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"Our original room had a bad odor/smelled like cigarettes. The bathroom didn’t have trash bags. Luckily, the staff was understanding and moved us to a different room with no fee or trouble. They also offered plant based cookies. I was very pleased with the check-in and check out at the location. Unfortunately, the cleanliness of even the second room was poor but the price was extremely fair and the location was only 15 minutes away from Salem. There was always plenty of parking and the hotel felt safe no matter the time."

"Staff was friendly and helpful. The pool was cold, and while we were there a group of about 20 teens came in and took over the place. Very loud and inconsiderate, splashed us as we were leaving. Breakfast was fantastic, as was everything else. I"

"Everything was perfect, clean Room, confortable bed and Nice staff. I recommand and Will stay There again"

"There were 2 terrible and nasty and rude young women with long blonde hair on arrival Wednesday the 29 of April and AGAIN when we left on Friday, May 1, 2026 at 11:38. Why don’t they have to wear name tags??? We were in room 342 (the SAME ROOM we stayed in May of 2025!) and could NOT GET HOT WATER!! When we complained at the desk, they sent someone up (AGAIN WITH NO NAME TAG or identification indicating he WORKED THERE!!) and told us in order to get hot water for a shower you have to run the water in the sink AND run the BATH water simultaneously for sometimes over 5 minutes!!! This was the SAME problem we encountered LAST YEAR!!!! No one has seen to this problem in a FULL YEAR???!!! The shower definitely needs an upgrade.. the tile on the walls is discolored and disgusting. I have had issues with 2 Hilton properties in New York in 2024 for almost the same reasons; sloppy, rude staff and FILTHY bathrooms. I will probably NEVER stay at a Hilton again as they have become comparable to a Motel 6, in my opinion. I will also send this to Ben Welsh Front office manager"

"Good stay"

"Stayed for one night, had no complaints!"

"My only complaint is the smoke detector in the room was flashing green all night and it was directly above the bed!"

"Breakfast was excellent "

"Super clean place. Friendly staff. Will stay again."