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"The drawer holding the safe was broken and nearly fell on my foot. When I reported it the receptionist’s first comment was ‘are you ok?’ That drawer and one in the desk were replaced very quickly. Easy access to airport, no need for bus/taxi etc"

"I stay here most weeks for work and always made to feel at home and comfortable in the room booked Staff are always helpful"

"Large spacious family room. Had all amenities. Powerful and hot shower room in need of modernisation. Sink broken and shower chipped and cracked. Towels clean but stained . Exterior looking rather shabby and dated as was the room. . No sound proofing of room, could hear neighbours alarms sounding off at 2.30am . Worst off all, there was drilling occurring at 4am in the neighbouring kitchen, which is really unacceptable, otherwise would have given a better score ."

"Clean basic room. Walls are thin and the shower pressure is very slow. The room was clean with kettle, iron, hairdryer and tv. Good value for the price"

"I find the plsce vlean"

"Great location just off the m25 and A12 on the edge of Brentwood. Hotel as clean and the staff were friendly and helpful. The room was comfortable and the pool and gym complex was excellent. We would definitely stay there again "

"Breakfast was great "

"Very well maintained hotel in a serene golf setting. Lots for kids and adults to do. The pool and spa were one of the best we have been to. The food in the restaurant could do with a bit of improvement."