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"Fab location. Lovely staff. "

"Great location, friendly staff, clean rooms, excellent breakfast. "

"Everything was exceptional."

"We loved our stay at the Cumberland, it was perfect for a family of four. The underground station is right around the corner, there was always a cab waiting, and the staff is really kind and helpful. Highly recommend for a family vacation. We only had 2 days in London and would definitely stay here when we return. The only downside I can list is the shower - like a majority of hotels now, it’s next to impossible to keep the water inside the shower because there’s not an actual door, just glass on half. But the bathroom was huge, as was the closet."

"Amazing location and staff"

"Excellent place to stay .. Easy Access to food Restaurants cafes + trains & Transportation … To Tourists place . "

"Checked in early. Brill. Friendly staff. Easy check in / check out. Great for parking too. Top notch. "

"On arrival the staff greeted us very well and offer us to take our Luggage to our rooms. And explain about times when dinner and breakfast will be served. And when greeting is for dinner they took us to our table and served us very well. Room service was very good abit disappointed they didn’t know what a tray holder was when food arrived. How ever the food was amazing. Also the house clearing was 10/10 and also was the live music also. The spa room was beautiful to relax after a busy day and unwind. "

"The room was lovely although few issues with TV which staff attended to. Lovely breakfast. Ideal position for seeing sites and not too busy."