 2025 ### 10/10 Excellent #### SHUK YI 18 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 整體很好。但酒店對面有地盤，早上7點開始動工，稍為有點燥音。 ![](https://a.travel-assets.com/ugc/hotel-reviews/8314766d-99ea-40e7-b551-53007e3c6550-1760770556052.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/21687cca-0f9a-4818-9fbf-8a28844e33fc-1760770556118.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/da379e29-a31f-4592-93da-fca5919e0bf0-1760770554439.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4ad18ae0-941c-42c5-912d-13d06941ead0-1760770556194.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### SHUK YI Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Hock Neo 2 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I had a fall before the trip & the Hotel did not want to refund my bookings for me & my family. As a family we will never stay in any of the Hyatt Hotels around the world. The Conrad HK refunded our bookings. Hyatt did not & ignored my pleas through Expedia. Reservations Manager did a poor job of no support. I will write in with a poor report for your hotel. ##### Hock Neo Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Yuk Lung 17 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 整潔. 服務好，員工有禮 ##### Yuk Lung Stayed 2 nights in Sep 2025 ### 8/10 Good #### Yew Meng 9 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities The hotel is link with Mix C mall ##### Yew Meng Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### SHUNCHIEH 17 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Connected to Luo Hu MixC shopping mall (not the same as the one in Nan Shan). Very convenient for shopping. Breakfast buffet also great. But try to book rooms in higher floors as there seems to be construction nearby and there may be noise even during the the weekend. ##### SHUNCHIEH Stayed 1 night in Aug 2025 ### 10/10 Excellent #### ISABEL 22 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel muy moderno, personal muy amable que habla Inglés, cuarto muy cómodo, el buffet de comida y el de cena son excelentes ##### ISABEL Stayed 2 nights in Jul 2025 ### 6/10 Okay #### KYOKO 21 Jul 2025 Disliked: Staff & service, property conditions & facilities フロントが33Fで部屋は下層、外出時に部屋からEntranceまで、エレベーターを乗り換え、チェッるのは不便でした。 ##### KYOKO Stayed 2 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Well-appointed, spacious 3 bedroom riverside cabin in tranquil Norfolk Broads.](https://www.expedia.co.uk/Great-Yarmouth-Hotels-Well-Appointed.h21651896.Hotel-Information) > > [Hotel Riu Tikida Beach - Adults Only - All inclusive](https://www.expedia.co.uk/Agadir-Hotels-Riu-Tikida-Beach-Adults-Only.h2174534.Hotel-Information) > > [Lamai Coconut Beach Resort](https://www.expedia.co.uk/Koh-Samui-Hotels-Lamai-Coconut-Beach-Resort.h15034314.Hotel-Information) > > [Beach Resorts & Hotels in Cape Verde](https://www.expedia.co.uk/Destinations-In-Cape-Verde-Beach-Hotels.0-0-d32-tBeachHotels.Hotel-Filter-Destinations) > > [Hotels in London](https://www.expedia.co.uk/London-Hotels.d178279.Travel-Guide-Hotels) > > [Habita79 Hotel Pompeii - MGallery Collection](https://www.expedia.co.uk/Mount-Vesuvius-Pompei-Hotels-Habita79-Hotel-And-Spa-Pompeii-MGallery.h45985965.Hotel-Information) > > [Adults Only Resorts & Hotels in Mombasa](https://www.expedia.co.uk/Mombasa-Hotels-Adults-Only-Resorts.0-0-d6143873-tAdultsOnlyResorts.Travel-Guide-Filter-Hotels) > > [Home Hotel Gabelshus](https://www.expedia.co.uk/Oslo-Hotels-Clarion-Collection-Hotel-Gabelshus.h900273.Hotel-Information) > > [5 Star Hotels in Thames Ditton](https://www.expedia.co.uk/5Star-Thames-Ditton-Hotels.s50-0-d6257114.Travel-Guide-Filter-Hotels) > > [Caravan Parks Broughty Ferry](https://www.expedia.co.uk/Broughty-Ferry-Caravan-Parks.d6054611-aaCaravanParks.Travel-Guide-Accommodation) > > [Kilmarnock Arms Hotel](https://www.expedia.co.uk/Peterhead-Hotels-Kilmarnock-Arms-Hotel.h3832221.Hotel-Information) > > [Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) ### Flights > [Flights from Christchurch (BOH) to Birmingham (BHX)](https://www.expedia.co.uk/lp/flights/boh/bhx/bournemouth-to-birmingham) > > [Flights from Kocasinan (ASR) to Antalya (AYT)](https://www.expedia.co.uk/lp/flights/asr/ayt/kayseri-to-antalya) > > [Flights from Birmingham (BHX) to Casablanca (CMN)](https://www.expedia.co.uk/lp/flights/bhx/cmn/birmingham-to-casablanca) > > [Saudi Arabian Airlines](https://www.expedia.co.uk/Saudia-Flights.cSV.Travel-Guide-Airlines) > > [Flights from Manchester (MAN) to Auckland (AKL)](https://www.expedia.co.uk/lp/flights/man/akl/manchester-to-auckland) > > [Flights from London (LHR) to Manila (MNL)](https://www.expedia.co.uk/lp/flights/lhr/mnl/london-to-manila) > > [Flights from Sant Josep de sa Talaia (IBZ) to Manchester (MAN)](https://www.expedia.co.uk/lp/flights/ibz/man/ibiza-to-manchester) ### Cars > [Enterprise Car Rentals In Bletchley](https://www.expedia.co.uk/Enterprise-Car-Rentals-In-Bletchley.d553248634717687661-c15.Car-Rental-Guide-Suppliers) ### Activities > [Things to do in Dunkirk](https://www.expedia.co.uk/Things-To-Do-In-Dunkirk.d6223280.Travel-Guide-Activities) > > [Things to do in Hope Valley](https://www.expedia.co.uk/Things-To-Do-In-Hope-Valley.d6144845.Travel-Guide-Activities) ### Packages > [Tristan da Cunha Holidays](https://www.expedia.co.uk/Tristan-Da-Cunha.d6035222.Holidays-City-Breaks) > > [Maracas Holidays](https://www.expedia.co.uk/Maracas.d6338312.Holidays-City-Breaks) > > [Gaza City Holidays](https://www.expedia.co.uk/Gaza-City.d3000468842.Holidays-City-Breaks) > > [York Holidays](https://www.expedia.co.uk/York.d5489.Holidays-City-Breaks) > > [Northamptonshire Holidays](https://www.expedia.co.uk/Northamptonshire.d6046224.Holidays-City-Breaks) > > [USS Arizona Memorial](https://www.expedia.co.uk/USS-Arizona-Memorial-Western-Honolulu.d501239.Attraction) ### General > [Visit Regensburg](https://www.expedia.co.uk/Regensburg.dx5249) > > [Visit Cape Town](https://www.expedia.co.uk/Cape-Town.dx6046820)