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Reviews of Spencer Court Hotel

3 out of 5
Spencer Court Hotel
37 Spencer Square, Ramsgate, England

Reviews

6.4
Rating 10 - Excellent. 27 out of 152 reviews" "
Rating 8 - Good. 42 out of 152 reviews" "
Rating 6 - Okay. 34 out of 152 reviews" "
Rating 4 - Poor. 24 out of 152 reviews" "
Rating 2 - Terrible. 25 out of 152 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Sarah

Stayed 1 night in Jan 2024

8/10 Good

Chris

Stayed 10 nights in Dec 2023

4/10 Poor

John

Disliked: Cleanliness, property conditions & facilities, room comfort
Awful place, nice staff
Genuinely baffling that this place is considered 3* by anyone. On arrival, we were shown to room 7 (photos attached) - buckets on the floor to catch the rain coming through the ceiling, a massive water stain on the bed, a bathroom door that only opened from the outside (girlfriend was glad she wasn't staying on her own!) and a curtain rail falling off so you couldn't shut the curtains. The guy who checked us in was nice and friendly and moved us, but given they have 10 rooms and there was only 1 other couple there over the weekend, baffling they put us in there initially. Bit of a farce at breakfast too - partially my fault as I'd not read the blurb to say breakfast cost extra. We saw it was a B&B from the outside so thought we'd make the most of it. Only when we were eating were we informed that the (pretty grim, incorrect items of) breakfast we'd ordered were chargeable at £10 each! We'd have gone elsewhere if we'd known it was chargeable. Again, staff on the day were lovely and just felt bad for her having to be the face of such a poor place. Honestly baffling how this place functions. Would HIGHLY recommend finding somewhere else.
Buckets to catch rain
Curtain rail hanging off
Stains on bedding
Stayed 2 nights in Nov 2023

6/10 Okay

Eugene

Liked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Stayed 1 night in Sep 2023

8/10 Good

Derek

Stayed 1 night in Sep 2023

2/10 Terrible

D

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Sara

Stayed 2 nights in Aug 2023

8/10 Good

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love these type of B&B’s. This B&B is steeped in history built in the 18th century, On the land owned by the Spencer family, Vincent Van Gogh also lived on the square, so this is not a modern hotel if that’s what you’re looking for, it has steep stairs and smallish rooms, but is full of character, we thoroughly enjoyed our stay, the hospitality was fantastic and the breakfast was delicious, the pub on the corner is very friendly and only a short walk to the beach.
Stayed 2 nights in Jul 2023

6/10 Okay

KEITH

Stayed 1 night in Jul 2023

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
The staff- Gary and Hamid - were friendly and helpful, carrying my heavy suitcase, up three flights of stairs. The WiFi connection was wonderful. The breakfasts were generous and delicious. My en suite had everything I needed.
Stayed 2 nights in May 2023

2/10 Terrible

Jaimie

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

emma

Stayed 1 night in Apr 2023

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was reasonable and i was upgraded from my original room to a double . Location suited me and i managed to get parked close by
Stayed 4 nights in Mar 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel with a brilliant breakfast
Stayed 2 nights in Feb 2023

2/10 Terrible

Emma

Stayed 1 night in Feb 2023
Response from Gary - Manager on 15 Feb 2023
This Guest did not stay at the Spencer Court Hotel and payment was refunded as the Guest had no identity document which is a contravention of the UK Fire regulations and our published policies on Guest Accommodation

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

2/10 Terrible

Valentin

Disliked: Staff & service
Stayed 1 night in Jul 2022

8/10 Good

mandy

Liked: Cleanliness
Disliked: Staff & service
It was very basic but breakfast was great stay ok
Stayed 3 nights in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
It was more of a B&B than hotel, however the staff were friendly and welcoming, breakfast was plentiful and well worth the £2.50. Refrigerated bottled water was provided in a communal fridge which was great in the hot weather.
Stayed 2 nights in Aug 2022

8/10 Good

Janette M

Liked: Staff & service
This is an old building and that was reflected in the facilities. Cleanliness minimal but bed was pristine and very comfortable. Nowhere to sit in the room, only on the bed. Guest sitting room, tired and minimal furnishing. There was a fridge with free bottled water. Owner welcoming. Breakfast very good, cooked to order. OK experience.
Stayed 2 nights in Jul 2022

10/10 Excellent

m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spencer court hotel.
Spencer court hotel is a very nice old building.rooms are very clean and comfortable. ramsgate harbour is about 15min walk. my room over looked the front of property,had a nice view of the sea.very quiet at night and mornings.breakfast is very nice,staff very polite. Parking is random,you have park in side roads if you can't park in spencer court. I would definitely stay here again.
Stayed 2 nights in Jul 2022

4/10 Poor

Jan

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Geoff

Stayed 2 nights in May 2022

4/10 Poor

Amanda

Stayed 1 night in Jul 2022

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the location as so close to the harbour and seafront in Ramsgate. My room was comfortable and I slept well. The service was very friendly and efficient. The only thing I can say that the breakfast time was too late to fit into my day so I had to forgo it. I needed to be in Pegwell Bay Country Park at 8.30am.
Stayed 1 night in Jun 2022

8/10 Good

Hardcastle

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2022

6/10 Okay

Stephen

Stayed 2 nights in May 2022

4/10 Poor

Christopher

Stayed 1 night in May 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
M johnsom
Room was comfortable, nice full English breakfast freshly cooked to order. The premises would benefit form some tlc. Located 10 minutes walk from the harbour. Parking would be a problem as all the local streets have cars on them. Staff very friendly and helpful
Stayed 3 nights in May 2022

8/10 Good

Stephenie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

Stephenie

Stayed 1 night in Apr 2022

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Welcome. Comfortable Room.Great service.
Stayed 1 night in Apr 2022

4/10 Poor

Simon

Business traveller
Meal deal for breakfast, uncomfortable, diffecult to find parking space on the roads and noisy scaffolding covered in sheeting opposite my room.
Stayed 1 night in Mar 2022

4/10 Poor

Adam

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

John

Business traveller
Liked: Staff & service
2 night stay
Quite a surprise find. Well priced.Welcoming staff. A generally comfortable BnB. Breakfast is huge!! Easy access to Ramsgate centre and harbour.
Stayed 1 night in Dec 2021

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Julie

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel was really clean, but needs updating. In a nice quiet place away from the harbour, which is only a few minutes walk away
Stayed 2 nights in Sep 2021

8/10 Good

Elizabeth

Travelled with partner
Liked: Staff & service
Free street parking . Good breakfast, friendly staff.
Stayed 1 night in Sep 2021

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spencer Court Hotel
Good location. Clean room. Friendly and welcoming staff. Breakfast great value for money. Would stay there again.
Stayed 1 night in Sep 2021

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service 👏
Stayed 1 night in Aug 2021

8/10 Good

Kay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend trip to Ramsgate and Margate
The Spencer court Hotel is such a lovely quiet little place. Was very easy to access the beach and amusements. Not far from the seafront. The staff at the hotel are all very well mannered and polite. It was a nice friendly place to stay at. And the Breakfast is very nice. Thankyou we will be back again next time.
Stayed 2 nights in Aug 2021

8/10 Good

R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and friendly
The hotel very kindly gave my Granny an upgrade to a double room because our booked single room was upstairs. The rooms were clean and comfortable, if a little dated. The manager/proprietor was very accommodating and friendly.
Stayed 1 night in Aug 2021

8/10 Good

Valerie

Liked: Cleanliness, staff & service, room comfort
Visit to Ramsgate
Was made welcome on arrival ..The room was comfortable..Good breakfast.
Colorful walk to the harbor
The harbor
Stayed 1 night in Aug 2021

8/10 Good

Carl Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a good old b n b
a good old fashioned good value b n b nice guy running it helpful , place was clean and breakfast was good.
Stayed 2 nights in Jun 2021

8/10 Good

Lisa

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
May 2021
We had a wonderful stay - the staff at Spencer Court Hotel were amazing, and i would thoroughly recommend. We will definately be coming back.
Stayed 1 night in May 2021