Title: ANDAZ SHENZHEN BAY, BY HYATT Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=3354&destination=Shenzhen%2C+Guangdong%2C+China&selected=59950936&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # ANDAZ SHENZHEN BAY, BY HYATT Travelers find a peaceful haven near MixC Shopping Mall with wellness options including Pilates classes and a refreshing pool for post-shopping relaxation ## Photo gallery for ANDAZ SHENZHEN BAY, BY HYATT ![Exterior - ANDAZ SHENZHEN BAY, BY HYATT (Shenzhen)](https://images.trvl-media.com/lodging/60000000/59960000/59951000/59950936/a1293d8c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Room, 1 King Bed (Partial Bay View) | View from room - ANDAZ SHENZHEN BAY, BY HYATT (Shenzhen)](https://images.trvl-media.com/lodging/60000000/59960000/59951000/59950936/dcf07941.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 1 King Bed, Bay View | View from room - ANDAZ SHENZHEN BAY, BY HYATT (Shenzhen)](https://images.trvl-media.com/lodging/60000000/59960000/59951000/59950936/e5de806b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, open 6:00 AM to 10:30 PM, pool loungers, lifeguards on site - ANDAZ SHENZHEN BAY, BY HYATT (Shenzhen)](https://images.trvl-media.com/lodging/60000000/59960000/59951000/59950936/f721cedd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Studio, 1 King Bed, Bay View | Premium bedding, down duvets, free minibar, in-room safe - ANDAZ SHENZHEN BAY, BY HYATT (Shenzhen)](https://images.trvl-media.com/lodging/60000000/59960000/59951000/59950936/57888414.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Andaz Shenzhen Bay, near MixC Shopping Mall, offers a perfect retreat after shopping. Recharge in the sauna, join yoga classes at the gym, or lounge by the indoor pool with sun loungers. Three distinct restaurants provide dining options to complete the experience. ## Reviews 9.6 Exceptional ## Popular amenities - Pool - Free Wi-Fi - Restaurant - Air-conditioning - Gym - Breakfast available £286 includes taxes & fees 13 Apr - 14 Apr ## Room options ### Check availability for these dates Tonight [Apr 8 - Apr 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=59950936&PinnedHotelID=59950936&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=59950936&PinnedHotelID=59950936&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 9 - Apr 10](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=59950936&PinnedHotelID=59950936&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=59950936&PinnedHotelID=59950936&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=59950936&PinnedHotelID=59950936&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=59950936&PinnedHotelID=59950936&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 17 - Apr 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=59950936&PinnedHotelID=59950936&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=59950936&PinnedHotelID=59950936&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ### View all photos for Room, 1 King Bed, Bay View ![Premium bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/60000000/59960000/59951000/59950936/a1d607ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Bay View - Bay view - 538 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Room, 2 Single Beds, Bay View ![Room, 2 Single Beds, Bay View | Premium bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/60000000/59960000/59951000/59950936/w3000h2398x0y2-8297945a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Single Beds, Bay View - Bay view - 538 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Deluxe Room, 1 King Bed (Partial Bay View) ![Deluxe Room, 1 King Bed (Partial Bay View) | View from room](https://images.trvl-media.com/lodging/60000000/59960000/59951000/59950936/c21d0634.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed (Partial Bay View) - City view - 646 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed ![Deluxe Room, 1 King Bed | Premium bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/60000000/59960000/59951000/59950936/w3000h2395x0y3-7888dc59.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed - City view - 646 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Suite, 1 King Bed, Bay View ![Suite, 1 King Bed, Bay View | View from room](https://images.trvl-media.com/lodging/60000000/59960000/59951000/59950936/e5de806b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Bay View - Bay view - 1184 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Room, 1 King Bed ![Room, 1 King Bed | Premium bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/60000000/59960000/59951000/59950936/3f7a6d76.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed - City view - 538 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Studio, 1 King Bed, Bay View ![Studio, 1 King Bed, Bay View | Premium bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/60000000/59960000/59951000/59950936/57888414.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed, Bay View - Bay view - 818 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Twin Room, 2 Single Beds ![Twin Room, 2 Single Beds | Premium bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/60000000/59960000/59951000/59950936/w3000h2395x0y3-ab782135.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, 2 Single Beds 9.0 Wonderful 2 reviews - City view - 538 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Deluxe Room, 1 King Bed, Bay View (Panoramic) ![Deluxe Room, 1 King Bed, Bay View (Panoramic) | View from room](https://images.trvl-media.com/lodging/60000000/59960000/59951000/59950936/w3000h2398x0y2-730f65dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Bay View (Panoramic) - Bay view - 646 sq ft - Sleeps 3 - 1 King Bed ## You may also like Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/14000000/13180000/13173500/13173422/90fbe5d6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Shenzhen Marriott Hotel Nanshan Nanshan - 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Pool - Hot tub - Spa - Parking included 9.4 Exceptional 565 reviews £240 includes taxes & fees 18 Apr - 19 Apr [](https://www.expedia.co.uk/Shenzhen-Hotels-The-Ritz-Carlton.h2366900.Hotel-Information?chkin=2026-4-18&chkout=2026-4-19&rm1=a2®ionId=6046792&destination=Shenzhen (and vicinity)&destType=MARKET&latLong=22.54243,114.11364&searchId=e39a89a2-a412-4d25-a689-6f724239edd1&top_cur=GBP) Ad ![Lobby lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/35000000/34300000/34298000/34297953/85f210b6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Shenzhen Nanshan Nanshan - Pool - Parking included - Free Wi-Fi - Restaurant 9.4 Exceptional 195 reviews £90 includes taxes & fees 26 Apr - 27 Apr [](https://www.expedia.co.uk/Shenzhen-Hotels-Sheraton-Shenzhen-Nanshan.h34297953.Hotel-Information?chkin=2026-4-26&chkout=2026-4-27&rm1=a2®ionId=6046792&destination=Shenzhen (and vicinity)&destType=MARKET&latLong=22.54243,114.11364&searchId=e39a89a2-a412-4d25-a689-6f724239edd1&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FShenzhen-Hotels-Andaz-Shenzhen-Bay.h59950936.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FShenzhen-Hotels-Andaz-Shenzhen-Bay.h59950936.Hotel-Information) ## About the area Located by the sea, ANDAZ SHENZHEN BAY, BY HYATT is in Nanshan neighbourhood and is connected to a shopping centre. Shoppers can visit MixC Shopping Mall, while everyone can enjoy the natural beauty of Shenzhen Bay Park and Mangrove Seashore Ecological Park. Looking to enjoy an event or a match while in town? See what's going on at Shenzhen Bay Sports Center. [Visit our Shenzhen travel guide](https://www.expedia.co.uk/Shenzhen.dx6046792) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C22.51502%2C113.94549&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=XOPjPXAAVHyTzdB9M0Q4ehBsXQ4=) 2600, Keyuan South Road, Nanshan District, Shenzhen, Guangdong, 518052 ### What's nearby - MixC Shopping Mall 3 min walk \- 0.2 miles - Shenzhen Bay 6 min walk \- 0.4 miles - Shenzhen Bay Sports Center 8 min walk \- 0.4 miles - Coastal City 13 min walk \- 0.7 miles - Shenzhen Bay Port 19 min walk \- 1.0 mile ### Getting around - Hong Kong Tin Shui Wai Station 12 min drive - Dengliang East Station 15 min walk - Shenzhen (SZX-Shenzhen Intl.) 38 min drive ### Restaurants - 庆春普门 15 min walk - 陶陶居·臻品 12 min walk - 布朗石西班牙海鲜餐厅 11 min walk - Blue Bottle Coffee 13 min walk - 至正潮菜 11 min walk ## About this property ### ANDAZ SHENZHEN BAY, BY HYATT Luxury hotel near MixC Shopping Mall Located close to Shenzhen Bay Sports Center and Shenzhen Bay Park, ANDAZ SHENZHEN BAY, BY HYATT provides a coffee shop/cafe, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Chinese cuisine. Fitness classes and yoga classes are offered at the gym; ANDAZ SHENZHEN BAY, BY HYATT also has a bar and conference space. Stay connected with free in-room WiFi. Additional perks include: - An indoor pool, along with sunloungers and a lifeguard on site - Limo/town car service, continental breakfast (surcharge) and self-parking (surcharge) - Luggage storage, a porter/bellboy and smoke-free property - A lift, multilingual staff and concierge services Room features All 220 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-compatible safes. Extra amenities include: - Baby baths, children's slippers and children's dinnerware - Down duvets, rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with rainfall showers and designer toiletries - LCD TVs with premium channels - Wardrobes/cupboards, separate sitting areas and separate dining areas ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/102000000/101010000/101005900/101005872/0382ab4d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shangri-La Nanshan, Shenzhen Nanshan - Pool - Spa - Free Wi-Fi - Restaurant 9.6 Exceptional 59 reviews £231 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=101005872&PinnedHotelID=101005872&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/7000000/6830000/6828500/6828409/84bb1e0c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Shenzhen Shekou Nanhai Nanshan - Pool - Spa - Pet-friendly - 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Pool - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 244 reviews £65 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=45652467&PinnedHotelID=45652467&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/115000000/114470000/114466700/114466628/f5607f75.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Doubletree By Hilton Shenzhen Bay Nanshan - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 9 reviews £82 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=114466628&PinnedHotelID=114466628&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/cde49e24.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Ritz-Carlton, Shenzhen Futian - Pool - Hot tub - Spa - Parking included 9.4 Exceptional 565 reviews £240 includes taxes & fees 18 Apr - 19 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-18&endDate=2026-04-19&selected=2366900&PinnedHotelID=2366900&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/115000000/114240000/114233100/114233090/3c23c167.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Somerset Qplex Shenzhen Nanshan - Kitchen - Washing machine - Dryer - Parking included 9.6 Exceptional 11 reviews £81 includes taxes & fees 9 Apr - 10 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=114233090&PinnedHotelID=114233090&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-22&endDate=2026-04-23&selected=59950936&PinnedHotelID=59950936&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=59950936,101005872,6828409,92015652,13173422) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - 24-hour train station pick-up and drop-off shuttle (surcharge) - Train station shuttle at scheduled times, on request - Cruise terminal shuttle (surcharge) - Limo/town car service - Secured parking on site (CNY 60 per day; includes in/out privileges) - Limited on-site self parking - Wheelchair-accessible parking available - Onsite parking options include a garage ### Food and drink - Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: CNY 288 to 288 per person - 3 restaurants - A bar/lounge - A coffee shop/cafe - Couples/private dining ### Restaurants on site - Bar 1919 - Club House 润公馆 - East Room 东室 - May Flower 五月花 - West Room 西室 ### Things to do - Fitness classes - Gym - Indoor pool - Pilates classes - Sauna - Steam room - Yoga classes ### Family friendly - Baby bath - Children's dinnerware - Children's toys - Dining table - In-room cot - Indoor pool - Laundry facilities - Lifeguards on site - Rollaway/extra bed (surcharge) - Separate in-room dining area - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Turndown service - Wedding services ### Business services - 4,176 square feet of conference space - 9 meeting rooms ### Outdoors - Garden - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible train station shuttle - Lift - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-width doorways ### More - 25 floors - Banquet hall - Built in 2020 - Lifeguards - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free cot - Pillow menu - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Children's slippers - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - LCD TV with premium digital channels - Pay films ### Food and drink - 24-hour room service - Champagne service - Coffee/tea maker - Dining table - Electric kettle - Espresso maker - Free bottled water - Free stocked minibar - Meal delivery service - Paper towels - Restaurant dining guides - Separate dining area ### More - Air conditioning (climate-controlled) - Cleaning products are eco-friendly - Connecting rooms available - Desk - Desk chair - Free daily newspapers - Heating (climate-controlled) - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - Laptop-compatible safe - Phone - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions This property offers transfers from the cruise terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration. This property is not suitable for guests who are required to quarantine, due to the property's communal areas. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for CNY 583.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for continental breakfast: approximately CNY 288 to 288 for adults and CNY 0 to 288 for children - Secured self-parking fee: CNY 60 per day (in/out privileges) - Rollaway bed fee: CNY 583.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and mobile payments; cash is not accepted Mobile payment options include: Alipay This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property does not allow photo shooting, video recording, interviewing, or filming activities for private or commercial use without permission. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 6:00 AM to 10:30 PM Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is recommended for transport to and from this property Parking height restrictions apply ### National rating Property class, provided by our rating system, is based on property type, amenities and services. ### Property is also known as Andaz Shenzhen Bay ANDAZ SHENZHEN BAY, BY HYATT Hotel ANDAZ SHENZHEN BAY, BY HYATT Shenzhen ANDAZ SHENZHEN BAY, BY HYATT Hotel Shenzhen ## Frequently asked questions ### Does ANDAZ SHENZHEN BAY, BY HYATT have a pool? ### How much does it cost to stay at ANDAZ SHENZHEN BAY, BY HYATT? ### Is ANDAZ SHENZHEN BAY, BY HYATT pet-friendly? ### How much is parking at ANDAZ SHENZHEN BAY, BY HYATT? ### What time is check-in at ANDAZ SHENZHEN BAY, BY HYATT? ### What time is check-out at ANDAZ SHENZHEN BAY, BY HYATT? ### Where is ANDAZ SHENZHEN BAY, BY HYATT located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## ANDAZ SHENZHEN BAY, BY HYATT Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.6 Amenities ### 9.8 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 51 8 - Good 10 6 - Okay 1 4 - Poor 1 2 - Terrible 1 ## Reviews Verified ### 8/10 Good #### Kelvin 7 Jan 2026 Liked: Cleanliness, staff & service, amenities Good location next to a nice mall. Excellent check in experience. Breakfast ok but generally bar and restaurant staff may benefit from more training ##### Kelvin Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Nicholas 2 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities We visited a number of the top 5 star, all are very high standard with competition driving very high standards, this hotel in my opinion is the best all around hotel in Shenzhen, perfect location with bay/sea views, next to shopping Mali with many restaurants and shops to choose. An excellent hotel in all areas and will stay there again on my return to Shenzhen ##### Nicholas Stayed 4 nights in Nov 2025 Verified ### 10/10 Excellent #### Lung Yu 27 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and very good service ##### Lung Yu Stayed 3 nights in Nov 2023 Verified ### 10/10 Excellent #### Jenny 26 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very pleasant stay, will visit again Frank Kuang was very helpful upon checking in he explained a bit of history of the hotel. Tamsie Zhang handling my check out and upon request, she gifted me a very special Andaz luggage. Thh highlight of the stay was the hotel dog Max, the free daily happy hour and the Santa Clause present gifting moment. If there were newspapers it would be a cherry on top! ![Happy hour with my gift from Santa](https://a.travel-assets.com/ugc/hotel-reviews/C9650F169B4C1CB3287AD6D7044708723F9FDAC11735209128865.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Beautiful Christmas tree at the entrance ](https://a.travel-assets.com/ugc/hotel-reviews/08BFDD93C08CC450426E19A0C0D5C3C455DA02A21735209163207.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![This is Max :)](https://a.travel-assets.com/ugc/hotel-reviews/4FDD79827F7FA8EE2F610ACCB210D59AC3EC0D9E1735209190475.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jenny Stayed 1 night in Dec 2024 Verified ### 8/10 Good #### Jiahui 26 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities Love the design of the hotel ##### Jiahui Stayed 1 night in Dec 2021 Verified ### 10/10 Excellent #### Mark 25 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities So cool good place ##### Mark Stayed 1 night in Mar 2025 Verified ### 10/10 Excellent #### shan 4 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were friendly, good outlay. ##### shan Stayed 3 nights in Aug 2024 Verified ### 10/10 Excellent #### Katherine 10 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Exceptionally good Excellent stay , will be back ##### Katherine Stayed 1 night in Jul 2024 Verified ### 10/10 Excellent #### Joyce 10 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really liked the lobby mini bar. This is delivered beyond expectations. ##### Joyce Stayed 1 night in Jul 2025 Verified ### 10/10 Excellent #### Yolanda 18 Jan 2025 Liked: Property conditions & facilities, room comfort Beautiful people in an amazing property. Will definitely return. ![](https://a.travel-assets.com/ugc/hotel-reviews/92174DE6FABFA3CE534DF61F2951D4F94CB1947C1737170035985.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yolanda Stayed 1 night in Jan 2025 Verified ### 10/10 Excellent #### Verified traveller 21 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Outstanding hardware and service. Will definitely come back again. ##### Verified traveller Stayed 1 night in Dec 2023 Verified ### 10/10 Excellent #### Hengching 21 Nov 2025 Liked: Cleanliness, staff & service, amenities all good ![](https://a.travel-assets.com/ugc/hotel-reviews/5fb374c0-6b5a-4315-8ef8-c8ce193e9530-1763717948606.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/11b92dd7-8b51-4f5e-9173-92d79b71422c-1763717947650.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1dc9ee62-10d6-4d61-8638-d646533c1ae1-1763717947202.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7ed293ca-ac87-4dc4-969f-3f7ca05475e4-1763717948667.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Hengching Stayed 3 nights in Nov 2025 Verified ### 10/10 Excellent #### Pui Yuen 20 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities awesome ##### Pui Yuen Stayed 1 night in Apr 2025 Verified ### 10/10 Excellent #### Wai Kin 20 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Enjoyed the stay… my wife thinks the bed was a bit hard. The duvet was a bit too warm and complimentary drinks can be better quality!.. but everything else is fine ##### Wai Kin Stayed 1 night in Apr 2025 Verified ### 10/10 Excellent #### Gaurav 5 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities High tech ##### Gaurav Stayed 1 night in Jan 2025 Verified ### 8/10 Good #### Coco 17 Feb 2026 The pillows and mattress should be upgrade ##### Coco Stayed 2 nights in Feb 2026 Verified ### 8/10 Good #### Irey 6 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities 沒有type C 插頭 衣帽間空調不好 ##### Irey Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### lin 24 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 值得推的酒店 整體細節太棒了下回出差會再來 ![](https://a.travel-assets.com/ugc/hotel-reviews/9ac6db06-fbf0-4b15-a975-a0caa6551df1-1745471908103.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### lin Stayed 1 night in Apr 2025 Verified ### 10/10 Excellent #### ZHAOSEHNG 23 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities 整體來講質素不錯，尤其是早餐選擇很多。不足的是一些細節，這和職員的見識和自身悟性有關。 ##### ZHAOSEHNG Stayed 1 night in Feb 2025 Verified ### 4/10 Poor #### PEI-CHUN 23 Sept 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities 隔音很不好，三更半夜隔壁房間的關門聲都聽的很清楚，外面在施工也是一大清早就開始敲。 ##### PEI-CHUN Stayed 2 nights in Sep 2024 Verified ### 10/10 Excellent #### Verified traveller 19 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 超棒的设计 体验很好 ##### Verified traveller Stayed 1 night in May 2024 Verified ### 10/10 Excellent #### LAN CHING 8 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 會想去第二次的酒店 服務好好，成間酒店沒有舊式的櫃檯，辦理服務時與客人近距離接觸，感覺十分親切。酒店設計新穎，早餐質素普普通通，沒有什麼特別。由5:30至7:30有免費的酒水及茶點供應 ##### LAN CHING Stayed 1 night in May 2024 Verified ### 10/10 Excellent #### Ming Yuet 20 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Andaz一如既往的好 整個體驗，無論服務，餐飲，和住宿都非常好，唯一美中不足的是樓上浴室排水的噪音和浴室的水壓很不夠。 ![](https://a.travel-assets.com/ugc/hotel-reviews/6F51F3939C8B19231C8B19D4BA75DE9A211192411700451969326.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C33257964102CE38A99391A310D3FD6D1E9A73081700451969474.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ming Yuet Stayed 1 night in Nov 2023 Verified ### 10/10 Excellent #### Verified traveller 13 Mar 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 很不错 ##### Verified traveller Stayed 1 night in Mar 2021 Verified ### 8/10 Good #### Irey 6 Jan 2026 ##### Irey Stayed 1 night in Jan 2026 ### Expedia's Latest Trends ### Hotels > - 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