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"Professional and friendly staff. We stayed one night arriving quite late after a long drive - good nights sleep and great shower. Great value and great food options either in the hotel or on site as venue located at a motorway service station. Free parking which is a great bonus."

"The hotel is great for location to the castle, however: The lift wasn't working. Bathroom is unkept. In very poor condition. Cistern is continuously running water. The grouting is everywhere, apart from where it should be. Side of bath mdf all scrapped away. Brown mould. Bathroom sink tap broke off in hand. Plug holes were dirty. Bedroom : mattress didnt fit the bed stead. (In 2 halves, sideways) Side lamp not working. Curtains were in disrepair and not on runners. Black stains on carpet. "

"Stunning hotel in fabulous location. Hotwl staff were lovely snd nothing was too much trouble. The grounds were kept beautifully and are a real asset to the hotel. Close to Weybridge and Cobham, both areas offer a variety of places to eat out and other shops with a nice mix of usual High Street staples and independent shops and eateries. We would definitely return. "

"No problems."

"Excellent hotel with spa facilities, close to historic centre of Guildford and also close for a run/hike on the north downs way. "

"Room was simple but spacious for our family of 4. It was very far from the main hotel areas though, and lifts being out of order between buildings made it incovenient with a buggy and luggage in tow. The bar and pool areas were lovely. The a la carte restaurant was a bit limited for kids and gluten free options, but was good to also have the option of the buffet style restaurant which was a better plan with children."

"I had a lovely stay at the Red Lion. My travel plans got changed, but the staff were incredibly accommodating and immediately put me at ease - couldn't do enough for me which is always appreciated. The rooms themselves are very cozy and comfortable - I particularly liked the abundance of bird paintings and prints as decor, they were genuinely nice surprise. The shower was a particular highlight, two different showerheads, great water pressure and some lovely complimentary shower gel and conditioner. As I was staying over a weekend, the hotel staff took the courtesy of warning about potential noise from the nearby high street, however this was a non-issue during my stay - once the window was shut, I put my head down to sleep with no issues whatsoever. I would quite gladly stay at the Red Lion again next time I'm in Basingstoke, the place has a real charm and character to it and the service was genuinely excellent."

"warm hospitality in a calm wilderness"

"Perfect location. Lovely staff. Comfortable room, but needed a softer pillow. "