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"Staff were great. Two things a problem. 1. Charged my credit card on arrival when I had already paid Expedia. Resolved but had to message hotel to sort it out. Bit of a faff but no buggy. 2. Turned in for early night to get up for flight next morning but spurious alarm went off couple of hours after turning in. Had to phone down to reception and then get dressed for someone to sort it out in room. "

"Tired and Dated"

"Lovely newly renovated bathroom. Very large spacious room "

"Great position in the town of Frome with all amenities. Room cleaned daily, what really makes this hotel is the staff, who are absolutely fantastic, professional, polite, and friendly, cannot fault the service they provide. Breakfast is excellent, best poached eggs I have ever had, I also had the lamb, which was excellent, and the haddock, service was quick and food was hot and delicious. The price of our double room was so reasonable, also has private underground parking. We highly recommend this hotel and will definitely be staying here again. Thank you"

"Basic stop off ok for the price ."

"Excellent all round. 10 minutes drive from the airport. The restaurant was fine and the staff were superb throughout the hotel. I will stay there every time I fly from Bristol."

"Room dirty carpet badly stained and in need of a good hoover. Windows so dirty unable to see out. "

"The room was very dated and needs a lot of fixing and bringing up to standard, lampshades disintegrating and broken fan. Mattress worn thin and very uncomfortable. The room was dirty upon arrival, floors hadn't been vacuumed or mopped. However, staff were all friendly and happy to help and there was a good selection of tea/coffee available. "

"Good location, comfortable rooms and beds. Has a games room. Breakfast was okay. "